qiaowenqian
Limp Gawd
- Joined
- Jul 10, 2009
- Messages
- 500
I don't hate egg. But to be honest, amazon's return policy is better than egg's. I am from NJ, so I also pay 7% tax which sometimes is a dealbreaker.
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to condemn the 'egg for common business practices is a bit over the top imo and hardly qualifies as a "nightmare"...
Having to pay shipping back is understandable, but paying a restocking fee on a basically DoA item is "common business practice?" I call BS.
An item being bad isn't their fault but it's not the consumer's fault either. They can send it back to the manufacturer for full credit.
You shop at a particular store/shop for the customer experience, not to pay around 30% of the cost for a DoA product you don't even get to keep. By your standards I should have paid $15.85 for a dead hard drive. I don't think so. If I bought the HD from Microcenter I'd only be out the cost of gas to and from the store, so about $2.00.
I've spent thousands of dollars over the years at Newegg and never had a problem, but it only takes one bad experience to lose a customer.
Well, newegg has no way of knowing that it was not you who rendered the HDD not working ... that said, why were you returning for refund, instead of exchange? I had to return HDDs to newegg on a couple of occasions (for exchange) and had no problems doing so.
Newegg just *doubled* the price of the Zonet ZEW2500P wireless adapter.
Actually I got it before the price increaseThat'll teach you to pass up a good deal.
Question 2.. just wow... gotta love going publicly tradedPlease help us improve Newegg.com
Just answer 3 quick questions, your answer on the first question determines the other two.
1. Do you think you will make a purchase today?
Yes | No | Undecided
2. Which of these products (if any) would you like to see added to Newegg's selection?
Sporting Goods | Aftermarket Automotive | Home Improvement | Apparel
3. How likely is it that you would recommend Newegg to a friend or colleague?
Not Likely | Neutral | Extremely Likely
4. What would prevent you from purchasing today?
Too Expensive | Limited Selection | Difficulty with Site | Just Browsing | Not enough information | Shipping Time or Cost
Also, Newegg barely has free shipping these days. And if an item's price falls $5, its shipping cost rises $5. They think we're stupid or something.
I agree. The new NZXT Phantom case is $139, But they charge $25 shipping, While the Coolermaster HAF-X is shipped free & weighs more than the Phantom, Go figure.
Newegg's system sometimes doesn't notify of shipment. There were a few times over the years that I'd buy something, never be notified of shipment, and get my order a few days later. Kind of goofy, but that's probably what's happening with you.
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I get that all the time. Though usually when I do get the shipping notice it's the day it's scheduled for delivery.
Yeah, it is almost as bad as a bookstore selling motor oil.Got this poll while browsing NewEgg today...
Question 2.. just wow... gotta love going publicly traded
.Newegg is great for finding stuff. IMHO, there is no consumer retail website that is easier to navigate and find product on than newegg. Once I've found a product on newegg that suits my needs, I will usually get it off Amazon if they have it.
For me newegg is the best for hot items (commonly bought cpu's/boards/ram) because they are usually lower priced with free shipping but for odd items they usually are 2 or 3 times as much as other stores such as an uncommon case fans of a small size or stuff that people normally don't buy.