Networking with Ubiquiti

Liver

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All my network gear is old. I’m building a new house and seems like it’s the perfect opportunity to re-do everything.

I have enough knowledge to get it done with reading and watching some YouTube videos. I’m more of set it up, get it working and then leave it alone.

Any issues going all in with all Ubiquiti gear?
 

Kardonxt

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Nope, I run a Ubiquity router and access points in my house without any trouble. I have the AP's set to auto update and never have to touch anything.

I run a cheap Netgear switch just because I have no use for a managed switch, but wouldn't have any concerns about running a Ubiquity switch if someone gave it to me lol.
 
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scrappymouse

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I have all ubiquity, harder to initially get set up than normal consumer gear, but once it's set up and configured it just runs, i haven't had any issues except with then cloud-keys(burned up on me), but other than that no issues here set it up, configured everything, and it just works, and is much much more stable than my old netgear nighthawk router
 
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ThreeDee

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I run a hodge podge setup .. Ubiquiti Edgerouter ER-X-SFP with 4 older UniFi AP's via P.O.E. off of the Edgerouter .. w/SFP connection to an old 48 port Netgear GS748T v4 ..overkill for just 3 pc's a Laptop and a TrueNAS server connected to it .. (plus a line for connecting PC's that I am working on/fixing)

..but the Ubiquiti stuff just works .. set it and forget it with the occasional firmware updates to the Edgerouter is all .. UniFi AP's are on auto update but they are EOL now. The UniFi Controller software I have running in a Jail on my TrueNAS box. (as well as Plex).
 
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Vengance_01

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I run a full stack from udm pro, poe switch, aps, and unifi cameras. It all just works once you get everything setup. Getting to that point can take some time and trial error. If your just starting out and will have rack space and want cameras get a udm pro. Really good value and is a solid device with plenty of headroom
 
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BassTek

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Going to jump on this thread as I am in the same spot. I plan to get the Wifi 6 APs when they are back in stock, one Unifi 6 LR for upstairs/main floor and a Unifi 6 Lite for the basement. I have an Edgerouter ERX that might be due for an upgrade at some point. I was looking at the USG device but there seems to be a lot of complaints about the cloud keys. Should I just stick with Edgerouter stuff if I don't mind CLI and then run the controller on a spare PC?
 
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Vengance_01

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Going to jump on this thread as I am in the same spot. I plan to get the Wifi 6 APs when they are back in stock, one Unifi 6 LR for upstairs/main floor and a Unifi 6 Lite for the basement. I have an Edgerouter ERX that might be due for an upgrade at some point. I was looking at the USG device but there seems to be a lot of complaints about the cloud keys. Should I just stick with Edgerouter stuff if I don't mind CLI and then run the controller on a spare PC?
Look at the USG pro if you some extra ports or if you plan to add unifi cameras
 

BassTek

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Look at the USG pro if you some extra ports or if you plan to add unifi cameras

The fan noise on the USG Pro kinda worries me as I will be moving my office to the room next door to my laundry room where all my ISP gear is. I think I might just go with the UDM Pro, it's on the expensive side but having everything in one box along more headroom for faster connections is worth it in my mind.
 
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Vengance_01

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The fan noise on the USG Pro kinda worries me as I will be moving my office to the room next door to my laundry room where all my ISP gear is. I think I might just go with the UDM Pro, it's on the expensive side but having everything in one box along more headroom for faster connections is worth it in my mind.
Alot of ppl modded older unifi switches with noctua fans and made it much quieter. Let me see if I can get you a recording from my setup with all my servers off and just my networking gear
 

BassTek

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Alot of ppl modded older unifi switches with noctua fans and made it much quieter. Let me see if I can get you a recording from my setup with all my servers off and just my networking gear

Thanks, I ended up just ordering a UDM Pro so I should be good. Also have a Unifi 6 Lite on the way and will hope the Unifi 6 LR is in stock soon. Although I need to run cable in the attic for it anyway so maybe it is good they are a few weeks out at the earliest. 😅
 

sphinx99

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I'm somewhat mixed on Ubiquiti after fully adopting their system over the last few months. This includes the UDMP, the XG-6POE 10GbE switch, a couple of smaller edge switches and three APs.... a AC HD, a nanoHD, and one of the new Wifi6 ones. Also, two security cameras and two phones.

Pros:
- once working, it does work
- performance for the price can be exceptional... something like a UDMP + AC HD has just gobs more firepower than the fanciest wifi gaming spider router
- the access points work extremely well in terms of RF and features like RF scanning have proven helpful. I get insane bandwidth.
- the hardware looks sexy and for the most part is solid... runs warm but very reasonable given their capacity
- their 10GbE options aren't as cheap as Microtik but they're a fair sight cheaper than some of the new enterprise gear

Cons: the software is just an absolute mess
- configured your UDMP to not automatically install updates? Be prepared for that setting to be ignored and an update to get installed overnight that you didn't ask for that has your network down in the morning right before your big WFH meeting.
- got any third party DHCP servers or other common networking features? Ubiquiti hasn't figured out how to properly route traffic like DHCP packets--be prepared for a mess
- intrigued by those neat web based traffic stats? Uh, don't compare them with any other reference on your network traffic because they're pretty but all wrong--the numbers are flat-out incorrect. They seemingly track some traffic and ignore others. The charts are all worthless.
- got an issue you need to debug? Perhaps an IDS alert that you want to deep-dive? Or an event about latency in one of your devices? Good luck - that fancy traffic chart (that I mentioned has junk data) has no drill-down, no detail. Perhaps that's so you can't find out that it presents junk data?
- upgraded to a new version of the controller software? Oops, the UI is different and the new one is missing many of the configuration options in the old one. Plan on switching between "classic" and "new" UIs regularly to configure things. Think of this as Ubiquiti's version of the Windows 10 Settings vs. Control Panel situation.
- need support? You'll have better luck with Tplink, Dlink, Netgear, Linksys etc. Ubiquiti has no particular customer support to speak of; just some crowd-sourced forums and a RMA process.

This is to say nothing for the general failings of the product. For example, I bought a couple of protect cameras. Imagine my surprise when I discovered that if a camera goes offline, you lose the ability to view ANY footage that camera captured until that specific camera is reconnected and working properly again. All an enterprising thief needs to do to eliminate access to footage is to hit the Ubiquiti camera real hard so it breaks and goes offline. So many TV antiheroes I watch religiously could have avoided a lot of drama if only they had committed their crimes in a building monitored by Ubiquiti cameras...just a Bic lighter to that camera and the footage it recorded and safely streamed to that Class 5 data center is useless!

By the way, if you purchased a UDMP, make sure that after you configure it with your mandatory cloud account, you create a local account, then verify the local account works while your Internet connection is disabled. I learned the hard way that without doing this, I lost access to manage my own network when I had an ISP outage. That was lots of fun.

So.... pretty hardware. Pretty solid hardware. Arguably pretty good value for the hardware too. Software is somewhere around par with the basic SW you'd get in a $70 wireless router and as long as you don't expect more you'll be fine. But, don't get entranced by the "enterprise" perception that you're getting this incredibly configurable, manageable and stable system--you're getting something with about half the features of DDWRT or Asus-Merlin, double the user interface sex appeal and a whole bunch of poorly thought out concepts and half-baked features that will leave you scratching your head.
 
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robijito123

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To add some here we are converting from a cisco / neatgear switch and netgear AP setup a work to a unifi stack. I would echo i few issues above as we have swapped our AP to the LR AC units, (maybe 25 between 5 sites), and with our cloud router solution VLANs and DHCP packets seam to be all kinds of wacky out there. Also getting a cloud key to run multiple sites is kind of a mess with ports/config that need opening.

That being said if you install the mgmt software (and toggle between the new and legacy interface) lock down settings correctly like an authorized dhcp server and give the devices static ip's, we were able to get way better performance and stability than our older WAC Netgear APs. Maybe going full stack will make that process more seamless.

At home have a few AC LR APs on ATT fiber with mgmt software on HTPC and have very little issues.
 

BassTek

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I was reading the support forums shortly after ordering the UDM-P and it was pretty shocking. Not honoring auto-update settings along with having a 8-5PM WiFi schedule as default in the new UI led to a bunch of people wondering why their sites suddenly had no WiFi. Not sure how they let the slip by but it's not encouraging.

When I bought my ER-X it also had a dodgy firmware, it seemed to have sorted itself out eventually. Hopefully the same is true with the UDM-P as it is a great piece of hardware based on the specifications. I guess with Ubiquiti you have to find a firmware that works for you then pray no security vulnerabilities pop up that force you to update.

Also with my current router it seems certain games just flat out don't work properly with matchmaking. I've tried to troubleshoot it in the past and it seems others have the issue from time to time and never figure out the issue. Seems like a few similar threads popped up with the UDM-P as well, but nothing too recent so hopefully I don't experience the same thing. I don't really feel like breaking out wireshark to analyze why I can't randomly connect to certain games.

I guess I'm a sucker for punishment coming back to Ubiquiti a second time, but I really want to try their APs and was waiting for the WiFi 6 ones to come out.
 
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German Muscle

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I just built what i would consider a robust home network and it spent about a solid year researching and looking at options. Im not a fan of making bad decisions with money especially multiple times in a row. At first i was going to go full ubiquiti because i mean hell look at it. The hardware is downright sexy. But honestly the more i looked the more it drove me away. The ubiquiti experience is like walking through a minefield in product selection and in use. When i was looking through and sifting through details i would find things like lack of features that have been in enterprise for 8-10 years not present, or they had SFP 1g ports when again was phased out of enterprise a long time ago and charging a premium price for it. Seeing the horror stories of horrible firmwares and patches bricking devices, wrecking configs and breaking networks. Then there is the fact that their products frequently have features but when you try to take full advantage of say Intrustion Detection or Prevention the product doesnt have enough nuts to flow the traffic and there is no data to look at for IDS or IPS so whats the point? Their new Wifi6 APs that can push data beyond gigabit but it has a gigabit port on it instead of every other Wifi6 AP that has a 2.5g port. With Wifi6 LR they use a POE standard that none of their switches support nor do they even make a injector for. LOL? When the dust settled there were way to many pitfalls when you can get used enterprise hardware that will be a workhorse and give you no problems and not constrict your options.

I did get some ubiquiti products but i kept it strictly edge devices. Nothing in my network that is mission critical on ubiquiti. Im using a CloudkeyG2+(for controller and NVR), two G3 flex cameras, three USW-Flex-Minis(Wired connection for Smart TVs and Chromecasts) and then a U6-LR AP which has yet to arrive. To do my routing and switching i installed OPNSense on a Dell R410 server i had. My core switch is an Arista 48 port SFP+/4x QSFP+ switch i got for 200 bucks. I have a 24 port 1gbaset switch for management and a 48 port POE switch all LAGd into the Arista. I have enough ubiquiti to see if i like it and not enough to where im stuck if i dont.
 
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sphinx99

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I'd like to add that my UDMP auto-updated itself last night despite having updates set to off in the multiple locations where it can be set. (Which in and of itself is ridiculous.) I think I'm nearly done with Ubiquiti at this point - it was an expensive mistake, yes, but no point in perpetuating this any further.
 

Valnar

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This is a pretty heavy Ubiquiti forum but I'll be the voice of dissent. I'm not really a fan. They put a pretty interface and nice features on consumer grade hardware.

The different between Ubiquiti and my Ruckus access points for instance is night and day. I can't speak for their other hardware, but the features on my pfSense firewall is only bested by expensive commercial offerings. That said, if you don't need that, then you don't need that. My parents can do everything on an ASUS Asuswrt-Merlin firmware router.
 

Grentz

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I'm somewhat mixed on Ubiquiti after fully adopting their system over the last few months. This includes the UDMP, the XG-6POE 10GbE switch, a couple of smaller edge switches and three APs.... a AC HD, a nanoHD, and one of the new Wifi6 ones. Also, two security cameras and two phones.

Pros:
- once working, it does work
- performance for the price can be exceptional... something like a UDMP + AC HD has just gobs more firepower than the fanciest wifi gaming spider router
- the access points work extremely well in terms of RF and features like RF scanning have proven helpful. I get insane bandwidth.
- the hardware looks sexy and for the most part is solid... runs warm but very reasonable given their capacity
- their 10GbE options aren't as cheap as Microtik but they're a fair sight cheaper than some of the new enterprise gear

Cons: the software is just an absolute mess
- configured your UDMP to not automatically install updates? Be prepared for that setting to be ignored and an update to get installed overnight that you didn't ask for that has your network down in the morning right before your big WFH meeting.
- got any third party DHCP servers or other common networking features? Ubiquiti hasn't figured out how to properly route traffic like DHCP packets--be prepared for a mess
- intrigued by those neat web based traffic stats? Uh, don't compare them with any other reference on your network traffic because they're pretty but all wrong--the numbers are flat-out incorrect. They seemingly track some traffic and ignore others. The charts are all worthless.
- got an issue you need to debug? Perhaps an IDS alert that you want to deep-dive? Or an event about latency in one of your devices? Good luck - that fancy traffic chart (that I mentioned has junk data) has no drill-down, no detail. Perhaps that's so you can't find out that it presents junk data?
- upgraded to a new version of the controller software? Oops, the UI is different and the new one is missing many of the configuration options in the old one. Plan on switching between "classic" and "new" UIs regularly to configure things. Think of this as Ubiquiti's version of the Windows 10 Settings vs. Control Panel situation.
- need support? You'll have better luck with Tplink, Dlink, Netgear, Linksys etc. Ubiquiti has no particular customer support to speak of; just some crowd-sourced forums and a RMA process.

This is to say nothing for the general failings of the product. For example, I bought a couple of protect cameras. Imagine my surprise when I discovered that if a camera goes offline, you lose the ability to view ANY footage that camera captured until that specific camera is reconnected and working properly again. All an enterprising thief needs to do to eliminate access to footage is to hit the Ubiquiti camera real hard so it breaks and goes offline. So many TV antiheroes I watch religiously could have avoided a lot of drama if only they had committed their crimes in a building monitored by Ubiquiti cameras...just a Bic lighter to that camera and the footage it recorded and safely streamed to that Class 5 data center is useless!

By the way, if you purchased a UDMP, make sure that after you configure it with your mandatory cloud account, you create a local account, then verify the local account works while your Internet connection is disabled. I learned the hard way that without doing this, I lost access to manage my own network when I had an ISP outage. That was lots of fun.

So.... pretty hardware. Pretty solid hardware. Arguably pretty good value for the hardware too. Software is somewhere around par with the basic SW you'd get in a $70 wireless router and as long as you don't expect more you'll be fine. But, don't get entranced by the "enterprise" perception that you're getting this incredibly configurable, manageable and stable system--you're getting something with about half the features of DDWRT or Asus-Merlin, double the user interface sex appeal and a whole bunch of poorly thought out concepts and half-baked features that will leave you scratching your head.

The protect issue of cameras disconnecting snd losing footage was a bug that is fixed.

similarly the UDMP is a buggy mess but getting better.

Cloud Key G2 with Unifi APs and a USG is rock solid.

agree the stats is a mess, dont use it.
 
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EnthusiastXYZ

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It depends on the product, your needs, and if you're a person who uses "Auto-Optimize" features. I only have one experience - UniFi Dream Machine. If you just "Auto-Optimize" everything, then UDM is a breeze. It just works, but not if you want to figure out each setting and keep everything as secure as possible, then at least some research with trial & error effort is needed. For example, there is a setting that either disables, allows, or enforces WiFi PMF (Protected Management Frames) for whichever SSID. You may need to test each WiFi device to see if it is compatible with PMF if you want to have an SSID with optional PMF and an SSID that enforces PMF.

One of the greatest problems is that Ubiquiti is in the process of changing UI irresponsibly. Some settings are available only in old UI and others only in new UI. For example, MAC cloning is only available in new UI.
 
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HammerSandwich

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I've done 5-10 Unifi networks (some with UDM, some wireless-only) and have mixed feelings. It works really, really well most of the time. Not the cheapest, not the fastest, but Unifi can be highly reliable with very solid performance. Software QA remains a concern, with previously fixed bugs reappearing, etc. Do NOT be an early adopter unless a major issue is fixed in the changelog. Frankly, the firmware regressions & poor roadmap/communication leave me scared to death about recommending this to others. If it's just your in-laws' network, okay. If a bad update leaves you scrambling to help dozens of angry clients, that's different.

While I like Unifi's centralized management, it's not a 100% solution. It makes, say, VLAN configuration a snap, because you define a network which is set correctly on all associated hardware. OTOH, GUI layout's a bit scattered, and some other features are weak at best. For example, managing firewall rules in Unifi is seriously junk when compared to Edgerouters. Unifi shows the rules on each interface and that's it. Want to see a count of rule hits? Find those hits in the logs? Not in the GUI, so back to SSH/download.

OTOH, Edgerouters are awesome. Excellent value for their performance/features, and you can learn a LOT about networking by starting with a GUI then reading the .txt config. REALLY COOL! If Ubiquiti were integrating this with Unifi in a central, full-featured GUI, I'd be 100% behind them. As it stands, I'm looking into the new Omada routers & Engenius.
 
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daglesj

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I bought an Edgerouter X about a year ago. Got it all setup nice. Ran perfect for 6 months than got lots of DNS issues and dropouts. Resets and reconfigs couldnt sort it. Ripped it out and slotted in a Draytek and its been fine ever since. In fact the Draytek has increased my VDSL speed significantly over the Edgerouter with no detrimental buffer-bloat penalty.
 
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scrappymouse

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As with everything it depends on the use case, Ubiquity/Unifi was in a niche market for awhile "prosumer" gear they are NOT by any means up to enterprise standards, but their price also reflects that reality. They do have more expensive offerings but I wouldn't say they are enterprise grade, they may get there one day but they are not there yet.

However as prosumer gear I think they offer quite a bit, I had an nighthawk router and that thing was complete garbage, disconnected frequently for no reason, unfortunately no DDRt support for my particular model, and it just didn't work.

I have an edge router, a unifi switch, and one of their APs it's been solid as a rock, and it lets me do all the VLAN configs etc to help secure my home network, I'm a network engineer by trade and was honestly surprised by how many configuration options I could get from a sub $200 switch,

I've also set up a wireless bridge for a family members business that was about 1/2 mile from their house in town with trees and buildings in the line of site, gear all in was under 500, it's been rock solid with 0 outages even when it reached 20 below zero, only thing I've ever have fail on me was their cloud key, that was a pile, other than that price to performance ratio is good.....is it a substitute for proper enterprise equipment? Nope not yet.

But other vendors are now getting into the prosumer space like engenius but I haven't tried those yet
 
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Vengance_01

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I have to say I am pretty damn upset with what has come out bout how they tried to down play things. While I still like them and I have 2 much $$$ to switch now, I will think twice the next time to recommend them to others.
 

German Muscle

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Just this year so far has been pretty grim for ubiquiti. There was the breach which they acted like nothing was compromised. Then people found out that they still send telemetry data back to them even when its turned off.
Last week they implemented advertisements for their own products into the dashboard. This week someone blew the whistle on the whole breach.

I will say at this point im glad i didnt sink my teeth in any further then i did.
I think once Wifi6E comes out ill be selling my ubiquiti AP and switching to Ruckus. Just looking for a camera replacement.
 

EnthusiastXYZ

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Just this year so far has been pretty grim for ubiquiti. There was the breach which they acted like nothing was compromised. Then people found out that they still send telemetry data back to them even when its turned off.
Last week they implemented advertisements for their own products into the dashboard. This week someone blew the whistle on the whole breach.

I will say at this point im glad i didnt sink my teeth in any further then i did.
I think once Wifi6E comes out ill be selling my ubiquiti AP and switching to Ruckus. Just looking for a camera replacement.

One of the reasons I switched from Netgear was because Netgear introduced advertisements into its router dashboards, but Netgear didn't require a cloud account to use its routers.
 

Zedicus

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ubiquiti is nerdy stuff made for nerdy people. you need to be nerdy and really pay attention to firmware releases, bugs, and interactions with other network stuff (dhcp, dns, etc) or it is not for you. it can be great, but it can NOT be a set it and forget it network.

ubiquiti is still less work than i was doing with modding combinations of home gear and old enterprise gear with customized firmware like openwrt and Quanta / Brocade open switches.

your goal should be the deciding factor for the gear you purchase.
 

TordanGow

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ubiquiti is nerdy stuff made for nerdy people. you need to be nerdy and really pay attention to firmware releases, bugs, and interactions with other network stuff (dhcp, dns, etc) or it is not for you. it can be great, but it can NOT be a set it and forget it network.

ubiquiti is still less work than i was doing with modding combinations of home gear and old enterprise gear with customized firmware like openwrt and Quanta / Brocade open switches.

your goal should be the deciding factor for the gear you purchase.
I almost never reboot my ubi gear. The only firmware I update is for the edgerouter 3 from 2014 and that is because it's exposed to the Internet. The rest of the gear is still running the shipped firmware and an old controller. For an idea of how old some of it is, I have the original UAP pro still on my network, a 2.4 GHZ only UAP LR, and a UAP AC lite. Things have been running for years without issue and maybe a reboot once a year.
 

Zedicus

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I ran a USG, UAP Pro, and on site controller for a few years and had similar experience.

The problem is that equipment, and your edge router, while stable, are fairly limited compared to current gen. And when you step in to the world of current gen ubiquiti, you really are just a beta tester for them.
 
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Liver

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Thanks for the massive information.

A little bit about my set up. I have 2 DSL lines and an LTE line that are load balanced through my PepLink router. I have been quite happy with that router because it does what it’s supposed to do. My DSL line are MAXIMUM 4-5 down, this is one of the cons living so far out. I am on the list to get Starlink, but I’m in Texas so who knows when that will happen.

The LTE signal is only viable via a directional antenna (mounted high) pointed at the closest cell tower. If I lose internet or WiFi, I lose the ability to text and make phone calls unless I go outside.

Currently we are living in 900 sq ft, and I am “adding on” 3000 sq ft. The ethernet is run and we are at 4000 feet of cat6 cable. All the wires are terminated in a media closet, roughly centrally located. The whole house is battery backed up, but that closet has its own back up (in case of power outage the house UPS will supply the closet UPS for additional run time). This dual back up system is something I am currently running without any issue. Yes, I have relied on it about 3 times now.

I will have cameras, but I am thinking about getting a boxed solution. Have all the cameras feed into whatever head unit is supplied and then the out from that to a switch. That POE switch will have everything else on it. I’ll need another switch in the old part of the house.

Technically I don’t need the fastest gear, I want the most reliable. In the sense that’ll always work (within reason, as long as I don‘t mess with it).

The Ubiquiti auto updating and then not working really gives me pause on their gear.

I’m not opposed to mix and matching gear, since that is what I have now. I just thought it would be easier to set up if I went with one brand instead of several.
 

Liver

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Is Ruckus gear viable alternative?

Go with Ubiquiti AP and a different switch? Currently I have a Cisco, but its not POE.
 
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Valnar

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With Ruckus you pay for enterprise software on a top notch chipset. In this case, the Qualcomm Atheros chipsets. Everything else is below that. You will pay for it though. I have the Ruckus R610 3x3 802.11ac wave2 with MU-MIMO. Bought used on eBay. Never a problem.
https://deviwiki.com/wiki/Qualcomm_Atheros#tab=Wireless_chipsets

There is some consumer grade hardware with the same chipset, but you have to look closely. Smallnetbuilder is a good resource.
 

dbwillis

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I'm starting to lean away from ubiquiti
I've customers with ubnt setups (usg and uap's)
Ones been aok for 2 years, mines been aok for 4yrs, but another customer has had 2 usg3 die, second one was on a ups, will fire up, work locally, but won't connect site to site vpn (base office on usg4) I can't erase/rebuild it unless I want to spend 2 days walking a 58yo lady thru putty commands.
That customer wants to send there usg3 from site 2, to site 3 to save shipping time on a new usg, but then I have to reconfigure it on site, with the 58yo
 

harvestor

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I love my small ubiquiti setup, i have 2 AP’s in the house, 1 in the garage and 1 outdoor for the yard, using a edge router and POE switch its given me no grief over the last 4 years once setup.

Set to auto update and havent touched it, the 2 ap’s in the house will be going wifi 6 once i can get stock on them since i now have 4 compatible devices, might do the garage later but the outside one i value distance over speeds
 

Vengance_01

Supreme [H]ardness
Joined
Dec 23, 2001
Messages
6,369
I'm somewhat mixed on Ubiquiti after fully adopting their system over the last few months. This includes the UDMP, the XG-6POE 10GbE switch, a couple of smaller edge switches and three APs.... a AC HD, a nanoHD, and one of the new Wifi6 ones. Also, two security cameras and two phones.

Pros:
- once working, it does work
- performance for the price can be exceptional... something like a UDMP + AC HD has just gobs more firepower than the fanciest wifi gaming spider router
- the access points work extremely well in terms of RF and features like RF scanning have proven helpful. I get insane bandwidth.
- the hardware looks sexy and for the most part is solid... runs warm but very reasonable given their capacity
- their 10GbE options aren't as cheap as Microtik but they're a fair sight cheaper than some of the new enterprise gear

Cons: the software is just an absolute mess
- configured your UDMP to not automatically install updates? Be prepared for that setting to be ignored and an update to get installed overnight that you didn't ask for that has your network down in the morning right before your big WFH meeting.
- got any third party DHCP servers or other common networking features? Ubiquiti hasn't figured out how to properly route traffic like DHCP packets--be prepared for a mess
- intrigued by those neat web based traffic stats? Uh, don't compare them with any other reference on your network traffic because they're pretty but all wrong--the numbers are flat-out incorrect. They seemingly track some traffic and ignore others. The charts are all worthless.
- got an issue you need to debug? Perhaps an IDS alert that you want to deep-dive? Or an event about latency in one of your devices? Good luck - that fancy traffic chart (that I mentioned has junk data) has no drill-down, no detail. Perhaps that's so you can't find out that it presents junk data?
- upgraded to a new version of the controller software? Oops, the UI is different and the new one is missing many of the configuration options in the old one. Plan on switching between "classic" and "new" UIs regularly to configure things. Think of this as Ubiquiti's version of the Windows 10 Settings vs. Control Panel situation.
- need support? You'll have better luck with Tplink, Dlink, Netgear, Linksys etc. Ubiquiti has no particular customer support to speak of; just some crowd-sourced forums and a RMA process.

This is to say nothing for the general failings of the product. For example, I bought a couple of protect cameras. Imagine my surprise when I discovered that if a camera goes offline, you lose the ability to view ANY footage that camera captured until that specific camera is reconnected and working properly again. All an enterprising thief needs to do to eliminate access to footage is to hit the Ubiquiti camera real hard so it breaks and goes offline. So many TV antiheroes I watch religiously could have avoided a lot of drama if only they had committed their crimes in a building monitored by Ubiquiti cameras...just a Bic lighter to that camera and the footage it recorded and safely streamed to that Class 5 data center is useless!

By the way, if you purchased a UDMP, make sure that after you configure it with your mandatory cloud account, you create a local account, then verify the local account works while your Internet connection is disabled. I learned the hard way that without doing this, I lost access to manage my own network when I had an ISP outage. That was lots of fun.

So.... pretty hardware. Pretty solid hardware. Arguably pretty good value for the hardware too. Software is somewhere around par with the basic SW you'd get in a $70 wireless router and as long as you don't expect more you'll be fine. But, don't get entranced by the "enterprise" perception that you're getting this incredibly configurable, manageable and stable system--you're getting something with about half the features of DDWRT or Asus-Merlin, double the user interface sex appeal and a whole bunch of poorly thought out concepts and half-baked features that will leave you scratching your head.
I will say my current setup has never auto updated for me on any devices, my UDM Pro, the controller or Protect.... So far everything has respected my settings to turn Auto Update off.
 

Zangmonkey

2[H]4U
Joined
Jul 6, 2005
Messages
4,038
I've been hearing great things about the Omada ecosystem.
It's basically TP-Link swooping in on the unifi customers with all of ubnt's current problems.

I'm thinking of putting in a complete Omada stack at home in a few weeks, nobody seems to have the switch I want in stock, but the other gear is very reasonably priced.

Has anybody here used Omada?
 
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Grentz

Fully [H]
Joined
May 5, 2006
Messages
17,188
Ive been considering trying it. The odd thing to me is the whole UI and approach is a straight copy of Unifi.

Seems worth a go
 

Zangmonkey

2[H]4U
Joined
Jul 6, 2005
Messages
4,038
Ive been considering trying it. The odd thing to me is the whole UI and approach is a straight copy of Unifi.

Seems worth a go
I'll buy a stack in three weeks or so and report back.

I'm done with ubnt I think after they've neglected my edgemax gear and how they handled their breach
 

AeonF1

[H]ard|Gawd
Joined
Aug 25, 2002
Messages
1,988
With Wifi6 LR they use a POE standard that none of their switches support nor do they even make a injector for. LOL?
The PoE standards are just volts and amps, don't let their IEEE "standards" confuse you. The U6LR needs 48VDC and at least 0.5A. UBNT sells an injector that does just that: https://store.ui.com/collections/un...ducts/poe-injector-48vdc-24w-rocketti-uap-pro

Their PoE Switches will provide the power needed as well, I've powered my U6Pro (EA) with both methods and they work fine.
 
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