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Dell U2711

Hey guys, I just bought U2711 but I have that kind of issue as you can see on -> http://www.youtube.com/watch?v=dnuiggUGUZw
What should I do next? :rolleyes: Is this normal thing? What do you think?
SuperBoycott is me :)
Thank you

My DELL:
MODEL NO. U2711b
REV A00
Data of Mfg: March 2010 90-110
MADE IN CZECH REPUBLIC
S/N: CZ-0G606T-74263-03T-0HUL Z

BTTej, are you in the US? I've noticed your panel is made in Czech Republic, whereas most Dell panels are made in Mexico or China.
 
Finally got my two U2711's set up the other day...

img3021e.jpg


img3022p.jpg


img3023k.jpg


img3024or.jpg


img3025b.jpg
 
ZOMG!

Wow, jamiee, that setup is AMAZINGLY sexy. Seriously... makes me really want to save up all that cash for two monitors like that, haha.

The 3008WFP does have measurable input lag, but it hardly renders it "useless for gaming." (Sorry, I get so tired of seeing that from people who just look at numbers and haven't actually used the monitor) Check out the 3008WFP threads here and pay attention to people who actually own the monitor. Most of us aren't bothered at all by the input lag. As I have said numerous times, I also own a 3007WFP-HC which has no scaler and therefore next to no lag...when I switched to the 3008WFP I did not feel that my gaming experience was negatively affected, while the advantages of the 3008WFP are apparent.

Gaming at non-native resolutions is great. I played several games at 1920x1200 when I just had a single GTX 260 in order to give my frame rate a boost, and games still looked awesome (though ever-so-slightly less sharp and more jaggy, which is expected). I've also played OLD games (think the original Thief; 1024x768). Really, I can find very little to complain about with this monitor. Most of the people who knock it have never used one and are just recycling things they've read online; simple as that.

Hey man, thanks for the reply. From what I hear, there is no single consistent opinion on the input lag of the Dell 3008wfp. The reviews obviously say that there is. But then when I talk to people, it's split about half and half between people who are annoyed by it and by people that have no trouble with it. Hmm... the best way might just be to buy it and return it if I don't like it.

Still, though, the u2711 seems like a very tempting alternative. Not only can it be found $400 cheaper, but the colors are nicer from what I've read. And it uses newer technology.

Besides, I just found out that my last 15.6 inch laptop that had a 1920x1200 resolution had a pixel pitch of 0.173! :eek:

I never really had any problems using it, and sometimes almost preferred the pixel pitch of it the laptop compared to my parents' dell 2408 monitor. I'm thinking that the .233 pixel pitch of the u2711 wouldn't be that hard to get used to at all then. All personal preference I guess.

And damn, gotta say, I could almost get two u2711s for the price of one 3008wfp.

And jamiee's setup looks very fine indeed, very fine indeed... ;)

EDIT: btw, here is a link for people to compare pixel pitches. It surprised me to see I would actually be IMPROVING the pixel pitch with the u2711 compared to a 15.6" monitor at 1920x1200.

http://en.wikipedia.org/wiki/Dot_pitch
 
Loving that landscape + portrait setup. :D Portrait is sick for browsing, 1200 or 1440 horizontal lines is more than enough, and vertical can never be enough.
 
Hi,

Where did you bought the Humanscale M8 LCD arms? How much did it cost you?

Do you know if it comes in black as well or whether there are other high quality black LCD arms?

I bought the Humanscale M8 arms directly from my Humanscale dealer. Humanscale is a company that sells a variety of contract furnishings to architects and interior designers, such as task chairs, desks and accessories for workplace use. The M8 arm was just recently introduced and they sell to a lot of companies that use Apple computers and monitors, so their finishes try to match Apple's aesthetics. Because of this, they do not offer an all black finish. However, you really don't see the arms because they are always hidden behind your monitor. These arms are very expensive because of the aesthetics and heavy duty workplace use design that have a 10 year warranty. The only way I can afford them is that I am an architect and Humanscale offers an 85% discount to professionals like myself, which is a ridiculusly low price, probably below their cost of manufacture.:D

I think that they are the best monitor arm currently available, if it wern't for the price....
As a substitute, another all black arm you should consider is the Innovative 7000-800. Please note that most arms including both of these use pnumatic cylinders for movement which will degrade and eventually fail over time. Once this occurs, you need to replace the arm component containing the cylinder or the complete arm itself depending on the design.

Humanscale M8:
http://www.humanscale.com/products/category_detail.cfm?category=monitor_arms

Innovative 7000-800:
http://www.onsale.com/p/4412538?dpno=7404760&store=onsale&source=BWBCJ

http://www.lcdarms.com/products/LCD_Radial_Arms/7000.html
 
I bought the Humanscale M8 arms directly from my Humanscale dealer. Humanscale is a company that sells a variety of contract furnishings to architects and interior designers, such as task chairs, desks and accessories for workplace use. The M8 arm was just recently introduced and they sell to a lot of companies that use Apple computers and monitors, so their finishes try to match Apple's aesthetics. Because of this, they do not offer an all black finish. However, you really don't see the arms because they are always hidden behind your monitor. These arms are very expensive because of the aesthetics and heavy duty workplace use design that have a 10 year warranty. The only way I can afford them is that I am an architect and Humanscale offers an 85% discount to professionals like myself, which is a ridiculusly low price, probably below their cost of manufacture.:D

I think that they are the best monitor arm currently available, if it wern't for the price....
As a substitute, another all black arm you should consider is the Innovative 7000-800. Please note that most arms including both of these use pnumatic cylinders for movement which will degrade and eventually fail over time. Once this occurs, you need to replace the arm component containing the cylinder or the complete arm itself depending on the design.

Humanscale M8:
http://www.humanscale.com/products/category_detail.cfm?category=monitor_arms

Innovative 7000-800:
http://www.onsale.com/p/4412538?dpno=7404760&store=onsale&source=BWBCJ

http://www.lcdarms.com/products/LCD_Radial_Arms/7000.html

How much does the M8 normally cost?

How's the reputation for the Innovative 7000-800 LCD arm? It does seem expensive for an LCD arm, but I guess I gotta pay if I want something decent. Once I set the orientation of the arm, I probably wouldn't change it much if ever again. In that scenario, would it be safe to assume that the LCD arm will last 10-15 years?
 
How much does the M8 normally cost?

How's the reputation for the Innovative 7000-800 LCD arm? It does seem expensive for an LCD arm, but I guess I gotta pay if I want something decent. Once I set the orientation of the arm, I probably wouldn't change it much if ever again. In that scenario, would it be safe to assume that the LCD arm will last 10-15 years?

The M8 list price is $460, but I paid only $112 which included tax and shipping. Again , the M8 is out of the price range of most people. It is designed for use in the workplace where businesses can afford to buy them. This arm has a 10 year warranty, but it will eventually fail (sometime after 10 years) because it uses pnumatic gas cylinders which are of a higher quality than most others, but I got such a great deal, I didn't care of lifespan.

You will find that almost all arms that can carry large heavy monitors (24"-30") use pnumatic gas cylinders which leak over time and will eventually fail. I am guessing the lifespan in th 2-7 year range before either part or entire replacement is required.

I recommend you check warranty length and whether the company offer parts replacement and associated costs. Most of the manufacturer web sites offer internet live chats with sales reps.

The only exceptions of arms that use tension springs instead of gas cylinders is the Humanscale M2 arm and a company called Ergotron whose entire line uses tension springs. I am guessing that the mechanical springs will last 10++ years. The only issue with tension springs is that it is difficult to engineer them for larger, heavier monitors. They have one model for larger monitors called Ergotron MX Desk Mount LCD Arm, but it has very limited height and reach dimension adjustments. If you have a monitor in the 15"-22" size range, then there are much more choices. When you go into the 24"-30" size range, then almost all arms are pnumatic. Springs just cannot handle large heavy monitors.

Ergotron:
http://www.ergotron.com/Products/tabid/65/language/en-US/Default.aspx

Other Manufacturers:
http://www.ergodirect.com/default.php?cPath=593
 
The M8 list price is $460, but I paid only $112 which included tax and shipping. Again , the M8 is out of the price range of most people. It is designed for use in the workplace where businesses can afford to buy them. This arm has a 10 year warranty, but it will eventually fail (sometime after 10 years) because it uses pnumatic gas cylinders which are of a higher quality than most others, but I got such a great deal, I didn't care of lifespan.

You will find that almost all arms that can carry large heavy monitors (24"-30") use pnumatic gas cylinders which leak over time and will eventually fail. I am guessing the lifespan in th 2-7 year range before either part or entire replacement is required.

I recommend you check warranty length and whether the company offer parts replacement and associated costs. Most of the manufacturer web sites offer internet live chats with sales reps.

The only exceptions of arms that use tension springs instead of gas cylinders is the Humanscale M2 arm and a company called Ergotron whose entire line uses tension springs. I am guessing that the mechanical springs will last 10++ years. The only issue with tension springs is that it is difficult to engineer them for larger, heavier monitors. They have one model for larger monitors called Ergotron MX Desk Mount LCD Arm, but it has very limited height and reach dimension adjustments. If you have a monitor in the 15"-22" size range, then there are much more choices. When you go into the 24"-30" size range, then almost all arms are pnumatic. Springs just cannot handle large heavy monitors.

Ergotron:
http://www.ergotron.com/Products/tabid/65/language/en-US/Default.aspx

Other Manufacturers:
http://www.ergodirect.com/default.php?cPath=593

Thanks for the information. I need and want to buy something that will hold something from the 24-30" range. I currently have two Dell U2410, but I want to get a U2711 in the future (possibly 3). Once you go with large LCDs, it's hard to scale back as you're aware of.

Do you know if the quality of the Innovative LCD arms are good? It comes in black and seems to do the trick. I might buy one, but I don't know too much about the reputation of that company.
 
Thanks for the information. I need and want to buy something that will hold something from the 24-30" range. I currently have two Dell U2410, but I want to get a U2711 in the future (possibly 3). Once you go with large LCDs, it's hard to scale back as you're aware of.

Do you know if the quality of the Innovative LCD arms are good? It comes in black and seems to do the trick. I might buy one, but I don't know too much about the reputation of that company.

I don't, but this guy has.

http://hardforum.com/showthread.php?p=1035408282&highlight=innovative#post1035408282
 
I apologize if this has been posted before, but does anyone have any measurements for input lag at 1080p and 720p?
 
Hi guys ! I've been looking around for a dual monitor mount to put two 2711's on top of each other but found nothing...
Would anybody have an idea ?

thaaaaaaaaanks !
 
For those who were brave enough to dissect their panel, how did you remove the front and back bezels? I don't see place to separate them.
 
Hi everyone,
I'm new to the forum and have a Dell U2711 and I would like to relate my experiences with this monitor, a curious problem it developed and my experiences with Dell Customer Service.

First, I live in Europe and my U2711 was manufactured in the Czech Republic, so what I have to say may have no bearing whatsoever on U2711s made elsewhere.

I purchased it on 22 March and everything was perfect at first. No dead pixels, no pink tint, fantastic picture quality. I was very satisfied.

Then one morning I switched on my computer, and my monitor. The power button on the monitor lit up blue as usual, but the screen remained black. At first I thought the computer was the problem, but then I heard the Windows startup sound and normal hard disk noises. I tried switching the monitor off by pressing the power button. It didn't react. At this point panic set in, lol. Anyway, I eventually just pulled the monitor's plug out of the socket and put it back in again. This seemed to reset the monitor, the Dell logo in purple appeared on the screen followed by the Windows login screen. It was working again.

I was a little disturbed by this, but decided to adopt a "wait and see policy".

Everything went normally for a few days, but sure enough the problem reoccured.

Even though I bought the monitor new from a third party company, I decided to try my luck with Dell directly. Dell Germany, to be exact.

Without hesitation, they offered to send me a new replacement, which I happily agreed to thinking my problem would be solved.

The replacement arrived in double quick time...I had called Dell on a Friday and had the new monitor by Wednesday of the following week. But this replacement had problems too....it switched on fine, but the center of the screen and the lower right hand corner, where the menu appears, "wobbled". I can't think of another way to describe it.

So...back to Dell Customer Service in Germany. Again they offered a replacement with no fuss and I received another new in the box U2711, which this time had a steady picture and switched on all the time :D.

All was well for about 3 weeks, then one morning, the screen wouldn't turn on. It was the same problem as with the first U2711 I owned.

Again I adopted a wait and see approach and it worked fine for another couple of weeks and then the problem reoccured four times in one day.

Back to Dell Customer Support and this time they sent me a refurbished U2711. It was pretty much DOA. Thin colored lines moved across the screen from left to right. It was totally unusable.

So...off to Dell Customer Support again. However, they have now refused to send me another U2711 since the maximum number of replacements they can offer is 3.

So...I'm stuck with the second one they sent that switches on most of the time. Picture quality is excellent when it does though :D.

I now have to take my tale of woe to the firm I bought it from and see if they'll help. In retrospect, I should have gone to them first.

Actually, Dell's Customer Support has been excellent. They exchanged the monitor three times even though I didn't buy directly from them.

Four dud U2711s though....who would have thought it?

Has anyone else had power problems with their Dell U2711, like mine or similar??

My graphic card is a Sapphire Radeon 5870, in a new computer which I bought at the same time as the monitor. I connect the monitor via the DisplayPort.


Wish me luck :D
 
I got u2711 about two months ago and already got two exchanges, so this is my third u2711and so far it is working fine. I'm in Canada and all three u2711 monitors I had were made in Mexico.

When I decided to get this monitor I shopped around and found a much better price from another store. That store told me that regarding warranty I will have the same coverage as if buying directly from Dell except that I have to contact the store and the store will talk to Dell. And in case of an exchange the store will ask Dell to send a new monitor directly to my address and I can also send the bad monitor directly to Dell free of charge. The store even tried to convince me that this is an advantage for me because the store is a much bigger customer than me and a business partner with Dell so their requests are of higher priority. However there was one limitation with buying from the store that was a deal breaker. If I don't like the monitor I can not return it, which Dell allows in 30 days period if I buy directly from them.
So I decided to buy directly form Dell for that reason only. I called Dell and told them that I would rather buy from them if they match the price of the other store. The first two agents refused but the third one agreed after I asked him to consult with his manager.

The first monitor didn't have any functional problems but it came with a very unpleasant scratch on the front of the frame. It actually arrived with a big cut in the packaging box and I called Dell before I accepted it. They told me to open it and if the monitor is damaged to return it for exchange. However there was another issue, I didn't like the anti-glare coating and decided to return this monitor and find another one. I told Dell that I intend to return it but since I like everything else with u2711, I will keep it for the 30 days trial period to see if I can get used to AG coating. Meantime I desperately searched for a better alternative but didn't find any. All H-IPS panels with these capabilities are manufactured from LG using the same coating. So I decided to have u2711 and called Dell asking only for exchange because of the scratch on the frame. They send me a new one but in less than a week it broke. Suddenly the display became a permanent vibrating noise similar to a TV without a clear signal. Dell send me a new one and so far it is fine (knocking on wood :)).
 
@FourCrows,
your post made me double check the warranty of my u2711. On the invoice I have the following warranty items:
Dell Hardware Warranty, Initial Year
Advanced Exchange, Initial Year
Dell Hardware Warranty, Extended Year
Advanced Exchange, 2 Year Extended

I also checked the details under the general warranty terms on the Dell's web site and didn't see any mentioning that the exchanges are limited to 3 times. It is obvious that I'm entitled to any number of exchanges in a 3 year period if my monitor breaks due to manufacturing defects.
 
Finally got my two U2711's set up the other day...

http://img190.imageshack.us/img190/1825/img3021e.jpg[IMG]

[IMG]http://img413.imageshack.us/img413/3637/img3022p.jpg[IMG]

[IMG]http://img64.imageshack.us/img64/9177/img3023k.jpg[IMG]

[IMG]http://img190.imageshack.us/img190/1792/img3024or.jpg[IMG]

[IMG]http://img17.imageshack.us/img17/2101/img3025b.jpg[IMG][/QUOTE]where can I get one of those headphone holders?
 
For those who were brave enough to dissect their panel, how did you remove the front and back bezels? I don't see place to separate them.

You can remove the front bezel with a knife. The bezel is held by plastic clips. It's not easy though, you have to apply some force. Its best to start near the top left corner (but not the one with the controls) Be careful not to break it. :)

Why do you want to take it apart? You'll loose the warranty... :eek:
 
You can remove the front bezel with a knife. The bezel is held by plastic clips. It's not easy though, you have to apply some force. Its best to start near the top left corner (but not the one with the controls) Be careful not to break it. :)

Why do you want to take it apart? You'll loose the warranty... :eek:

Where does the front bezel start and end? From the side view the layers are black (back), silver stripe, groove, and black (front). Do I pry between the groove? I'm pondering about a project.
 
Where does the front bezel start and end? From the side view the layers are black (back), silver stripe, groove, and black (front). Do I pry between the groove? I'm pondering about a project.

Yes, pry between the silver stripe and the front black bezel. Here is an image showing the separated front bezel and its clips.

4773991782_fd2952f174_b.jpg
 
Yes, pry between the silver stripe and the front black bezel. Here is an image showing the separated front bezel and its clips.

Thank you. I'm just a little confused about the orientation in the picture; is the front bezel facing down on a towel? Does the back bezel and silver stripe stay together in one piece?
 
Thank you. I'm just a little confused about the orientation in the picture; is the front bezel facing down on a towel? Does the back bezel and silver stripe stay together in one piece?

Yes, the display is upside down. The LCD panel with the front bezel is at the bottom.
 
I'm almost certain I'll be buying one of these in the next week or so, can anybody recommend me a good reseller or sale option? I live in Canada btw.

Looking through the thread I've found it here: http://www.compu2000.com/index.php?l=product_detail&p=11360

Just wondering if I have other options.

Also, has anybody dropped the $$$ and bought 3 of these for eyefinity? I figure if I can find a good deal on them I might pick up 2 more down the road if they are a good candidate for an eyefinity set up.
 
i may be wrong since i'm a one monitor kind of guy...but i think the resolution is too high for eyefinity.
 
It is a hard resolution to push, but I'm running Medium-High settings in BFBC2 @ 7680 x 1440 with Nvidia Surround (2 x GTX295's). I have to keep AA off, but it's very smooth and a great experience.

I think a couple of 5970's, or 2 or 3 5870's should be able to handle it - both have more Vram per chip than do my 295's.
 
That sounds incredible. I'll have a 5970 when my new gear comes in, so I shuold be okay, and I'm considering crossfire. 2 more of these monitors and another 5970 is crazy $$$, but it's an upgrade I may consider in the winter or sometime there after.

How do you find the bezels on the U2711? They do look a little larger than your average lcd.

Still looking for a good Canadian retailer for the monitor....
 
The bezels seem about the same size as the ones on my old dell 2707.

This is my first surround system, and I'm not even worrying about the bezels in game. You kind of screen them out. I have set up bezel compensation though, through the Nvidia control panel, it just feels a bit more 'right' when gaming.
 
I'm heavily doubting between the U2711 and 3008wfp. It will be used primarily for gaming and desktop work (no programming or photographing).

I read that it is not wise to buy the U2711 for gaming due to the native resolution of 2560x1440 (as most games don't support this reso).

In the review of flatpanels there is some very nasty ghosting in the printscrn.
The site advice to use this monitor for sporadic gaming. Is this any better with the 3008wfp?
 
....

In the review of flatpanels there is some very nasty ghosting in the printscrn.
The site advice to use this monitor for sporadic gaming. Is this any better with the 3008wfp?


What monitor are you on today? Do you have any problems with it in shooters and other fast paced games?


You must realise that a camera can see things you don't.
A worst case scenario picture doesn't say much.
 
Well it has been just about 5 months with the u2711 and so far so good. Nothing negative to report other than if I open soft drinks in a can close to the monitor the bubbles seem to attract to the screen, and I have to wipe it down with a damp cloth later. :D
 
At the moment I'm using a 19inch Samsung 930BF TN panel with no problems.

I wouldn't worry then, that's a 4-5 year old monitor. Although no reviewers seem to have any complaints what so ever on its response time, things have progressed since then.
http://www.prisjakt.nu/produkt.php?rec=37523
The U2711 might be slower compared to the TN models of today, but they are in turn faster than your trusty old 930BF :)
 
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