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Can anyone get some sort of contact information for Richard L. Hunter, Dell's VP for customer service?
http://direct2dell.com/user/Profile.aspx?UserID=2274
They gobble nuts??You know what they say about blind squirrels . . .
Well it looks my Christmas just got merrier. Although Dell's cancellation of my confirmed order caused doubt, it looks like i'll have a video card under my tree after all! The BFG deal proved to be excellent.
My card is already out for delivery!
Your order number is ####, placed 12/19/2007 at 12:54AM
Scheduled Delivery: 12/27/2007
12/20/2007 6:29 P.M. BILLING INFORMATION RECEIVED
12/21/2007 3:42 A.M. DEPARTURE SCAN
12/21/2007 5:23 A.M. ARRIVAL SCAN
12/21/2007 6:48 A.M. DESTINATION SCAN
12/21/2007 7:16 A.M. OUT FOR DELIVERY
Well it looks my Christmas just got merrier. Although Dell's cancellation of my confirmed order caused doubt, it looks like i'll have a video card under my tree after all! The BFG deal proved to be excellent.
My card is already out for delivery!
Your order number is ####, placed 12/19/2007 at 12:54AM
Scheduled Delivery: 12/27/2007
12/20/2007 6:29 P.M. BILLING INFORMATION RECEIVED
12/21/2007 3:42 A.M. DEPARTURE SCAN
12/21/2007 5:23 A.M. ARRIVAL SCAN
12/21/2007 6:48 A.M. DESTINATION SCAN
12/21/2007 7:16 A.M. OUT FOR DELIVERY
wait im lost? estimated ship date is the 27th and you got urs the 21st?
yes that is correct. I copied and pasted the info, and can screenshot if necessary. i used ups 3-day select shipping instead of ground, but still.. that's what it says on the UPS website.
coolcyber - re-read my post for your answer.
And yes, the squeaky wheel does usually get the grease. We'll see how Dell responds.
did anyone here ever get a MSI card from DELL since 11/24 . seems like not one person on this forum did, although a few got their XFX cards.
maybe ill head over to the DELLSUCKS website for a chuckle. I was able to get my card from clubit for about the same price, but now i only see the MSI GTS listed on their site, so nvidia must be only shipping small orders of gpu's out to customers. Many IC's for cell phones take 6 weeks leadtime from start to finish, im guessing its similiar for a standard GPU. wish you guys holding out some luck for xmas.
I can't believe today I received a phone call from dell customer service regarding the survey I filled out a while and asked about why I was dissatisfied about the whole ordering process. I told him what happened about my XFX card being delayed a couple of times to the extent that made me cancelling it. He then offered me some alternatives that they have in stock like the EVGA 8800gts 320mb card which cost $299.99 and of course I told him no. I then suggested him to offer me the evga 8800 GT Superclocked 512 MB which has similar price of $289.99. He asked the permission from his supervisor to give me the price accommodation on this order as my previous XFX card of $254.34 plus a free 2nd day shipping. I took the deal and guess I will wait to see if it's goona be shipped by next week as promised.
I can't believe today I received a phone call from dell customer service regarding the survey I filled out a while and asked about why I was dissatisfied about the whole ordering process. I told him what happened about my XFX card being delayed a couple of times to the extent that made me cancelling it. He then offered me some alternatives that they have in stock like the EVGA 8800gts 320mb card which cost $299.99 and of course I told him no. I then suggested him to offer me the evga 8800 GT Superclocked 512 MB which has similar price of $289.99. He asked the permission from his supervisor to give me the price accommodation on this order as my previous XFX card of $254.34 plus a free 2nd day shipping. I took the deal and guess I will wait to see if it's goona be shipped by next week as promised.
I can't believe today I received a phone call from dell customer service regarding the survey I filled out a while and asked about why I was dissatisfied about the whole ordering process. I told him what happened about my XFX card being delayed a couple of times to the extent that made me cancelling it. He then offered me some alternatives that they have in stock like the EVGA 8800gts 320mb card which cost $299.99 and of course I told him no. I then suggested him to offer me the evga 8800 GT Superclocked 512 MB which has similar price of $289.99. He asked the permission from his supervisor to give me the price accommodation on this order as my previous XFX card of $254.34 plus a free 2nd day shipping. I took the deal and guess I will wait to see if it's goona be shipped by next week as promised.
did anyone here ever get a MSI card from DELL since 11/24 . seems like not one person on this forum did, although a few got their XFX cards.
maybe ill head over to the DELLSUCKS website for a chuckle. I was able to get my card from clubit for about the same price, but now i only see the MSI GTS listed on their site, so nvidia must be only shipping small orders of gpu's out to customers. Many IC's for cell phones take 6 weeks leadtime from start to finish, im guessing its similiar for a standard GPU. wish you guys holding out some luck for xmas.
I took the time to register with resellerratings.com based on how poorly Dell handled the MSI 8800gt fiasco. I m sure that they could care less if we all cancel, but they have to be pissed that their approval rating is lower than Hewlett Packard. Incidentally, they have a really shitty rating too, but not as low as Dell.
Luder[PAK9];1031837944 said:You must have been confused by the rating system, because your review says that you were "very satisfied."
I can't believe today I received a phone call from dell customer service regarding the survey I filled out a while and asked about why I was dissatisfied about the whole ordering process. I told him what happened about my XFX card being delayed a couple of times to the extent that made me cancelling it. He then offered me some alternatives that they have in stock like the EVGA 8800gts 320mb card which cost $299.99 and of course I told him no. I then suggested him to offer me the evga 8800 GT Superclocked 512 MB which has similar price of $289.99. He asked the permission from his supervisor to give me the price accommodation on this order as my previous XFX card of $254.34 plus a free 2nd day shipping. I took the deal and guess I will wait to see if it's goona be shipped by next week as promised.