IT Resume Thread

roaf85 said:
Ryan_Brantley said:
Here is an extreme rough draft of my resume.


As for employment for the pet store, I'm the guy they call for anything computer related, on a weekly basis. Is the job title appropriate?

/QUOTE]

Yes, but what you should be doing is putting that you are self-employed. Then in the specific entries you can say

"Provide IT support to local area pet store consisting of 24 computers and X number of employees"

Get rid of the outside interests.

You should switch to a functional based resume if you want to use a Summary of your Achievements.
Click to expand...

I axed the outside interest.

Code: 
WORK EXPERIENCE:
	O'Reilly Auto Parts, Retail Service Manager (March 2006 – Present Day)
	Managed a staff of 5-10 employees
	Ensured customer satisfaction
	Performed daily cash management (Bank deposits)
	Have logged over 260 hours of training
	Self-Employed, Provide IT support for small businesses and consumers
	Pick of the Litter Pet Stores, IT Support (February 2008 – Present Day)
	Setup a small business network in two stores consisting of 5 computers, and a network printer.
	Performed PC repair locally and remotely
	Currently designing a website to support the store for advertising its products and services.

SPECIFIC ACHIEVEMENTS
	At my current job, I installed three switches, a Cisco firewall, and all of the cabling throughout the store needed to connect twelve workstations and an automated HVAC system, saving the company the costs of hiring an outside source.
	Countless hours in the lab at school configuring routers and workstations for security and useability.
	ASE P2 Cerftified


I feel that this resume is extremely short. I am going to do some job shadowing and non-paid learning work this semester hopefully. Should I put that I plan to obtain my Security+ and CCNa this year, if so, in specific achievements or the summary?
Click to expand...
 
Ryan_Brantley said:
roaf85 said:
I axed the outside interest.

Code: 
WORK EXPERIENCE:
	O'Reilly Auto Parts, Retail Service Manager (March 2006 – Present Day)
	Managed a staff of 5-10 employees
	Ensured customer satisfaction
	Performed daily cash management (Bank deposits)
	Have logged over 260 hours of training
	Self-Employed, Provide IT support for small businesses and consumers
	Pick of the Litter Pet Stores, IT Support (February 2008 – Present Day)
	Setup a small business network in two stores consisting of 5 computers, and a network printer.
	Performed PC repair locally and remotely
	Currently designing a website to support the store for advertising its products and services.

SPECIFIC ACHIEVEMENTS
	At my current job, I installed three switches, a Cisco firewall, and all of the cabling throughout the store needed to connect twelve workstations and an automated HVAC system, saving the company the costs of hiring an outside source.
	Countless hours in the lab at school configuring routers and workstations for security and useability.
	ASE P2 Cerftified


I feel that this resume is extremely short. I am going to do some job shadowing and non-paid learning work this semester hopefully. Should I put that I plan to obtain my Security+ and CCNa this year, if so, in specific achievements or the summary?
Click to expand...


No I plan to be a badass. Never put what you plan to do. If you as a "self-employed" IT support individual can only put that you "provided support" you need to think and bullshit harder:

1. What did you do?
2. What kind of support?
3. Specific systems?
4. Did you provide training?

I did an IT internship for 6 months for the Career Services. Here is what I put instead of IT support:

- Managed a Microsoft Access database of ~50,000 records of content sensitive information that generates reports on recent graduates, employment information, and counseling interactions.
- Administered, and updated group policies and security settings on an Active Directory of 40 computers in 2 offices.
- Created a new update policy that lowered the response time to all security threats and viruses by 3 weeks.
- Updated Power of Possibilities website, which helps undergraduates and prospective students in the major selection process.

There you go.
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Ryan_Brantley said:
And a better updated version...I feel I'm getting closer.

http://docs.google.com/fileview?id=...zItNDU3My00NWI3LTk3NTgtMmJhYzA4ZWU4OWY4&hl=en

The skills section I added is looking kind of weird with the alignment of text. If I knock Operating Systems down to OS, that should be fine, correct?
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Get rid of job qualification summary. Who is not going to say they are calm under pressure in an interview?

I would change hardware to something like "networks" \

Here is my skills section, which I feel is bullshit by the way, but I change it every so often to try to ping the automated systems.

•Server Management: Windows 2003, OSX Server, Citrix, IBM I-Series, Infinite Campus, SQL Server
•Object Oriented Programming: Visual Basic, C\C++, UML, SQL
•Web Design: HTML, XML, Photoshop, Fireworks, Flash, Dreamweaver, FrontPage, DotNetNuke, ASP.NET
•Networks: UNIX, Active Directory, TCP/IP, Group Policy, WSUS, Telnet, Terminal Services, VMWare
 
Josh, yours looks well laid out, although I have never hired anyone so my work is not worth much. I personally think the personal interest should go, and could be conversation in interview, but I know here in school they tell us to include it, but I axed mine. I might would change the word "profile" to "summary", but it looks good and actually gave me the idea to change a part of mine how it was laid out.

Here is my updated version, thanks for all your help so far.

http://docs.google.com/fileview?id=...TEtMjNmYi00MTg4LThiZTYtODRmOGIzODQ3Yjlj&hl=en
 
You guys really need to stop putting personal interests and instead put what you volunteered with while in college.

Even though I am a little bit past entry level, or at least the jobs I am applying for are past that I still get questions over my experience outside work.

For instance while in college I was part of SIFE. Google it. We did competitions etc. If I had an old resume on this computer I would show you volunteer experience, but never put personal interests.
 
Yeah, volunteer work does not come up that much here. But I am desperately trying to gain some experience, and it could possibly open up a door in the future. I think I may have found a guy who own a networking company here, and I will try to get a shot at that, but other than him it's tough. I love this stuff, but can't seem to get my foot in the door.
 
Ryan_Brantley said:
Yeah, volunteer work does not come up that much here. But I am desperately trying to gain some experience, and it could possibly open up a door in the future. I think I may have found a guy who own a networking company here, and I will try to get a shot at that, but other than him it's tough. I love this stuff, but can't seem to get my foot in the door.
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There is always some sort of entry level IT somewhere. Weather this be in phone support etc. You will probably hate it and pull what I did, which was leaving because I felt smarter than them.

Short answer consider moving.
 
We do have a call center here, CenturyLink. I did interview with them but they did not want a student in college student with night class and day classes. I will be graduating in December, and the call center did pay better than my current job.
 
Ryan_Brantley said:
Here is my updated version, thanks for all your help so far.
Click to expand...

I'm just going to throw out comments as I see them. Sorry it's not more organized. I'm in a bit of a hurry.

- I don't really like the summary. If you're using it to fill space because of lack of experience, I can kind of understand. Otherwise, use the cover let to "tell your story".

- Insert a comma after "2003)" and before MS-DOS. Either that or include MS-DOS in the parentheses.

- SQL Server is not an OS. Also, which version of SQL server?

- Visual basic is not really "software". It's a programming suite. If you've got experience programming in VB then list that separately. That could be a very useful skill that needs to be highlighted.

- Cisco IOS is also not really software. It's more of an OS. But probably belongs more under networking.

- x86/x64 workstation and servers are not networking. Nor is RAID.

- "Ensured the highest level of customer satisfaction". How? Demonstrate an example.

- "Performed daily cash management (Bank deposits)" Change performed to responsible. Handling money is a responsibility that shows you can be trusted. Express it as such. "Performed" merely states you did your daily job duties.

- Pick of the Litter Pet Stores. Now you're talking! This is the GOOD part of your resume. Make this bigger. Bring focus to this.

- I'd recommend adding a bullet point at the top to the effect of, "Acted as sole IT Support for all aspect of company business", or something similar. It seems to me as you were the "IT guy" there and the business owner depended on you for that. Explain that.

- "Setup a small business network". Change to "Set up"

- "“browsing the internet". You need an ending quote. Maybe change to something like: "Authored and instituted company Internet Security policy thereby reducing security risks and significantly improving employee productivity".

"Performed many repairs remotely from home using remote desktop software". Sounds weird to me. I personally like, "Provided 24/7 remote IT support". If you've got an example where you used this to fix something and save the company money, describe it.

- "Currently designing a website...". Using what? If it's nice and the owner is cool with it, can you link to it? Did you have to configure the web server too?

- "I installed three switches, a Cisco firewall..." I'd probably put this under the specific job. What model Cisco equipment? Did you company get any bids from an outside company? If so, you saved your company THAT MUCH money. Explain it.

- "Countless hours in the lab". Count em. And what were you doing? "Dedicated over 300 hours in the past four semesters working in the University of Louisiana Networking Lab configuring servers and networking equipment in preparation for the Cisco CCNA certification exam".

- You hang out on Hardforum right? "Active participant in several internet based IT hardware and software support communities". Hopefully you haven't written anything bad.

- You play with computers at home right? "Head IT Support Manager for the Brantley household. Custom built four household PCs. Configured and maintained networking hardware." Cheesy but shows value, may get a laugh, and opens a discussion point where you can explain all the neat stuff you do at home in your spare time.

One thing you need to understand is that you're applying for an entry level job. Wherever you get your start, they most likely will expect you to have the basics and nothing more. They're looking for someone who has a little bit of experience, someone that can learn (and wants to), and someone they can get along with personally. Anything above and beyond that is good. But don't think you have to be super experienced.
 
Ryan_Brantley said:
We do have a call center here, CenturyLink. I did interview with them but they did not want a student in college student with night class and day classes. I will be graduating in December, and the call center did pay better than my current job.
Click to expand...

Focus on graduating. You still have 9 months away. I did 2 internships, working/worked at 2 jobs, interviewed with 3 more this week and that was in the last 3 years.
 
roaf85 said:
Focus on graduating. You still have 9 months away. I did 2 internships, working/worked at 2 jobs, interviewed with 3 more this week and that was in the last 3 years.
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I am. I plan to try to get an internship for the summer. And Madnes5, thanks for your time, you have been a big help as well as roaf85. I never thought it would be so "full", amazing what it comes to by spending time on it.

Here is another updated copy. and once again, thank you all.

http://docs.google.com/fileview?id=...DgtMmNmYi00MDFmLWIyOGQtOWI4MWE5ZGJlYWQz&hl=en
 
Ryan_Brantley said:
I am. I plan to try to get an internship for the summer. And Madnes5, thanks for your time, you have been a big help as well as roaf85. I never thought it would be so "full", amazing what it comes to by spending time on it.

Here is another updated copy. and once again, thank you all.

http://docs.google.com/fileview?id=...DgtMmNmYi00MDFmLWIyOGQtOWI4MWE5ZGJlYWQz&hl=en
Click to expand...

In your skills section Visual Basic is listed twice and you should use Visual Studio. Nix Arconis and just put "computer imaging" Even though you may not have "Norton/Vertias" back up experience all that shit is self-explanatory.

Resumes are bullshit when you get down to it. You want to bullshit just enough to get an interview.

Regardless next to "Self-Employment" you should make it consistent and put titles like the title above it and the chronological format states this.

So instead of "provide IT support to local companies" put like "Computer Administrator" "IT specialist" etc.

I would look into getting incorporated or just creating a website that is like:

"Balls Dropping Computer Services" <- jk and then on your resume you could put

"Balls Dropping Computer Services" "Owner" "CEO" etc. No one is going to check your incorporation status.

Hope this helps.
 
Madnes5 said:
I'm just going to throw out comments as I see them. Sorry it's not more organized. I'm in a bit of a hurry.

- I don't really like the summary. If you're using it to fill space because of lack of experience, I can kind of understand. Otherwise, use the cover let to "tell your story".

- Insert a comma after "2003)" and before MS-DOS. Either that or include MS-DOS in the parentheses.

- SQL Server is not an OS. Also, which version of SQL server?

- Visual basic is not really "software". It's a programming suite. If you've got experience programming in VB then list that separately. That could be a very useful skill that needs to be highlighted.

- Cisco IOS is also not really software. It's more of an OS. But probably belongs more under networking.

- x86/x64 workstation and servers are not networking. Nor is RAID.

- "Ensured the highest level of customer satisfaction". How? Demonstrate an example.

- "Performed daily cash management (Bank deposits)" Change performed to responsible. Handling money is a responsibility that shows you can be trusted. Express it as such. "Performed" merely states you did your daily job duties.

- Pick of the Litter Pet Stores. Now you're talking! This is the GOOD part of your resume. Make this bigger. Bring focus to this.

- I'd recommend adding a bullet point at the top to the effect of, "Acted as sole IT Support for all aspect of company business", or something similar. It seems to me as you were the "IT guy" there and the business owner depended on you for that. Explain that.

- "Setup a small business network". Change to "Set up"

- "“browsing the internet". You need an ending quote. Maybe change to something like: "Authored and instituted company Internet Security policy thereby reducing security risks and significantly improving employee productivity".

"Performed many repairs remotely from home using remote desktop software". Sounds weird to me. I personally like, "Provided 24/7 remote IT support". If you've got an example where you used this to fix something and save the company money, describe it.

- "Currently designing a website...". Using what? If it's nice and the owner is cool with it, can you link to it? Did you have to configure the web server too?

- "I installed three switches, a Cisco firewall..." I'd probably put this under the specific job. What model Cisco equipment? Did you company get any bids from an outside company? If so, you saved your company THAT MUCH money. Explain it.

- "Countless hours in the lab". Count em. And what were you doing? "Dedicated over 300 hours in the past four semesters working in the University of Louisiana Networking Lab configuring servers and networking equipment in preparation for the Cisco CCNA certification exam".

- You hang out on Hardforum right? "Active participant in several internet based IT hardware and software support communities". Hopefully you haven't written anything bad.

- You play with computers at home right? "Head IT Support Manager for the Brantley household. Custom built four household PCs. Configured and maintained networking hardware." Cheesy but shows value, may get a laugh, and opens a discussion point where you can explain all the neat stuff you do at home in your spare time.

One thing you need to understand is that you're applying for an entry level job. Wherever you get your start, they most likely will expect you to have the basics and nothing more. They're looking for someone who has a little bit of experience, someone that can learn (and wants to), and someone they can get along with personally. Anything above and beyond that is good. But don't think you have to be super experienced.
Click to expand...

And I thought I bullshit.
 
roaf85 said:
And I thought I bullshit.
Click to expand...

Wat? I recommend rewriting things to accentuate strengths and substantiate claims and you call me a bullshitter? And in your last post you recommend he creates a fake corporation to falsely claim CEO/Owner?
 
Madnes5 said:
Wat? I recommend rewriting things to accentuate strengths and substantiate claims and you call me a bullshitter? And in your last post you recommend he creates a fake corporation to falsely claim CEO/Owner?
Click to expand...

Seriously it would take a dumb HR person to realize that "Tom's Computer Services" was not self-owned. Especially if you put owner. You never have to own a corporation in order to do business. People all the time list personal businesses on resumes.

Do you really think an HR person is tracking down revenue statements etc? Personally I would stick with self-employed, but I was just giving suggestions

And the bullshit part was meant to be a joke. Sorry you took it the wrong way, but in all honesty "Head IT Support Manager for the Brantley household."?
 
jmroberts70 said:
Ok, first of all, get it down on one page. Get rid of the objective. Read through this thread (sorry, I know it's a long one). Convert your resume to what's called a "hybrid resume" format.

In short, don't make me read through your life history just to find out if you can manage an Exchange server. Resume readers don't care to know your "story" --they have a specific set of questions they need answers and your resume should get them those answers as quickly as possible...

- The first thing a resume reader is looking for is the general level of experience you're coming from. Usually this breaks into a few categories:

1. Entry Level
2. Non-manager / Mid-level
3. Expert / Supervisory

Your summary statement at the beginning of the resume should get that information out there right away. If someone's looking for an entry-level tech and they see "10 years experience..." they know not to read any further. Likewise, if you're the guy they're looking for, they'll know right away if you're in their classification of experience they're seeking.

Next, they need to find out if you have specific skills within the trade. Don't make the reader sift through your detailed work history just to find out if you can support Mac's or manage a T1 connection. That's where having a clearly identified skills section helps. Sort out your skills into major categories and then spell out your skills in measurable ways (usually years of experience but not always).

After that, your work history can be a single line for each job --although after a well-written skills section, it will be rarely read with too much attention. Just list your position, title, location, and dates of employment. There's a bunch of examples and discussion in this thread that will help you out as well. Good luck and be sure to share your resume as it develops here!!
Click to expand...

Good news here. A company found my résumé (a Gawd-awful text-only version) online and contacted me so now I actually have a job! Very best of luck to the rest of y'all out there, and something will come through eventually.

jmroberts70, thanks for the words. You've obviously put a lot of effort into helping folks here and, hey, nice work.
 
Hi everyone. I'm a sophomore in college, and I'm applying for an IT help desk position here at the university. This is my first time using a resume. I had to cut myself a little short trying to fit it on one page though.

https://docs.google.com/Doc?docid=0AXsET9fkQ2RoZGRubWt2cXhfN2c1MjNqd2Qy&hl=en

Just for the record, Google Docs messed up my formatting. The original Word document looks much nicer than it does on Google Docs.

Thanks.
 
udlooz said:
anyone have suggestions for mine?

https://docs.google.com/fileview?id=0ByAdQQ9fGb0ENzc5NTgwMTAtZjhkZC00ODhlLThlZWMtNDBhYzA5ZGY1NDJj&hl=en
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1. You have 5 years at your most recent job but I barely see any details about what projects you've worked on.

2. I see that your strength is with Voice, but again I see no proof on the paper that your strengths go beyond certification level experience. You need this :)

3. You have some solid certifications, but they NEED to be backed up by details within your job history. Again, see #1,2

4. Remove the bullets from your profile, make it a clear and concise sentence.

5. I like the overall format, but dont be affraid or fall into the notion that a multi-page resume is bad. I have almost a 3 page resume and I get ATLEAST 1 call everyday for job opportunities.
 
thanks for the advice, my problem is, being a vendor, that I have done so many projects and installations that it is hard to choose which ones to put down. Plus there are various NDA's with customers in the scope of work so I am not too comfortable putting company names down.

Maybe I should generalize more like:
Cisco CallManager 4 Deployments; Centralized call-processing with multiple site deployment using multiple PSTN Gateways and H.323 Gatekeeper
Cisco CallManager 6 Deployments; Centralized and Distributed call-processing etc.....
Cisco Unified Wireless Deployments Using 2100 and 4400 Series Wireless LAN Controllers and 1100, 1200, 1300 series Access Points in WPA-PSK and WPA-Enterprise with PEAP authentication
etc.....

would that help?

also, you are seeing recruiters and HR actually reading multi-page resumes? this would be a big help as I have deleted work experience and made the page margins tiny just to fit my certifications.
 
I'll be honest I've been searching for a job for about 3 years, so my advice will either be great (experience laden) or totally incorrect (since I couldn't find work). I've always had 2 pages, even with my light experience. After formatting my resume the way I have it now, I've gotten 1-2 calls a week, where before I was getting none. Though, I did reformat it around the 1st of the year (budgets are always more lax :) ) Seriously from what I've experienced in the hundreds (maybe thousands?) of jobs I've applied to, 2 pages is 100% ok, 3 should be too.

4 and 5 page resumes are best saved for when you get to see someone face to face. Give them something nice to look at, fill them in and save yourself answering a lot of questions during the interview, and keep the focus off yourself if you're nervous :).


I'd be happy to share my resume with people on here, just PM me I'll send it your way.

edit: i should say i did just land a job a week ago....
 
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Looking for any feedback/recommendation to a recent grad's resume.

Formatting got destroyed, but the contents are there. Style is fairly plain, but I may decide to change it at a later time. Just focusing on content and delivery for now. Also looking at fitting it in 1 page for the time being.

Have technician and networking experience. I will pursue networking across the board; design, security, and VoIP. CCNA will be completed in a month or two. And I will continue to branch towards CCNP and the VoIP and Security certification routes.

https://docs.google.com/Doc?docid=0AQyngqvQ6ua_ZGhoOHRrcGZfMGN6NHNiaHQ1&hl=en

Also if anyone feels like recommending any other skills/focus that may go in handy along side these things throughout my career as a networking professional I'd be delighted to hear them.

~J
 
Baraloo said:
Looking for any feedback/recommendation to a recent grad's resume.

Formatting got destroyed, but the contents are there. Style is fairly plain, but I may decide to change it at a later time. Just focusing on content and delivery for now. Also looking at fitting it in 1 page for the time being.

Have technician and networking experience. I will pursue networking across the board; design, security, and VoIP. CCNA will be completed in a month or two. And I will continue to branch towards CCNP and the VoIP and Security certification routes.

https://docs.google.com/Doc?docid=0AQyngqvQ6ua_ZGhoOHRrcGZfMGN6NHNiaHQ1&hl=en

Also if anyone feels like recommending any other skills/focus that may go in handy along side these things throughout my career as a networking professional I'd be delighted to hear them.

~J
Click to expand...

I'd not worry too much about the formatting --just the content as you said. Frankly, the best thing you can do is plow through this entire thread as much of what has been said here applies to your resume.
 
mcsecdef said:
Greetings and thank you in advance for any insight...
Click to expand...

My advice would be to plow through this thread from the start (or at least the last year or so of comments since we've had to repeat the same advice many times here). You are most certainly a good candidate for a "combination" (or "hybrid") resume format as is talked about most often here. Give us a good first draft and we'll let you know where to go from there.

Good luck!
 
mcsecdef said:
Greetings and thank you in advance for any insight.

I am going back to school to pursue a career in Networking and Network Security. I'm going to Davenport University now. I feel that I have solid professional experience that I can deliver to an employer while I gain more technical aspects. My path to an IT career may be through their sales divison then move to engineering.

I only got into banking because thats what everybody else in my family does and retail was a hard career with family.

I will have my A+ done this year and hope for CCNA later this year.

My info is as follows...

Gateway Country Stores - Store Manager 1998 to 2002
• Satellite store management, 7 Locations
• Service Center and Technician Management
• Technology Instructor for sessions of 20 or more people
• Sales Coaching and Development
• Business to Business Sales
• Value Added Reseller contact management.

Microcenter Ultimate Computer Store 2002 - 2003
• New Store Opening Project Manager
• Sales and Merchandise Manager

Circuit City Stores 2003-2004
• Technology Sales Manager
• Promoted to Operations and Inventory Manager
• New Store Grand Opening Project Manager

Charter One Bank 2004-2007
• Physical Cash management in excess of $500,000.
• Operations Management
• Sales Producer
• Equity Lending

JP Morgan Chase & Co. 2007-2009
• FINRA Licenses 6 & 63
• Michigan Life Insurance Sales License
• Financial Planning
• Equity Lending

Huntington Bank 2009- Present
• Outbound Marketing
• Financial Planning
• FINRA Licenses 6 & 63
• Michigan Life Insurance Sales License
• Equity Lending
• Relationship Building
Click to expand...

Your experience is solid. Personally if I were you I would skip the A+ (joke) and the CCNA for now and go straight for a AA at least and worry about the certs later. If you picked up a 4 year degree you would look solid for about 90 percent of the jobs out there.
 
Hey guys finally have something to post here.

I'm trying to basically just get in ANYWHERE at this point, i'm just looking for pointers on what I should be applying for and where. Currently i've been applying at local pc wholesale places and altex and the like for technician (break/fix) positions and helpdesk ads on craigslist. Are there other places i should be looking? I'm desperate at this point and will take almost anything. Should I just go to every pc store in town with my resume?

I don't currently have any certs but I will work on my A+ and Network+ then head on to microsoft after I get on my feet. I'm just not doing well financially at this point and I could use and help I can get.


I SERIOUSLY Appreciate anything you guys have to say. Like I said I NEED work and will take almost anything I can always work for something better when i'm financially stable, and THEN I can start considering things like school and certifications.




http://docs.google.com/Doc?docid=0ASen-oL-kdynZGRna3NrOWpfMWc2NHM3Y2dy&hl=en



Thanks guys
 
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sxesynesthesia said:
is this thread dead now? :(
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No, I just don't have the time I used to to look at these guys as quickly as I used to. It's far from a dead thread though. Frankly, reading through it from the beginning is a fantastic idea for someone that wants to learn about resumes... Especially your resume. I've addressed most of all your resume issues many times before.
 
Hello everyone. I am a college student currently 1.5 years away from my Bachelor's in Data Communications. I am hoping to get a job as a Network Engineer sometime in the future.

I would like to get some sort of an IT job while I'm still in college because I have absolutely NO JOB EXPERIENCE to put on my resume once I graduate. The problem is I'm 28 years old, yet I never really had a "JOB". Sure, I worked a little in a video store, I helped around in a medical office and got paid for that.. Then I worked for a while in my college as a "workstudy", which I am still doing atm, but I never really had a computer job, at least not in an office setting. I fixed plenty of computers from home, I even went to some addresses to fix computers for various people "on site". But I cant really put this on the resume because I don't see myself calling these people and asking them for recommendations or anything like that. (not to mention basic computer troubleshooting has nothing to do with what Network engineers do)

I am willing to work for free as long as I can get some experience for my resume, but I live in NYC, a cutthroat city, where most of the time people wont deal with an IT guy with less than 5 years experience and a Master's degree. What can I do in my situation? How do I write my resume, so that my lack of computer work experience doesn't jump into employer's eyes every time making him want to toss my resume in the garbage bin?

I tried writing a resume from templates, and various examples online, but when I write resumes like this, people at employment agencies just laugh at me, or give me a "pity" smile at best.
 
jmroberts70 said:
No, I just don't have the time I used to to look at these guys as quickly as I used to. It's far from a dead thread though. Frankly, reading through it from the beginning is a fantastic idea for someone that wants to learn about resumes... Especially your resume. I've addressed most of all your resume issues many times before.
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Like I said I don't have much to work with and i'm at the point where I have to do whatever I need to for work. Anything you have to say id appreciate
 
crono15 said:
Here is the link to my resume: http://docs.google.com/View?id=ddmxgwj5_29dt3nkzxp.
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McDeth said:
http://docs.google.com/Doc?docid=0AXc4q8WTjr7hZDMycTlmMl84Y3cybmpmZno&hl=en
Click to expand...

sxesynesthesia said:
http://docs.google.com/Doc?docid=0ASen-oL-kdynZGRna3NrOWpfMWc2NHM3Y2dy&hl=en
Click to expand...

To address all 3 of your resumes... Please take the time and read through this thread. I know it's a lot to swallow but until I retire or win the lottery, I'm not going to have time to write all of the general information down in a more clear format than what's been said on this thread at least a half-dozen times. For example, pretty much all the issues your resumes have has been addressed as recently as last November (and on and on going back to 2004 when this thread started). I know it's a pain and there's really now way to do a "search" to get the answers you need other than doing the work. Trust me, writing a good resume is a lot more difficult than many make it out to be. Probably the most time you will ever spend writing a 1-page paper. If you just don't have the time, here's my most recent post that addresses most of these issues:

http://hardforum.com/showpost.php?p=1034866085&postcount=836

I'd also mention losing the "Objective" statement and replacing it with a "Summary" statement (I've mentioned that many times here)... Maybe a YouTube video might be a better way to explain all this stuff... I bet I could get it all out in less than 10 min... We'll see!

Good luck people and please be sure to post what you find and come up with here so others can benefit from your effort!
 
crono15 said:
I would like to have your feedback for my resume. I am currently employed but I am looking for an IT or network & systems administration job in DC area so I can move in with my fiancé.
Click to expand...

Apologies for the brevity and bluntness.

-- As jmroberts70 recommends, reread his posts and follow his advice. It's very good, sound advice that usually would cost several hundred dollars.

-- Get rid of the objective.

-- Your summary needs improvement. Everyone is a "team worker" and a "fast-learner". What separates you from everyone else? What unique skills do you have?

-- Point at specific examples of experience. You've got wireshark experience? Sweet, what did you do with it? It looks like you've done shell scripting. What did you code and why?
 
Been a while since anyone posted in this thread. Time for a small revival.

Hello, I am a recent grad with a double major in IT and International Business Administration and I am looking for an IT or business administrative position in the Seattle or Washington state area. I have experience with help desk support, some server administration, setup, and maintenance; a few programming languages, and some Linux.

In the business side, I am skilled with commissioned sales, communication (both technical and non-technical), polyglot, and account management. I am an extremely dedicated and hardworking individual devoted to always exceed my potential if given the opportunity to demonstrate it.

The reason why I would rather stay in WA (Seattle, hopefully) is because I want to attend the University of Washington for my MBA. The city/area has been in my bucket list for a while, another personal issue.

I know the statement about positions is vague but currently, I cannot be picky about my options. I am very trainable, eager to learn, and wish to start in something in IT, even help desk (as I've done that before). After I establish myself within a few days of living there, I would study up for my CCNA and other certs exam in order to take the test. I hate being stagnant with my skills and position, I am always looking to improve and sharpen them.

Regarding the business administration, I was hoping for something related to account management or project management. I have some experience with both and found them to very engaging.

If my talents interest anyone, or you think would interest someone that you know, please send me a PM and I would be more than happy to reply with my resume and other means of contact.
 
Well, Clockworks, I'm not sure this thread is for posting your availability but I think people have done it in the past. Still, I'm sure you're pounding the web's watering holes for work in your area. As you managed to show, there is a bit of variety / diversity in your background (as is my own situation). This is where being able to quickly revise your resume to highlight the experience you're prospective employer is looking for helps. In my case, I have a background in CAD, PC support, and aviation. So I actually have a collection of different resumes that I keep ready to shoot out when called for. I have a different summary statement and order of skills so that the skill section they're looking for is at the top of the list.

Good luck and keep us all posted here!
 
I'm in the process of updating my resume. Here is my old one. I would love to have any input you might have.

Thanks!

Matthew Burks
SKILLS SUMMARY
More than 9 years of experience in information technology. Strong background in user training and support documentation. Experience in major network technology, operating hardware and software.

EXPERIENCE
United Regional Medical Center, Manchester
6/03-present
Director of Information Technology, Network Administrator, PBX Administrator
Converted existing peer-to-peer network into Windows 2003 Active Directory domain. Implemented all foundation services for Active Directory. (DNS, DHCP, Group Policies, etc) Redesigned physical layout of network. Led the company in the change over of Information systems. Established Policies and Procedures for the IT Department. Installed and administered Exchange 2003 messaging infrastructure. Administered all aspects of telephone system functions.

River Park Hospital, McMinnville
3/01-6/03
Help Desk Technician
Provided help desk support for 200+ users. Assisted in implementation of Cisco Aironet based WLAN. Administered Anti-Virus system for entire network. Maintained help desk documentation to help build company specific knowledge base.

Warren County Board of Education, McMinnville
Technology Specialist
4/00-3/01 Worked on a team of 4 technicians maintaining 1500+ computers and eleven local area network. Provided support for Windows and Mac based computers. Maintained all LAN infrastructure equipment (switches, wiring, etc)
VisionX Information Systems, McMinnville PC Repair Technician, Customer Service
6/97-4/00 Assisted customers with computer purchases. Repaired Windows based PCs. Built custom PCs to meet the specifications of customers.

SYSTEMS PROFICIENCY

Hardware
Dell OptiPlex, Dell PowerEdge 2500/2600, HP/Compaq Thin Clients, IBM eServer xSeries, Quantum SuperLoader3, Watchguard Firebox 700/SOHO, Vodavi XTS & Nortel Phone Systems

Operating Systems Windows 95/98/XP/2003, Mac OS 7/8/9/X PC/Server Software Microsoft Office 97/200/XP/2003/2007, OpenOffice, Backup Exec, Panda Anti-Virus, Microsoft Exchange 2003 Technologies
DNS, DHCP, TCP/IP, 802.11a/b/g, WPA, RADIUS, LAN, WAN, Microsoft Terminal Services/RDP, Microsoft Internet Information Server, Active Directory, Firewalls, VPN

TRAINING & CERTIFICATION
Comptia A+ Certification Microsoft Certified Professional Comptia Server+ Certification Comptia Network+ Certification Microsoft Training Managing and Maintaining a Microsoft Windows Server 2003 Enviroment Microsoft Training Implementing, Managing and Maintaining a Microsoft Windows Server 2003 Network Infrastructure: Network Services Microsoft Training Implementing and Managing Microsoft Exchange Server 2003
 
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