Asus Strix and the problems with buying one.

Discussion in 'Video Cards' started by Vader1975, Jan 20, 2017.

  1. Vader1975

    Vader1975 Gawd

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    I own an Asus Strix Fury. Fan number 3 broke and they refused to fix it because I bought a "whitebox."

    Usually, this isn't some big issue as a ton of us here mod crap anyway. I took it apart got to the fan and then tried to buy a replacement for months. Even buying the exact same serial number produced a different fan. I eventually gave up on getting an exact replacement. Asus is using a custom unusual mounting pattern to prevent you from replacing the fan. Then they aren't even using a unique serial number. You literally can not buy this fan.

    I have had to splice a different fan into place and use zip-ties to get it to stay in place correctly. It is of course working, but this really puts a damper on my opinion of their products. I have bought Asus since before Hardocp even existed. So this is somewhat of a damper for me.

    Which manufacturers are offering the ability to buy fans or atleast are using fans that can be bought third party?

    Edit: I did inquire with Asus to buy a replacement part. They refused. I went digging through my old receipts and found that I once owned a MSI video card in a very old Geforce 4 and they did sell me directly a replacement fan. My has that been many years. Why Asus is using these custom fans and then not selling replacement parts is beyond me.
     
    Last edited: Jan 22, 2017
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  2. RazorWind

    RazorWind 2[H]4U

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    Possibly a stupid question, but did you look for a replacement fan on eBay or Alibaba? I found replacement fans for my Sapphire Tri-X 290X on Ebay, which appeared to have been bootlegged out of the factory or something. I think XFX offers their fans as replaceable units. JayzTwoCents had a video about this fairly recently. I think the card was called a "GTR?"

    Also, when you got in touch with Asus support, did you try asking if they'd just sell you a replacement part?


    Regardless, this very problem is the reason I went to custom water cooling for my 290X.
     
  3. kirbyrj

    kirbyrj [H]ard as it Gets

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    I'd look at ebay. It looks like you can get a replacement fan (if you want to pay for it).
    http://www.ebay.com/sch/i.html?_fro...s+strix+fan.TRS0&_nkw=asus+strix+fan&_sacat=0

    I learned my lesson the hard way dealing with Sapphire and a fan issue. I RMA'd the card because the fan was clicking and they never sent me back a working card despite 3 separate RMA's (fans worked, the cards had bad artifacts...probably RMA'd mining cards). I finally got sick of it and threw it out. I should have just swapped the fan myself.
     
  4. trandoanhung1991

    trandoanhung1991 [H]ard|Gawd

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    I'd have gotten ghetto and slapped an AIO on it with zip ties and call it a day.
     
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  5. 123Lanoix

    123Lanoix 2[H]4U

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    sapphire and XFX GTR have replaceable fans. I own both. The xfx has a little bit nicer design as they use magnets or screwless design. sapphire i have clocks higher though.
     
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  6. Vader1975

    Vader1975 Gawd

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    I actually used zip ties on a fan with a different base and it is in place and working.
     
  7. Vader1975

    Vader1975 Gawd

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    I attempted this multiple times. These fans do not work they are for Nvidia cards for the most part or the wrong asus card. once in a grand blue moon one may appear for as much money as a water cooling block.
     
  8. KickAssCop

    KickAssCop [H]ardness Supreme

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    Could have messaged on some boards and some gay with a WC setup would have sold you his cooler intact for much less trouble than you went through.

    lol.
     
  9. rat

    rat [H]ardness Supreme

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    ASUS is one of the worst companies now when it comes to customer support in any form that involves repairs or RMAs. And their products aren't nearly as good/reliable as they used to be. Do a ghetto mod if you must or just replace it. Dealing with ASUS will get you nowhere.
     
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  10. wizzi01

    wizzi01 [H]ard|Gawd

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    Damn man, why they got to be gay for using a wc setup? Lol
     
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  11. trandoanhung1991

    trandoanhung1991 [H]ard|Gawd

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    Cause it's manly to have 2 balls, I mean towers, of aluminum in your case.
     
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