yep. This link appears to just connect to a standard form. It's not the kind of thing I would expect to crash in the face of lots of accesses. It is the sort of thing that commonly gets messed up since the person changing the code has access rights that a web user does not and therefore, they don't appreciate that there is an access problem.Perhaps, but I would expect a different message if that was the case. I think someone created the page/document but didn't get the message to permit access starting today.
I got pretty much the same message, 15-30 minutes it should be working. They did say they were being inundated with calls about this at the moment.I just got through to them again. This next guy told me that "they made a mistake sending the email out early" and that "the website should be up at about 5:45 ( in 10 more minutes his time) and the credit card page should be functioning at that point".
I tried to redo the advance RMA from scratch and I still don't have a Case ID and am still getting the error when trying to get the credit card authorization form.The links in their original form had a field for Case ID which was empty, causing the error we all were getting. It is now fixed with the field appropriately populated. I've already printed my form and faxed it in, hopefully steps 2-3 complete quickly!
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I got a question.
Should I try to RMA at the asus site or through NewEgg (bought it from newegg)