Google Pixel 3

T4rd

Fully [H]
Joined
Apr 8, 2009
Messages
17,829
Well, I just got back from the Google recommended uBreakiFix store near me. They kept my Pixel 3 for the better part of 6 hours and couldn't figure out how to fix it. They replaced the camera module and that didn't fix the problem. They believe it has something to do with motherboard and suggested I contact Google again and press them for a replacement device even though it is out of warranty.

Total cost to me for a breakdown of my device and to determine there are no hardware issues: $0.00

Since then, I took the device home and flashed the OG firmware from Sept. 2018 on it (Android 9) and it didn't make a difference. Same camera problems.

Contacted Google...they pretty much told me I'm SOL unless I want to send it in for diagnostics at which point they would advise me what the cost would be. Since uBreakiFix told me it's a likely motherboard issue, I'm not going to do that. I ended up just trading it in toward a Pixel 3a. Obviously a downgrade, but at least I'll get a working camera and a full year of warranty now.
Unless you rely on wireless charging or water resistance, I doubt you'll miss much, even in performance, going to the 3a. Plus you gain a headphone jack if you care about that too. My son'd 3a XL has been great so far at least.
 

DaRuSsIaMaN

[H]ard|Gawd
Joined
Apr 22, 2007
Messages
1,203
Good to know I wasn't the only one with the USB c cable issues. I can spend 5 mins trying to stay connected. Just blowing on it would loose charging lol. I am going to be getting a new phone soon since the screen decided to crack randomly. Do other phones have this issue with USB c? My only experience with USB phones has only been Google's.
Hey guys, I found this thread because I searched the forum for something related to USB-C port problems. I've never owned a Google phone, but since it looks like a few people are asking this question about other phones, I'll chime in. I have a Sony XZ1 Compact, and I've had it for like 2 years now, I think. Maybe 3? I can report that I sort of have this problem. The original USB-C cable that came with the phone--it even has the Sony logo on it--still works pretty well after all this time. It's still snug to the point where I can pull on the cable, and the phone just slides on my desk without breaking the connection. However, third-party cables that I've bought seem to have gotten noticeably more loose. Right now I can still get it to work but it disconnects quite easily, like just nudging the cable can be enough. But I don't have a clear memory of how it was when I first got the third-party cable, but I think it was more snug in the beginning.

So I'm not sure if 1.) it's the cable that somehow got worn down, or 2.) if the the port within the phone got worn down. Because I suppose it's possible that the Sony cable that I have was super snug in the beginning and now it's just snug but not as firm, whereas the third-party cable(s) were snug initially but are now loose. OR it could be that the third-party cables became more loose whereas the Sony one has remained the same. I don't remember the specifics well enough to say which one of those cases is the right one. But I actually suspect that it's case #2. I'm guessing that my Sony cable was even more firmly wedged in the port when the phone was new.

In any case, does anyone have any recommendation for a third-party USB-C cable that fits in the port very firmly? The last one I bought from Anker was basically unusable, even worse than the previous one I have, and I didn't bother returning it.
 

vegeta535

Supreme [H]ardness
Joined
Jul 19, 2013
Messages
4,508
Hey guys, I found this thread because I searched the forum for something related to USB-C port problems. I've never owned a Google phone, but since it looks like a few people are asking this question about other phones, I'll chime in. I have a Sony XZ1 Compact, and I've had it for like 2 years now, I think. Maybe 3? I can report that I sort of have this problem. The original USB-C cable that came with the phone--it even has the Sony logo on it--still works pretty well after all this time. It's still snug to the point where I can pull on the cable, and the phone just slides on my desk without breaking the connection. However, third-party cables that I've bought seem to have gotten noticeably more loose. Right now I can still get it to work but it disconnects quite easily, like just nudging the cable can be enough. But I don't have a clear memory of how it was when I first got the third-party cable, but I think it was more snug in the beginning.

So I'm not sure if 1.) it's the cable that somehow got worn down, or 2.) if the the port within the phone got worn down. Because I suppose it's possible that the Sony cable that I have was super snug in the beginning and now it's just snug but not as firm, whereas the third-party cable(s) were snug initially but are now loose. OR it could be that the third-party cables became more loose whereas the Sony one has remained the same. I don't remember the specifics well enough to say which one of those cases is the right one. But I actually suspect that it's case #2. I'm guessing that my Sony cable was even more firmly wedged in the port when the phone was new.

In any case, does anyone have any recommendation for a third-party USB-C cable that fits in the port very firmly? The last one I bought from Anker was basically unusable, even worse than the previous one I have, and I didn't bother returning it.
I tried several from Amazon and they all had the same issue. I just got a new phone after a while. My pixel 2 replacement that I got under warranty also started having the issues a month after I got it. I had a pixel 3a xl for over 6 months and haven't had any issues yet.
 
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