I really didn't pay much attention to this thread after I got my 8800GT in from Dell.
I still haven't gotten my EVGA 8800GTX from Dell yet, and yes I know that getting an 8800GTX for $207.99 is a steal but I went through weeks calling and getting hung up on, and after all this a late shipment, payment issues and haggling of the 8800GTX card itself.
Dell only bent over backwards for me because a floor supervisor broke the rules. Fuck dell, I hate them.
Is it just the MSI orders being canceled?
A friend of mine who had his order canceled had originally ordered the MSI but canceled that order when the XFX was listed. His XFX was scheduled to ship on the 28th but when he went to check the status of his order, he saw the bad news.
Did real people hang up on you or the automated system? I've had Dell's automated answering-routing system hang up on me multiple times over the last couple years, that is infuriating beyond reason.
Sorry you guys all ended up on the shaft, but keep in mind Dell is a huge company with scads and scads of departments and people in those departments. Just because the parts and accessories department isn't handling themselves well doesn't mean ordering a laptop from them will end badly. All my bad experiences have come from the Dell Outlet, but I've had good ones from them too.
Sorry for the off-topic post, but it strikes me as strange that they still keep this post alive long after the deal's OOS, and people are just posting more and more complaints and condolences and even more ways to complain... but they shut down the Intel Retail Edge thread when some people are just barely ordering their packages .... Perhaps it's because the time to purchase the retail package for intel partners is over?? That makes sense then, but it seems to me like the time to purchase the MSI 8800GT for $208 is currently over as well... just an observation.
Go find a scrapbooking forum and ask them to close their threads because you are not interested in them.
I'm mad that everyone else was shafted. I may be lucky but I don't think it's right what happened to the rest of you.
I'd really like to see this get some publicity. Really, if Dell had just been up front and said that they messed up, and couldn't fullfill the orders, I think most folks would have accepted that. Instead, when they knew they wouldn't be shipping much, if any, they purposely hid that from their customers. First, by delaying the orders over and over, to get people to cancel on their own. Then, by asking people to call in to say they didn't want their orders cancelled. Then by cancelling orders even if they did call in.
If this was really about availibilty of the product, Dell could have provided an equivalent deal. Instead, customer service reps were instructed to offer expensive, unappealing substitutes.
In the end, if they had just been up front about their goof up, most folks would have understood. But they tried to avoid all responsibilty and lied to their customers instead. And that's why I hope Kyle will put this on the main page and give Dell the bad PR they deserve when he's got all the information about what happened from Dell, MSI, and Nvidia.
I cant believe that many are still waiting patiently. This is insane. This is record breaking two month wait for many.
After the first delay I got in on the Best Buy BFG deal. I'm so glad I did. I suggest you guys just drop it and save yourself the stress and get either the BFG from BB or something else.