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Dell U2713HM

I got my monitor, but the DVI-D dual link cable that came with it wasn't long enough for me, so I ordered one from Blue Jeans Cable. It's ridiculously thick, at least twice as thick as the 6 foot Dell cable and with poor flexibility. I hate it, but reviews on Monoprice state that their DVI-D dual link cables are also too thick. Does anyone know of a nice, flexible DVI-D dual link brand that's close to 10 feet?

Anyway, I just got it hooked up and it's beautiful! How do you guys check for dead pixels, cross-hatching, clouding, etc.?

Thanks in advance for the help!
 
azalex86 said:
Just called US Dell Small Business, and told them their Australian site had a 30% coupon. Advised the lady on the phone where to find it (u2371hm in Google will return the AU site at the top) and she obtained mgr approval within a few seconds.

If people are having issues --

Call Small Business order line instead of Personal/Home Office -- I used my name as DBA since it's for freelance graphic design things. You don't need a registered business to go through them.

If the first person you get can't honor it, try calling back.
Click to expand...

Ok I called them. The rep said he needs an approval from a manager and created a profile, so he is gonna call me later. I am getting impatient over this. Maybe should call again?

UPDATE: Called again and got it for $599 + tax. I guess not bad.
 
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hmz said:
Ok I called them. The rep said he needs an approval from a manager and created a profile, so he is gonna call me later. I am getting impatient over this. Maybe should call again?
Click to expand...

just keep calling, you'll get a discount eventually.

EDIT: haha, there you go. that's what i ended up with as well.
 
Just received the monitor and am very impressed --

0 backlight bleed issues (just typical IPS glow, no sign of yellow ugliness) and a single lifeless green pixel in the corner which im going to try to get out of there.

Mfr date was November 2012
 
azalex86 said:
Just received the monitor and am very impressed --

0 backlight bleed issues (just typical IPS glow, no sign of yellow ugliness) and a single lifeless green pixel in the corner which im going to try to get out of there.

Mfr date was November 2012
Click to expand...

I thought I had a perfect monitor until I went to this website:

http://www.doihaveadeadpixel.com/

No dead or stuck pixels in all the colors except for red, where I noticed 2 dark specks at the top. I see the yellow in the bottom left corner of the screen with the black background, but I'm wondering if they all have this. I wouldn't notice something like this under any other circumstances. With the lights on in the room, it's barely noticeable. Try it in the dark and let me know what you see.
 
azalex86 said:
Just received the monitor and am very impressed --

0 backlight bleed issues (just typical IPS glow, no sign of yellow ugliness) and a single lifeless green pixel in the corner which im going to try to get out of there.

Mfr date was November 2012
Click to expand...

Do you have image retention issues in your display? (See my previous comments in this thread on how to reproduce it.)

What is the revision number on the box? It must be something like "A00".
 
JPowers said:
I thought I had a perfect monitor until I went to this website:

http://www.doihaveadeadpixel.com/

No dead or stuck pixels in all the colors except for red, where I noticed 2 dark specks at the top. I see the yellow in the bottom left corner of the screen with the black background, but I'm wondering if they all have this. I wouldn't notice something like this under any other circumstances. With the lights on in the room, it's barely noticeable. Try it in the dark and let me know what you see.
Click to expand...

Thanks for the link -- was using Photoshop full screen, but this is a lot more efficient.

Went over the screen thoroughly in each color and found 3 additional --

1 green pixel lower left corner noticeable on black
1 red about 4 in from green, noticeable on white
2 darker speck at top right corner, noticeable on white and green

Ran JScreenFix, and the two darker specks at the top right corner are now completely gone. Going to try to rub out the red and green. I'll be happy with the red gone as it's the only slightly obtrusive.
 
azalex86 said:
Thanks for the link -- was using Photoshop full screen, but this is a lot more efficient.

Went over the screen thoroughly in each color and found 3 additional --

1 green pixel lower left corner noticeable on black
1 red about 4 in from green, noticeable on white
2 darker speck at top right corner, noticeable on white and green

Ran JScreenFix, and the two darker specks at the top right corner are now completely gone. Going to try to rub out the red and green. I'll be happy with the red gone as it's the only slightly obtrusive.
Click to expand...

If that doesn't work out for you, you're covered under warranty. I'm going to look up JScreenFix, thanks for telling me about it. What about the yellow in the bottom left in the dark?
 
JPowers said:
If that doesn't work out for you, you're covered under warranty. I'm going to look up JScreenFix, thanks for telling me about it. What about the yellow in the bottom left in the dark?
Click to expand...

If I look at the monitor dead center in the dark, I see the slightest faint yellow glow emanating from the lower corner. No where near the pictures that some people have posted (even at 100 brightness)

I did just test image retention for 25m on a white website w/ black text (massively.com) without scrolling.
0 issues with retention and 0 issues with cross-hatching. My brightness is set to 40.

The Rev of the monitor is still 00.

With the small problem of that pesky red pixel, incredibly minimal yellow bleed, and no retention issues, I'm going to stick with this monitor for a week.

If the pixel gets in the way of my work and I can't seem to nudge it out, then I'll try for a replacement ... definitely not on the top of my list of things to do, as I think I got pretty dang lucky on this one.
 
azalex86 said:
I did just test image retention for 25m on a white website w/ black text (massively.com) without scrolling.
0 issues with retention and 0 issues with cross-hatching. My brightness is set to 40.

The Rev of the monitor is still 00.
Click to expand...

Thank you for testing it and reporting the result. Maybe the November batch is better then. Just to confirm, did you test the retention with a gray background (#404040)?

1. Open a Firefox window with white background and a little bit of black text. Make it cover half the screen. Leave it on for about 30 minutes.

2. Switch to gray background (it's easy to do this if you can change your wallpaper to solid color (#404040).

3. Check if there is remnant of that white firefox window.
 
muks said:
Thank you for testing it and reporting the result. Maybe the November batch is better then. Just to confirm, did you test the retention with a gray background (#404040)?

1. Open a Firefox window with white background and a little bit of black text. Make it cover half the screen. Leave it on for about 30 minutes.

2. Switch to gray background (it's easy to do this if you can change your wallpaper to solid color (#404040).

3. Check if there is remnant of that white firefox window.
Click to expand...

Set desktop to that exact color, left the window open with white background/black text, then checked it against the desktop after 25 minutes -- no ghosting/retention.

This has actually happened a few times on my iPad with the Safari address bar, but nothing on the monitor.
 
azalex86 said:
Set desktop to that exact color, left the window open with white background/black text, then checked it against the desktop after 25 minutes -- no ghosting/retention.

This has actually happened a few times on my iPad with the Safari address bar, but nothing on the monitor.
Click to expand...

Thank you for testing it. :)
 
azalex86 said:
If I look at the monitor dead center in the dark, I see the slightest faint yellow glow emanating from the lower corner. No where near the pictures that some people have posted (even at 100 brightness)

I did just test image retention for 25m on a white website w/ black text (massively.com) without scrolling.
0 issues with retention and 0 issues with cross-hatching. My brightness is set to 40.

The Rev of the monitor is still 00.

With the small problem of that pesky red pixel, incredibly minimal yellow bleed, and no retention issues, I'm going to stick with this monitor for a week.

If the pixel gets in the way of my work and I can't seem to nudge it out, then I'll try for a replacement ... definitely not on the top of my list of things to do, as I think I got pretty dang lucky on this one.
Click to expand...

I'll have to go back and read the entire thread. I haven't seen those pictures, and I haven't been able to see examples of crosshatching. Pictures make things seem much worse than the really are.

Here is another program recommended for unsticking pixels: http://udpix.free.fr/

Unlike JScreenFix, It includes all the screen colors to detect the stuck pixels. Also, you can pinpoint the exact location where the fluctuating pixels need to be placed, either 1x1, or 5x5. When I first ran the program, the little flashing pixel had me worried, because I thought there was something wrong with my monitor until I read this guide:

http://www.komku.org/2008/03/how-to-fix-stuck-pixel-using-udpixel-2.html#.UL2DDu9kjDc

What do I look for on massively.com? Where do I find the tests that you're referring to?
 
for those that ordered yesterday, what are your expected delivery dates? mine is supposed to be here by friday. :) i'll post my results when it arrives.
 
Didn't work well for me. LOL

" 9:25:26 AM Dell Rep Welcome to Dell Canada Chat! My name is Dell Rep and I will be your Dell.com Sales Chat Expert.
How can I help you today?

9:25:31 AM Dell Rep hello Me

9:25:34 AM Me Hi

9:26:21 AM Me I'm interested in the Dell U2713HM Monitor but the price here is much cheaper. Why? http://accessories.ap.dell.com/sna/...cs=audhs1&l=en&s=dhs&sku=210-40773&redirect=1

9:27:26 AM Dell Rep Great! Glad you chatted in today, I'd be happy to help you
9:27:56 AM Me I'm interested in the Dell U2713HM Monitor but the price here is much cheaper. Why? http://accessories.ap.dell.com/sna/...cs=audhs1&l=en&s=dhs&sku=210-40773&redirect=1

9:28:06 AM Dell Rep the system is listed as $$559.

9:28:21 AM Dell Rep its a $240 off today as part of the 12 day of deals

9:29:00 AM Dell Rep these prices will change everyday

9:29:10 AM Dell Rep so tomorrow this offer will not be there

9:30:35 AM Me Where is it listed at $559? Can you show me the link?

9:30:55 AM Dell Rep same link you gave me

9:31:12 AM Dell Rep Online Price $799 Cash Off $240 Discounted Price $559

9:31:43 AM Me Thats Dell Australia...I'm in Canada. Our dollar is worth more so can I get it for that price here?

9:32:30 AM Dell Rep sorry please dont compare prices. every country will have different prices

9:33:07 AM Me I have to compare prices...thats the nature of shopping. It would be silly not too....LOL

9:33:44 AM Dell Rep :) I understand

9:34:46 AM Me Others have been able to have this price matched so I was hoping to be able to as well. Here's an example: http://hardforum.com/showpost.php?p=1039364529&postcount=490

9:35:49 AM Dell Rep I am afraid we cannot comment on others, however if you re interested I can offer you a discount of $40.00 on the Canada price
DELL
Dell UltraSharp U2713HM 27-inch Widescreen Flat Panel Monitor with LED - $699.99

9:37:06 AM Me The price is already listed on the Canadian site for $699

9:37:43 AM Dell Rep yes and i can offer $40.00 off from that price

9:38:58 AM Me Nah. I'm interested in the $559 price. Should I simply speak to my Dell rep? I was hoping to get it through you though....

9:41:07 AM Dell Rep If you get a better discount than $40.00 from anywhere please go ahead and place the order. if you dont get
I can be reached at - ill place the order. I am senior most rep here. Please goahead and do the research and let me know if you want to place the order

9:41:12 AM Dell Rep It was a pleasure chatting with you. Anything else part from this, I can assist you with?

9:43:08 AM Me Nope. I will speak to my Dell business rep...I'll get it for the $559 deal...."
 
Last edited:
theonlybabyface said:
Didn't work well for me. LOL

" 9:25:26 AM Dell Rep Welcome to Dell Canada Chat! My name is Dell Rep and I will be your Dell.com Sales Chat Expert.
How can I help you today?

9:25:31 AM Dell Rep hello Me

9:25:34 AM Me Hi

9:26:21 AM Me I'm interested in the Dell U2713HM Monitor but the price here is much cheaper. Why? http://accessories.ap.dell.com/sna/...cs=audhs1&l=en&s=dhs&sku=210-40773&redirect=1

9:27:26 AM Dell Rep Great! Glad you chatted in today, I'd be happy to help you
9:27:56 AM Me I'm interested in the Dell U2713HM Monitor but the price here is much cheaper. Why? http://accessories.ap.dell.com/sna/...cs=audhs1&l=en&s=dhs&sku=210-40773&redirect=1

9:28:06 AM Dell Rep the system is listed as $$559.

9:28:21 AM Dell Rep its a $240 off today as part of the 12 day of deals

9:29:00 AM Dell Rep these prices will change everyday

9:29:10 AM Dell Rep so tomorrow this offer will not be there

9:30:35 AM Me Where is it listed at $559? Can you show me the link?

9:30:55 AM Dell Rep same link you gave me

9:31:12 AM Dell Rep Online Price $799 Cash Off $240 Discounted Price $559

9:31:43 AM Me Thats Dell Australia...I'm in Canada. Our dollar is worth more so can I get it for that price here?

9:32:30 AM Dell Rep sorry please dont compare prices. every country will have different prices

9:33:07 AM Me I have to compare prices...thats the nature of shopping. It would be silly not too....LOL

9:33:44 AM Dell Rep :) I understand

9:34:46 AM Me Others have been able to have this price matched so I was hoping to be able to as well. Here's an example: http://hardforum.com/showpost.php?p=1039364529&postcount=490

9:35:49 AM Dell Rep I am afraid we cannot comment on others, however if you re interested I can offer you a discount of $40.00 on the Canada price
DELL
Dell UltraSharp U2713HM 27-inch Widescreen Flat Panel Monitor with LED - $699.99

9:37:06 AM Me The price is already listed on the Canadian site for $699

9:37:43 AM Dell Rep yes and i can offer $40.00 off from that price

9:38:58 AM Me Nah. I'm interested in the $559 price. Should I simply speak to my Dell rep? I was hoping to get it through you though....

9:41:07 AM Dell Rep If you get a better discount than $40.00 from anywhere please go ahead and place the order. if you dont get
I can be reached at Rahul_Ravindran@Dell.com or via phone at 1-800-847-4096 ext. 4162690- contact me directly - ill place the order. I am senior most rep here. Please goahead and do the research and let me know if you want to place the order

9:41:12 AM Dell Rep It was a pleasure chatting with you. Anything else part from this, I can assist you with?

9:43:08 AM Me Nope. I will speak to my Dell business rep...I'll get it for the $559 deal...."
Click to expand...

I've tried chat many times and it doesn't work. Not the same class people. You must call Dell Business. It will work, keep trying.
 
burningrave101 said:
Worked for me :D.
Click to expand...

Nice! You did it today or before?

Has anyone had the problem after installing the driver and software off of the disc where the monitor switches back and forth between standard and multimedia mode?

Try this..click on the taskbar and it switches to standard, you should see the red text in the top left of the screen saying "standard." Now click anywhere in the center of the screen and it will switch back to "multimedia." Strange and annoying!
 
hmz said:
I've tried chat many times and it doesn't work. Not the same class people. You must call Dell Business. It will work, keep trying.
Click to expand...

x2.

Online reps would not budge on price. Call Small Business sales.
 
Tried calling and the best I can get it for is $649. Hmmm...Maybe I'll try calling in again. LOL
 
Last edited:
burningrave101 said:
Ordered last night when I got the $559 price match but called back today and cancelled and re-ordered so I could use the $75 GC offer. With the GC it makes the monitor only $484 + tax.
Click to expand...

They deduct the $75 after tax, but it's still an incredible deal. My mistake was mentioning the difference in currency value between Australia and US. I wish I had known it was a 30% off sale, and I would've mentioned that instead.
 
obug said:
x2.

Online reps would not budge on price. Call Small Business sales.
Click to expand...

My guess is that they don't want it in writing so it can be posted on a forum, lol.

By the way, I figured out why my monitor was switching back and forth between multimedia and standard mode. There's an "automatic" setting in the display manager. I just had to switch it back to "manual."
 
burningrave101 said:
Ordered last night when I got the $559 price match but called back today and cancelled and re-ordered so I could use the $75 GC offer. With the GC it makes the monitor only $484 + tax.
Click to expand...

wait, whaaat? that's crazy. i may try this, but mine has probably shipped by now..
 
I'm thinking about going with the ASUS VG278HE.

I game more than I do anything with graphics.
 
The $500 limit is on the gift card purchase, not the amount of gift cards that can be applied to a purchase.

Ended up paying $500 for the GC and a little over $40 for the difference ($599+tax).
 
Last edited:
I just bought a U2412m from Amazon for $280
-You guys think upgrading to the U2713hm for nearly double the price is worth it?
-Not looking forward to upgrading my 5870 1gb if I do get it though.
 
akwizeguy said:
I just bought a U2412m from Amazon for $280
-You guys think upgrading to the U2713hm for nearly double the price is worth it?
-Not looking forward to upgrading my 5870 1gb if I do get it though.
Click to expand...

Depends if "size" matters to you. And you are upgrading from?
 
well before my recent purchase of the U2412m from amazon, I was just rocking an old 22" 16:10 Dell monitor.
-only reason for this upgrade bug, had a chance to work with a 27inch iMac at school....made the 24inch look small in comparison.
 
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