DorothyMacha
n00b
- Joined
- Dec 3, 2017
- Messages
- 5
Hi all,
I posted this on the AMD forums, but there's been no reply in 3 days.
I was a member here 15 years ago, and am hoping a new g can help out an old g
Note: since these screenshots were taken, there was an AMD graphics driver update that I did install, however, it did not make a difference, my system is still not using the discrete card, just the onboard/integrated graphics that comes with every PC, but isn't supposed to be the main GPU for those of us who've paid extra for a dedicated GPU.
Any help is much appreciated, here's my mess :
------------
Hey all,
I just got a new HP Pavilion 27" r055 all-in-one, for the life of me I cannot figure out why my AMD 530 looks as if it's not being used.
I'm using a SSD that I wiped and started fresh using the media creation tool for Win 10.
I downloaded all the updates via windows update, and then all of the driver specific updates via the HP support utility.
Device mgr etc shows the AMD card is installed and should be working properly.
The rest of my post is best expressed with screenshots I took from GPU-Z, CPU-Z, etc.
Please see attached.
My observations, which may or may not help you with spotting what's up:
It seems as if all of these sensor readings and whatnot definitely show it's installed, but there's no signs of usage. The GPU switches back and forth from 100% to 0% every other second, but it maxes out the memory usage at 1MB (compared to the intel graphics showing 500MB+)
Also, it looks like AMD CrossFire/Multi-GPU is disabled - it can't be as easy as enabling that, right? (If it is, please let me know how
I also used the Radeon Switchable Graphics Monitor, and the only thing that shows up there is the Windows App Store (wtf?)
Thanks in advance for taking a look!
I posted this on the AMD forums, but there's been no reply in 3 days.
I was a member here 15 years ago, and am hoping a new g can help out an old g
Note: since these screenshots were taken, there was an AMD graphics driver update that I did install, however, it did not make a difference, my system is still not using the discrete card, just the onboard/integrated graphics that comes with every PC, but isn't supposed to be the main GPU for those of us who've paid extra for a dedicated GPU.
Any help is much appreciated, here's my mess :
------------
Hey all,
I just got a new HP Pavilion 27" r055 all-in-one, for the life of me I cannot figure out why my AMD 530 looks as if it's not being used.
I'm using a SSD that I wiped and started fresh using the media creation tool for Win 10.
I downloaded all the updates via windows update, and then all of the driver specific updates via the HP support utility.
Device mgr etc shows the AMD card is installed and should be working properly.
The rest of my post is best expressed with screenshots I took from GPU-Z, CPU-Z, etc.
Please see attached.
My observations, which may or may not help you with spotting what's up:
It seems as if all of these sensor readings and whatnot definitely show it's installed, but there's no signs of usage. The GPU switches back and forth from 100% to 0% every other second, but it maxes out the memory usage at 1MB (compared to the intel graphics showing 500MB+)
Also, it looks like AMD CrossFire/Multi-GPU is disabled - it can't be as easy as enabling that, right? (If it is, please let me know how
I also used the Radeon Switchable Graphics Monitor, and the only thing that shows up there is the Windows App Store (wtf?)
Thanks in advance for taking a look!