Windows 10 October Update is Losing User Data

M76 said:
No, you just don't seem to have any idea how bugs actually "work".
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Ah, now you're getting personal!

M76 said:
Aren't they? So I can play all games and run all the apps I use, without windows? Why didn't you tell me before?
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If you use Windows, you use it under the TOS. It's not a public service, no one is forced to use it, and there have always been alternatives. So no, no one is forced.

M76 said:
How can I put it that you'd understand? You changed the subject, therefore it is no longer the same analogy.
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Which is bunk, since the analogy was incomplete to begin with. I completed it to fully account for the application.

M76 said:
About MS can do no wrong.
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Claimed by who?

M76 said:
How is a bug this serious slipping trough not a fault of QA? As I've said you're clearly in denial.
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We don't even know whether the bug was Microsoft's fault; it could be, but claiming that at this point is premature. That's basic logic.

M76 said:
I'm not accusing any one person, I'm accusing the whole community of MS shills
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Your audience is the [H]ardforum. Making the accusation here implies accusing members. Name them or move on.
 
cdr_74_premium said:
First, it was user error. Whoever said otherwise was "hating".
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Nope, you truly appear to think it is an either or situation and that it cannot be hating at the same time. :LOL::rolleyes: I never once said there was no issues, now did I? I do require proof and I do not immediately just assume something because Microsoft. This either or situation is primarily, at least in my opinion, part of the reason for the arguments.
 
Some of us are out there dealing with the same users that you guys expect to be able to make regular backups, which they aren't, even though they're the demographic that's supposed to use Windows because it's eveywhere and easy. It was never about jumping to conclusions because Microsoft, it's more about being sore of their cavalier attitude towards any issues that surfaced since Windows 10. Go back on my post history and you'll see that I was quite happy with Windows 8 and 8.1, for example. I have no personal vendetta against Microsoft, but yes, they're being progressively more careless since Windows 10, which I loved when it was released, but got progressively worse IMO as time went by.

After the update was pulled and tons of evidence are everywhere, we're still on WinAnArgument101 around here. And we go back to our main concern: nobody cares about fixing the issues, it's all smoke, mirrors, and mob lynching. I honestly hope they get their act together, because Windows is necessary, people rely on it, and the frustration is growing.
 
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cdr_74_premium said:
Some of us are out there dealing with the same users that you guys expect to be able to make regular backups, which they aren't, even though they're the demographic that's supposed to use Windows because it's eveywhere and easy. It was never about jumping to conclusions because Microsoft, it's more about being sore of their cavalier attitude towards any issues that surfaced since Windows 10. Go back on my post history and you'll see that I was quite happy with Windows 8 and 8.1, for example. I have no personal vendetta against Microsoft, but yes, they're being progressively more careless since Windows 10, which I loved when it was released, but got progressively worse IMO as time went by.

After the update was pulled and tons of evidence are everywhere, we're still on WinAnArgument101 around here. And we go back to our main concern: nobody cares about fixing the issues, it's all smoke, mirrors, and mob lynching. I honestly hope they get their act together, because Windows is necessary, people rely on it, and the frustration is growing.
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I don't think it's win an argument 101, it's we never wanted to have to discuss it, as MS should be better at listening to their customers. They are horrible at it, and I did try to give that Dona lady a chance, but she's nothing but a cheerleader with the "hustle as a service" mantra. How about service that actually works?
 
cdr_74_premium said:
nobody cares about fixing the issues, it's all smoke, mirrors, and mob lynching.
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Nobody cared to pull the update?

I think your narrative is a bit off-keel. MS is developing their product. As incredibly broad the use cases are, there's bound to be screwups.

Avoiding screwups would mean never getting updates. The hope is not that there will be screwups, but that they will be addressed promptly.

Perhaps Microsoft thought that they'd fixed the errors before issuing the update; perhaps they ignored them. In either case, they've decided to pull the update, and I hope that they get it fixed and correct whatever process that may have led to issues a few end-users have seen.
 
If people are going to use the cop out line "I want proof or it doesn't exist", I'm going to state that I want you to get off your ass and prove that it's not a legitimate issue beyond the claim "I didn't experience it, so it can't exist".

Your the minority in this argument, prove otherwise.
 
Mazzspeed said:
If people are going to use the cop out line "I want proof or it doesn't exist"
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Not saying that it doesn't exist- although it's possible!- but more that your vacuous claims stemming from your naked hate of Microsoft is showing through.
 
FFS are people here still carrying water for MS on this? Almost Apple fan boy retarded. Don't be that guy...
 
IdiotInCharge said:
Ah, now you're getting personal!
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Being offended doesn't make you right. Sorry, but you clearly demonstrate that you don't understand the nature and the handling of bugs in development.
If you use Windows, you use it under the TOS. It's not a public service, no one is forced to use it, and there have always been alternatives. So no, no one is forced.
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Fair enough, but that doesn't mean I can't raise my voice against bad customer service.
Which is bunk, since the analogy was incomplete to begin with. I completed it to fully account for the application.
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Which became bunk after you added an unnecessary change. Please don't make me explain the difference between your version and mine.
Claimed by who?
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Not claimed, implied by whoever refuses to accept that QA at MS was a downhill slide ever since they switched to cumulative updates. And whoever refuses to accept MS's responsibility in loosing user files during an update.
We don't even know whether the bug was Microsoft's fault; it could be, but claiming that at this point is premature. That's basic logic.
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It happened during the update it is MS fault, it is that simple. You'd understand that if you understood the nature of bugs. Which I'm trying to explain to you, but you just act offended instead.
Your audience is the [H]ardforum. Making the accusation here implies accusing members. Name them or move on.
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I make a general accusation, and yes it was said here I'm sure but I can't be 100% certain by whom. If you think nobody ever defended windows 10's ui changes using that argument then say that, but this is just equivocation. It doesn't matter who said it as long as we agree it was said by someone.
 
stuff been broken in the past and been reported and MS still ignored them as there is no feedback on the inside program on what's been corrected or not/ignored (not a high paying tester) on the insider program

updates/upgrades on windows are far much less tested then it was on windows 8 and below,

on windows 10 any type of customisation is bad and will get reset or tweaked in a small way to break stuff even if they are doing it possibly the right way (seems like app makers be better if they just go back to the old days and assume nothing on windows is there and come with all the files it needs to defernetly run the program)

some companies that are using LTSB 2015 have even tryed going to LTSB 2016 and some stuff is broken and just stayed with 2015 (maybe LTSC 2019 be better)

ms only pulls a feature upgrade or update after it has destroyed enough peoples installs or files who are on public release candidates branch called targeted on windows 10 home (pro can set it to none targeted so no longer testing release candidates builds and set delay on normal updates, recommend 10-15 days as they norm pull broken updates within that time once its broken enough PC installs)
 
IdiotInCharge said:
ramble ramble not MS fault.... has to be user fault.... edited by lexx
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sorry i had to .... you seem to be defending MS way to much about stuff like this that should really not happen

this type of bug should never happen, deleting user space should never be an result of an upgrade error

the issue is how MS does the upgrade where it can fail, it installs windows 10 upgrade then if it succeeds it then moves the user data to the user folder, there are risks of this failing especially if the user folder is on a second drive, but can even happen on the same drive

windows 10 upgrades are not optional (unless your on windows 10 pro but that can only delay it for so long but norm long enough for the public test builds everyone gets on windows 10 home gets or turn off windows update service)
 
ManofGod said:
LOL! Guess if you are not carrying a pitch fork and headed towards Redmond....... :D
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And here is the person that I knew couldn't resist. :ROFLMAO: Kind of ignorant of you to think I don't use or like MS products. I'm talking this issue alone if that dumb's it down enough for you. Well that and their update methods for Win 10. I'd suggest you put the shovel down and stop digging.
 
Microsoft doesn't care. Any customer big enough to touch their bottom line has the option to run LTSB or their own update servers and avoid these issues.

As far as they are concerned wiping all the data of a few thousand peons is probably cheaper than catching it in QA.
 
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Kardonxt said:
Microsoft doesn't care. Any customer big enough to touch their bottom line has the option to run LTSB or their own update servers and avoid these issues.

As far as they are concerned wiping all the data of a few thousand peons is probably cheaper than catching it in QA.
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In a sense, you're utterly and tragically right. But a few thousand? God I hope MS underestimates it that badly. Meanwhile millions of people are actually hearing about this the world over. Each time MS puts out another one of these untested seasonal updates, the internet lights up with horror. Even the pro-Windows sites are now asking "WHAT. ARE. YOU. DOING, MS?"

Microsoft has an existential problem with these feature updates becoming a running joke. There will be corollary and lasting effects that cannot be measured in realtime and will follow them. Each time one of these screwups makes headlines and shits on their customers, it's bloodloss for them. Each time the stockprice gets more topheavy. It's lost mindshare, lost confidence and standing as a company. The effects can already be seen when pretty much anything new they try in the consumer space just fails.

Enjoy.
 
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pendragon1 said:
do we know what happened yet?
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YES, Microsoft ignored reports by intelligent insiders of data loss and instead focused on the morons who upvoted comments for a "dark theme" and moar candy crush, And by doing so released a Service Pack for Windows 10 that deletes user data which they have since had to recall.
This ain't rocket science.
 
Jim Kim said:
YES, Microsoft ignored reports by intelligent insiders of data loss and instead focused on the morons who upvoted comments for a "dark theme" and moar candy crush, And by doing so released a Service Pack for Windows 10 that deletes user data which they have since had to recall.
This ain't rocket science.
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/Thread
 
Jim Kim said:
YES, Microsoft ignored reports by intelligent insiders of data loss and instead focused on the morons who upvoted comments for a "dark theme" and moar candy crush, And by doing so released a Service Pack for Windows 10 that deletes user data which they have since had to recall.
This ain't rocket science.
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Not sure what you are trying to say except stating the usual. :)
I don't think they care that some people lost their data. Just need the money to keep coming in.
 
On a different note... appears this same issue may be in Windows 2019 Server that just went RTM...
Unable to locate the evaluation for this now, after MS's latest f-up
 
I had no problem with the update. I keep no data on my c: drive which is a ssd and all my data on my hgst 4tb. But I am so glad I double backup everything on 2 separate portable backup drives weekly. My father thinks he lost data on his Surface.
 
Dick Johnson said:
Even worse, with many of the garbage computers sold today, you can't even add a second drive. I was going to put an SSD in my wife's new Dell and use the 1TB drive for all of her data files.

So I open it up and the power supply has only two wires. One going to the motherboard and one that splits in two for the hard drive and DVD drive. The motherboard has 4 SATA ports, but, there's no way to get power for any additional drives.

So I figured that I would disconnect the DVD drive, she never uses it anyway, and use that to power the SSD. I couldn't believe what I found. Both the hard drive and DVD drive have some sort of weird, non-standard power connector that's completely different from any drive I've ever seen.

WTF.. WTF. WTF. WTF.
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https://www.amazon.com/StarTech-com-Power-Splitter-Adapter-PYO4SATA/dp/B0086OGN9E
 
As an Amazon Associate, HardForum may earn from qualifying purchases.
arnemetis said:
Yeah, not entertaining the cost for that, nothing really critical that we can justify spending the 4+ figures it would cost.
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every "computer" guy knows, but for consumers, i mean they are forcing these updates on their users!! you got to admit though this is getting out of hand.

if this is really a thing, apple's gonna have a field day. (and F**K apple)
 
d3athf1sh said:
every "computer" guy knows, but for consumers, i mean they are forcing these updates on their users!! you got to admit though this is getting out of hand.

if this is really a thing, apple's gonna have a field day. (and F**K apple)
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I absolutely agree it's out of hand. I had another comment where I said the answer is easy, the Windows Update Service is denied read/write access to the Users folder, and that would be the end of it. I don't know why it would be touching that part of the drive anyway.
 
mufcfan said:
Wrong.
You can use the slow ring ("Semi-Annual Channel") on the Pro edition, don't know or care about Home. That is what I normally use and would advise to anyone to use if they are afraid of the updates.
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on enterprise you can use the business ring (which is more stable than slow ring) and defer updates through group policy. can pick up keys for cheap (~$20) on sites like bonanza. i originally only picked it up to play DX12 / windows store games. but now that killer instinct works on win7, i haven't booted win10 in months.
 
I heard on the radio they took this update down so all is good unless you lost 10 years worth of files.
 
Damar said:
Saw this the other day, makes me wonder what's going on at MS these days....

https://betanews.com/2018/10/08/win...ile-deletion-problem-to-microsoft-months-ago/

The problem of photos and documents getting deleted by the October 2018 Update -- aka Redstone 5 -- was identified and reported to Microsoft through the Feedback Hub months ago by multiple Insiders, but was not addressed.
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Well, they pushed out a fix:
KB4464330

  • Addresses an issue where an incorrect timing calculation may prematurely delete user profiles on devices subject to the "Delete user profiles older than a specified number of day” group policy.
The real question, why is this group policy even a thing outside of domain and roaming profile computers?
 
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