rma

  1. A

    My MSI GTX 1660 Ti repair RMA nightmare

    I've sent in my GTX 1660 Ti 4 times now, with the same issue. Over three and a half months of waiting over the course of one year. The symptom is this: ARTIFACT/COLOR ERROR/VERTICAL-HORIZONTAL LINE ON SCREEN Here’s the time frame, every time I sent it in, it took 3-4 weeks to get it back...
  2. Dayaks

    RMA Turnaround Times

    I had to RMA my MSI 2080ti Seahawk EK. In the past my turnaround time with MSI has been fantastic at less than ~3 days. How have your experiences been? And with which vendor? Just curious what is normal. Right now sitting at 9 days with my latest RMA. I believe their website says it can take...
  3. T

    EVGA RMA Experience: 1070TI for a $200 980TI

    I recently had an RMA experience that I thought was worth getting up on my soap box to share. I don't post much around here, but have been an on-again off-again PC enthusiast/gamer for quite some time. I will usually troll the Hot Deals forum here over morning coffee. Times have been tight...
  4. cageymaru

    The NVIDIA RTX 2080 Experience Signs RTX Off

    Reddit user bllyxix has posted a benchmarking screenshot of his 4 day old Founder's Edition NVIDIA RTX 2080 running Space Invaders... a benchmark. As you can clearly see through the 8 bit Tensor Core graphics; there is something awry with his card. It obviously looks like it is on life support...
  5. T

    RMA pickle

    My 4yr old semi-modular EVGA 750W PSU has a rattling noise, most likely due to a fan going bad and EVGA will RMA it however its my only PSU for my PC and I have to pay for the shipping. So I would be out a few bucks plus downtime on my PC for a week or so. Would it be better just to buy a new...
  6. R

    EVGA Quietly Changes Warranty Policy

    Long praised for their customer service, and transferable warranty, EVGA has apparently, and very quietly changed their warranty policies as it pertains to used hardware. Any piece of EVGA hardware, including video cards, motherboards, power supplies, cases, laptops or peripherals that were...
  7. L

    Insane Asus RMA Story (Misunderstanding)

    So, I tried to RMA an X99-WS E motherboard with Asus a few weeks ago. The board just stopped booting one day, code 00. I submitted the RMA, packed the board in it's original box (which was put in another box) with socket cover installed. I even took photos of the board while packing it (for...
  8. FrgMstr

    Is the ASUS RMA Process Legit?

    "Naughty" Nathan Kirsch of Legit Reviews fame tells us all out this ASUS RMA experience when his RX480 he had purchased went South on him. While almost a month of turnaround time may not seem great, certainly having them upgrade you to a GTX 1080 along the way was probably worth the wait. We...
  9. The Internal

    Are Asus x99 boards currently having a bad run?

    Hey all. So, I'm looking to do a build around my i7-6850k and I've encountered a surprising number of bad reviews / complaints about Asus x99 motherboards toasting their CPUs and/or needing multiple RMAs. I was considering going with an ASUS board, despite the X99-A having some recurring...
  10. B

    Gigabyte damaged my motherboard when I sent it in for RMA repair and refuses to fix it

    In April 2016, I purchased a GIGABYTE GA-Z170X-Gaming 6 (rev. 1.0) motherboard form Newegg. The motherboard was delivered on May 3rd 2016. The fan headers started dying on the motherboard less than 6 weeks after it was delivered from Newegg. Unfortunately it was outside of the Newegg.com 30...
  11. P

    XFX RMA "waiting list"

    I had to RMA my XFX R9 270X. My RMA was issued on 9/29. I shipped the card on 9/30. It arrived at XFX on 10/3. It was tested and found faulty on 10/6. As of 10/12, according to the XFX support staff, I am now on a "waiting list" for a replacement. No word on how long it could take. Has anyone...
  12. P

    XFX RMA "Rej Qty:"

    When navigating the XFX RMA process, what does "Rej Qty:" mean? I downloaded the test report and it says my card was tested yesterday and it appears that it was found to be faulty. Not knowing how this process works is stressful. My 270X is an unimpressive card, but its my unimpressive card...
  13. M

    My experience with MSI motherboard RMA (not good). I need some advice

    Sorry if this is in the wrong board, but I have a question, and also to share my experience with the RMA report. So I have posted an original troubleshooting question on the forum regarding a failedMSI Z170A SLI PLUS (original thread:Z170A SLI PLUS, debug light shows CPU not detected after...
  14. J

    Problems with XFX's RMAs

    Bought a brand new XFX R9 390from Newegg. The thing started artifacting about 20 days later. Newegg has a 15 day return period, so I RMA it to XFX. $60 worth of shipping and nearly a month later I receive a replacement 390 with a different part code. The replacement was worse than the...
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