Gigabyte X570 Aorus Master won't power on - (temporary) solution

USAF46270

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Apr 11, 2020
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Here are the results to the poll I posted a few days ago. It looks like 53% of us are using the newer revised BIOS that is supposed to address system stability (not sure if that pertains to our issue or not). Thanks for voting!

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Morph3R

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Jun 8, 2020
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Here are the results to the poll I posted a few days ago. It looks like 53% of us are using the newer revised BIOS that is supposed to address system stability (not sure if that pertains to our issue or not). Thanks for voting!

View attachment 326278
I believe this proves that BIOS version, settings or the way it is flashed has nothing to do with the real cause of this the problem.
I will also add to this list the OS type/version, drivers, software...

Issue is clearly of electrical nature.
This board is too sensitive and highly susceptible to EMI / RF interference from the surrounding environment.
95% of the people experiencing this issue are using PC cases with glass/acrylic side panels which makes those cases loose the shielding properties (EMI protection) of all metal cases (Faraday cage effect) and this makes this board even more vulnerable.

What I've done to mitigate this vulnerability is two things:
1. Put the quality Ferrite clamp-on core (beads) on every single cable (!) attached to the motherboard (DP, UTP, mouse/keyboard and even power cable from my UPS to the PSU)
2. Get rid of the PC chair made of synthetic fabric and replaced it with all leather chair!

I didn't experience the issue for 8 moths since.

edit:
I know this chair thing sound weird but the amount of the static electricity one chair made of low quality (synthetic) fabric can build can be shocking (literally) -> ref
 

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luckyguy40

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Aug 30, 2020
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Haven't had this issue with the B550 Aorus Pro since August2020, not much of an expert but one thing I can say, I haven't replaced any chair! :D
 
Joined
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I believe this proves that BIOS version, settings or the way it is flashed has nothing to do with the real cause of this the problem.
I will also add to this list the OS type/version, drivers, software...

Issue is clearly of electrical nature.

I don't think you can draw that conclusion from this poll.

First off, since around November, when the F31 beta bioses came out, not many people have reported the issue in this thread, and those that did ran an older version of the bios. I last had the issue on November 6th when I was still on F30. Nothing since I updated to F31o and subsequently F31, which is the longest I've ever gone without it occurring.

Secondly, even if F31 and later bioses turn out not to fix it, on which the jury is still out, it remains possible that it is a bios issue. Just one that hasn't been fixed yet.
 

jimmer

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Oct 20, 2020
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I've signed the petition, thanks for organising.

Mine did it again this morning just before a teams meeting - nice! Last time was on 11th Nov, so not too bad (though it really ought to not do it at all!)

I've given up trying bios updates and whatnot - I just keep a couple of screwdrivers handy and as soon as I see that light isn't on I go through the "fix" routine. I've also installed "Argus monitor" fan control software, which means there's nothing I have to change in the bios when it boots back up again, so the time cost isn't too bad. Sucks but what can you do.
 

USAF46270

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I've signed the petition, thanks for organising.

Mine did it again this morning just before a teams meeting - nice! Last time was on 11th Nov, so not too bad (though it really ought to not do it at all!)

I've given up trying bios updates and whatnot - I just keep a couple of screwdrivers handy and as soon as I see that light isn't on I go through the "fix" routine. I've also installed "Argus monitor" fan control software, which means there's nothing I have to change in the bios when it boots back up again, so the time cost isn't too bad. Sucks but what can you do.
What BIOS version are you running?
 

Hi2jack

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Jul 6, 2020
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Hi!

I am glad that this thread exists now! Oh man, i wished it had exist only two weeks earlier, it would have saved me so much trouble, work, testing and frustration...

I have the exact same issue like in the opening post mentioned with the Gigabyte X570 Aorus Master combined with a 3600X. It rans 2 evenings, everything necessary was just installed and ready to go. On the next evening, nothing happend. The PC was completely dead. It droves me crazy. I tested everything although everything is new and there were no issues before. The only thing i did not do was to remove the CMOS-battery, because the board has a backup-BIOS and a CLEAR-CMOS-button and so, there was no logic for me in removing the battery...
Don’t worry, it will happen again ☹️. Sign the petition

Gigabyte X570 Aorus Master power-on problem (avaaz.org)
 

Psylor

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May 6, 2020
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Hi!

I am glad that this thread exists now! Oh man, i wished it had exist only two weeks earlier, it would have saved me so much trouble, work, testing and frustration...

I have the exact same issue like in the opening post mentioned with the Gigabyte X570 Aorus Master combined with a 3600X. It rans 2 evenings, everything necessary was just installed and ready to go. On the next evening, nothing happend. The PC was completely dead. It droves me crazy. I tested everything although everything is new and there were no issues before. The only thing i did not do was to remove the CMOS-battery, because the board has a backup-BIOS and a CLEAR-CMOS-button and so, there was no logic for me in removing the battery...

The following 5 1/2 (!) weeks the board was in repair at Gigabyte. It came back with some scratches at the VRM-Coolers and some bent fins, i thought they have fixed something there. But, the system rans without issues completely fine again... For 6 weeks. On Sunday evening, after the PC was shut down for approx. 2 h or so it did not power on. Again. The same issue occurred again! In repair for five and a half week to function for six weeks. Wow! What is this???

The hint with the CMOS-battery-removal worked for me. The PC is alive again. But, this can not be the solution! I have a system with a custom water cooling loop, vertical GPU-mount, ... I can not remove the CMOS-battery every now and then!

I hope there will be a fix for this issue. A new BIOS perhaps, that would be great.


Thank you for this thread, cold_steel! <3

Hi!

I am glad that this thread exists now! Oh man, i wished it had exist only two weeks earlier, it would have saved me so much trouble, work, testing and frustration...

I have the exact same issue like in the opening post mentioned with the Gigabyte X570 Aorus Master combined with a 3600X. It rans 2 evenings, everything necessary was just installed and ready to go. On the next evening, nothing happend. The PC was completely dead. It droves me crazy. I tested everything although everything is new and there were no issues before. The only thing i did not do was to remove the CMOS-battery, because the board has a backup-BIOS and a CLEAR-CMOS-button and so, there was no logic for me in removing the battery...


Hm, something is wrong with dywanos... He copied pasted my post from May 6, 2020.
 

NoxArt

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Feb 9, 2021
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Hi, so what's the current view of this issue or the motherboard line in general?
I'm deciding between Aorus Pro and Asus Tuf Pro, I prefer Aorus more but then I encounter so many remarks about such issues (while not really anything on Tuf), but it's hard to imagine that the whole Aorus line would be a no-go...
Thank you for input
 

charpour

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May 28, 2020
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47
Hi, so what's the current view of this issue or the motherboard line in general?
I'm deciding between Aorus Pro and Asus Tuf Pro, I prefer Aorus more but then I encounter so many remarks about such issues (while not really anything on Tuf), but it's hard to imagine that the whole Aorus line would be a no-go...
Thank you for input
To some people (like myself) the issue has been resolved, possibly temporarily, so now everything's working as expected. Like I said in previous posts when the mobo works as expected it's great.
Having said that, if you haven't read any issues or negative comments on the Tuf Pro, I'd say go for that one otherwise personally I'd feel like gambling since Gigabyte hasn't made any statement around the cold boot issue.
 

ghp

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Jul 13, 2020
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A month hath passed, so my Gigabyte X570 Aorus Master decided it had been nice, and did his thing again, monday 15/2. I tried the power button 30+ times, decided it had been nice, removed graphic card and replaced the battery by two wires leading to the back of the case, and the battery is now outside. Next time, it should be a breeze.
 

hhkb

Weaksauce
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May 24, 2013
Messages
115
Hi, so what's the current view of this issue or the motherboard line in general?
I'm deciding between Aorus Pro and Asus Tuf Pro, I prefer Aorus more but then I encounter so many remarks about such issues (while not really anything on Tuf), but it's hard to imagine that the whole Aorus line would be a no-go...
Thank you for input
I haven't had any power on issues on a rev 1.2 board since I bought it 4 months ago, using it daily with it powered on most of the time so it probably has a 1-2k hours on it by now. Only issue I've had is with USB weirdness but this seems to affect all x570 boards. Honestly there isn't anything comparable to the feature set of the master at this price point, I looked and everything similar was missing stuff, or has weaker VRM/memory OC. If you don't need all the things the master has though, I'd just get the asus.
 

Morph3R

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Jun 8, 2020
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57
A month hath passed, so my Gigabyte X570 Aorus Master decided it had been nice, and did his thing again, monday 15/2. I tried the power button 30+ times, decided it had been nice, removed graphic card and replaced the battery by two wires leading to the back of the case, and the battery is now outside. Next time, it should be a breeze.
ghp can you give us DYI instructions how to achieve this without voiding the warranty? Is it done by soldering the external battery wires to the mobo battery holder clips?
 

jeffreybt

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Oct 26, 2004
Messages
26
I had the same issue with my x570 master seeming to be completely dead, tried everything including removing the battery (but for not long enough) setup a RMA and was ready to send it in when i found the post on reming the batter for 30+ sec so I gave it a shot and it worked.

no issues since and its been over a year now.
 

ghp

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Jul 13, 2020
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ghp can you give us DYI instructions how to achieve this without voiding the warranty? Is it done by soldering the external battery wires to the mobo battery holder clips?
I'm quite good at repairing things but a disaster at DIY, when anything has to be made. But this was easy enough. The battery holder contains two springs, one beneath the battery for the negative contact, one on the side that clasps the battery side and top for positive. To both you can quite easily attach the stripped end of a wire long enough to lead outside of the case, and attach to the battery or another battery holder. Nothing is altered to the MB, when you remove the wires you can put a battery in the original place. Do I make myself clear enough? I won't be doing any soldering to my MB until someone tells me which capacitor is the culprit.
 
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