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I've not been able to accomplish it via Vista nor Windows 7 with my Nvidia 8800 GTS 512MB card and a DVI-to-HDMI cable. I've read, however, that people have been able to accomplish it under XP by setting up a custom screen resolution. Unfortunately, it doesn't take under Vista and Windows 7...

You can try calling their US/Canadian support line again, but last I spoke with one of their managers a couple of months ago (upon first hearing of the Sept 2007 releases), I was told that, although it was fixed at the manufacturing level, they had neither received a separate firmware update nor...

I just don't consider a workaround an an acceptable option, especially one which makes me spend more money for something to accomplish that which I shouldn't have had to bother with in the first place. Plus I've never intended to have multiple HDMI items connected to the monitor at once anyhow...

I should hope not. I'm just saying that's all that's been announced thus far. Who knows how long it'll be before we see a new comparable model. I'd figure it'll have at least one newer feature, such as a DisplayPort connection option, esp since future ATI cards are supposed to offer it.

All the new stock has it.

Probably that G series they announced a while ago. It's more a budget/business version. No adjustable height, tilt, etc. Might even be a different panel. Supposed to be an environmental model. Definitely a bunch cheaper, going by its 24" model.

Well, gang, I just now received a call back from BenQ customer support about the overscan situation for pre-Sept 2007 North American FP241W owners. Unfortunately, the news is grim. The bottom line is that no standalone firmware exists to bring existing FP241Ws up to the new manufactured level...

A HDMI<>DVI cable is the best way to go in order to get proper aspect ratio when connecting anything HDMI-based to the FP241W. However, as the monitor has no sound, the only way you can get sound to your speakers is if they have an audio input jack on them somewhere. If not, then your only...

I've been putting off buying a pair of these $11 DVI/HDMI cables from Monoprice.com for a while now, waiting until I absolutely have no other choice. When I do, though, I'm not going to bother with an HDMI switch for the FP241W, but for my single-HDMI Sony 30" HDTV in the living room where the...

I suppose that will depend entirely on the director's response to the issue. He's been more than courteous and, if he can find some way to solve my problem, that I won't have a need to do such a thing. I frankly don't see that it's something that should prove difficult. If they lack the...

When I bought mine from NCIX Canada in Feb, shipping was about $40 to Virginia and shipping insurance was 1.5% of the total order additionally. However, NCIX's US division opened up since then, so it's possible that may have changed, though I figure all the stock still ships from Canada unless...

No sweat. Besides, too many of us are in the same boat. I spoke to the man again today, whose official title is "Director, BenQ USA Corp". He said he got my detailed email, per the previous phone call, and has requested that the support team look into the problem. I'll be contacted within a...

With this seemingly new flood of US and Canadian distribution of Sept 2007 releases of the W, I phoned BenQ NA again tonight in hopes of getting some encouraging news about firmware updates. After all, they might have finally gotten some and they can't deny all this proof a fix exists and is on...

I'm not concerned much about the new stock existing so much as the fact that I shouldn't have to try to convince BenQ that people have it and ask what they're gonna do for pre-existing warranteed owners who need the fix. I don't think they'll have much a loyal customer base left here if their...

At least that's some good news. Now the question is, what do we have to do to convince BenQ NA that these things actually exist without them saying "Oh, well, those had to have come from overseas markets"? They seriously need to get in step and do something about this. And that begs the...

Basically, it comes down to which BenQ market you're in as to whether or not the fix is available to you. All BenQ markets save for North America have been offering recent firmware to fix overscan issues by providing an option to disable it. Phoning BenQ here (US and Canada have the same tech...

Nope. As of yesterday they still say that they have no firmware since the 1:1 and won't be getting anymore for the unit. So I've pretty much completely given up on BenQ doing anything for us here. Just left a post on the NCIX forums about it, saying it'd be silly to have to rebuy the monitor...

Well, I've just spoken to a very friendly tech at BenQ and let him know about the Sept 2007 FP241W releases in Canada which have the newer overscan firmware. Unfortunately, he said that there is still definitely no other firmware here for us aside from the 1:1 one, and that he wouldn't know...

I'm going to phone BenQ US (which is the same number as BenQ Canada) on Monday evening to see if they know anything about a September 2007 firmware, but I honestly don't hold out much hope of them knowing it exists let alone saying they have it and can update existing older FP2421W units...

The real confirmation will be if BenQ North America's tech support actually acknowledges the Sept 2007 firmware is available and that owners can ship their units in to receive the update. Are we certain that Memoryexpress didn't happen to have a stock of EU monitors in their Canadian store...

I bought my Elite shortly after its release date, but it's not specifically an Xbox 360 issue since the PS3 does the same exact thing. It's crops the 1080p image with bars on all four sides instead of displaying properly at 1:1. Only the DVI port behaves properly.

My friend (in the states, like me) bought the VW a month or two ago and has none of the overscan issues so far when using his component connection on hie 360 Premium. I forget which month the manufacture date was, but it was fairly recent. I believe he'd said the VGA connection is still...

The answers you get to that will depend on where the response comes from. BFI aside, the W and WZ use the same firmware, so the 360 (I have an Elite connected via HDMI to my W) gets cropped on all 4 sides in 1:1 mode in North America while overseas with their overscan firmware it doesn't. I...

The last two times I spoke to them, they didn't even know the fix existed overseas until I told them. All the BenQ US tech could say was that it was possible they could get it for Noth America, but they have no information on it whatsoever and there's no indication of a patch coming for us...

RB30 is correct. Only 2006-dated monitors sold by NCIX have the 1:1/Aspect firmware because BenQ worked with them giving NCIX permission to apply the update, rebox the system, and sell it (as was the case with my Nov 06 monitor purchased from them in Feb). Everyone was supposed to have...

My friend in New York City just this weekend received a VW he ordered from Buy.com. It had a March 07 manufacture date, and I had him run various tests for me. To my surprise, although (naturally) no overscan option exists in his OSD, he doesn't suffer any of the overscan problems the W/WZ has...

The problem, though, is that's essentially useless or inconvenient for many PC users like myself who are already using the DVI port for their video cards and aren't going to unplug it every time they want to plug something else into the port. I shouldn't have to use a DVI-to-HDMI cable for the...

That's incorrect. The FP241W does have the 1:1 mapping option in North America. What it lacks is the ability to disable overscan (just like all the others) because we're not getting that particular recent patch while everyone else does

I spoke to BenQ USA again last night and received some annoying news. According to them (who clearly understood me when i detailed the overscan issue and its fix available in the UK with the menu option), it's NOT going to be fixed in at all in the US and Canada! They're saying that, despite...

Interesting. Just found a post on the ncix.com forum thread for the FP241W about 1:1 mapping for the HDMI. I haven't had the chance to research this for its accuracy, but maybe someone else can confirm or deny. This is the post by Girish P as shown on this page: Basics: ===== Benq...

They don't seem to know about it yet. At least not that one specifically. As far as my last discussion with them went, they just know that some firmware in general is supposed to be in development and coming at some point to them. That being said, for all we know iit could be the broken May...

I was referring to the firmware released in May which was, until this past day or so, the last confirmed firmware to be released prior to this new July one. I hope that every firmware they update to isn't going to require a board swap, though. Noone wants to send a monitor in every single time...

Well, that's certainly excellent news to start my day off with. Thanks for the testing. Now, unfortunately, I'm still pretty much stuck until any local user confirms that BenQ US has gotten the new firmware in California and has successfully updated a monitor. I just hope I'm not in for an...

I wish we knew for sure, but if BenQ USA tells me I can't get this overscan firmware for my W then I am going to be extremely irritated. Assuming they wouldn't exchange it for a VW after I argue over the lack of HDMI's usefulness at 1080p and higher, my pristine W will go right onto eBay so I...

The March firmware gets rid of the black bars, yes, from what people report, but it doesn't solve the problem. With the overscan option set to eliminate the black borders, someone with the firmware needs to display a full 1080p test pattern image like this one via HDMI (not HDMI->DVI) and...

Now if only the US BenQ branch will ever notice and acknowledge such a thing is being worked on by BenQ Global or whatever division, maybe I'd have better hope of an overscan patch for mine. After all, they only acknowledge one firmware update has ever been released. I'm sure not shipping my...

From what I recall seeing posted here by gregori0 and others as well as on pigsterwiki before, that March firmware, in fact, does not actually fix the 1080p overscan problem. All it did was take the bordered 1080p image and overexpand it to fill the screen, not as an exact pixel mapping. As it...

Interesting. I've been running my FP241W (manufactured Nov 06) on my 7800GTX with the included DVI cable since I got it in Feb and have yet to experience the blackout issue even once. No problems with switching inputs or waking from sleep mode. Neither have I run across the problem I've seen...

Well, I just got my reply back via email from BenQ US support asking about overscan-correcting firmware. All I got back in reply to my long, detailed email was the following: "We do not have a solution to your situation by e-mail. Please call 866-600-2367 for technical support." But, as...

If corrected, 1:1 HDMI should look exactly the same as already-working aspect HDMI at 1080p.