Manufacturer of custom watercooling equipment EK issued an apology yesterday for it's AMD Threadripper waterblocks. The EK-Supremacy EVO Threadripper Edition CPU water blocks were "not up to EK standards so action had to be taken." EK has come up with a new cold plate for Threadripper processors, which has a larger fin area than the old one.
We first discovered this problem in October 2017 when reviewing the EK Supremacy-EVO for our Threadripper Water Block Roundup for 2017, and noticed the performance of the EK fell quite short of all other Threadripper waterblocks we tested. Our very own Kyle Bennett did a video showing this design flaw being the cause of the poor performance which can be seen below.
As far as we can tell, our review of the EK-Supremacy EVO Threadripper Edition is the only one on the web, so I'm not quite sure why EK felt the need to pluralize "reviews." Even other reviewers who were directly sampled the Supremacy EVO Threadripper block (we bought ours), never fully reviewed it. What happens if you purchased one of these blocks for between $78 or $99 depending on trim that had a serious design flaw? Well the quote below says that you can contact EK for a $25 coupon code, that I would assume is to purchase one of the new and improved blocks, with no release date and an unknown price. If you would like to purchase a defective block, they are still on sale for $52.99. Thanks to cageymaru for the story.
Everyone who purchased EK-Supremacy EVO Threadripper Edition CPU water block before the 24th of November 2017 is entitled to a $25 coupon code. Everyone who can provide proof that the purchased was made before the 24th of November 2017 is entitled to the partial refund of $25 in a form of a coupon code. All you need to do is contact EK support team at www.ekwb.com/support and arrange the coupon code.
We first discovered this problem in October 2017 when reviewing the EK Supremacy-EVO for our Threadripper Water Block Roundup for 2017, and noticed the performance of the EK fell quite short of all other Threadripper waterblocks we tested. Our very own Kyle Bennett did a video showing this design flaw being the cause of the poor performance which can be seen below.
As far as we can tell, our review of the EK-Supremacy EVO Threadripper Edition is the only one on the web, so I'm not quite sure why EK felt the need to pluralize "reviews." Even other reviewers who were directly sampled the Supremacy EVO Threadripper block (we bought ours), never fully reviewed it. What happens if you purchased one of these blocks for between $78 or $99 depending on trim that had a serious design flaw? Well the quote below says that you can contact EK for a $25 coupon code, that I would assume is to purchase one of the new and improved blocks, with no release date and an unknown price. If you would like to purchase a defective block, they are still on sale for $52.99. Thanks to cageymaru for the story.
Everyone who purchased EK-Supremacy EVO Threadripper Edition CPU water block before the 24th of November 2017 is entitled to a $25 coupon code. Everyone who can provide proof that the purchased was made before the 24th of November 2017 is entitled to the partial refund of $25 in a form of a coupon code. All you need to do is contact EK support team at www.ekwb.com/support and arrange the coupon code.