Recent content by XFXSupport

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    XFX Support issues

    Yep, sorry about the delays. I'm all over it. Everything looks good, RMA incoming Mark at XFX
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    XFX No Longer Honors Lifetime Warranties!

    Overclocking doesnt void your warranty in N. America
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    XFX No Longer Honors Lifetime Warranties!

    Hey Guys, Mark here... Still here, just less involved in daily social media now, i'm doing more big picture stuff at the moment. The Lifetime warranty is 100% still in tact with all Lifetime warranty cards... I personally RMA 20-50 4+ year old cards a week... The particular serial # in...
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    XFX Radeon RX 590 Fatboy OC+ Video Card Review @ [H]

    ill try to get an official comment from Erik, let me get back to you
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    XFX Radeon RX 590 Fatboy OC+ Video Card Review @ [H]

    Thank you for the review. Without shilling for XFX, i want to point something out. Its nice to see a piece of technology, The Polaris, pushed to its full potential, and to see what the final offering yields. I've always been a fan of the Champion products in any product line and i'm really...
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    Hello, We're sorry you are having trouble. Unfortunately, i dont manage the ASIA region, but...

    Hello, We're sorry you are having trouble. Unfortunately, i dont manage the ASIA region, but its worth a try. What is the serial # and part #? ill take a look. email us at mark@xfxforce.com
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    Somebody, pleas help me about RMA (XFX Graphics Card)

    XFX is a division of PINE Technology Holdings Limited. We try to stick to the XFX brand in N. America region, so you rarely see it unless you go hunting for it.
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    definitely want to use xfxsupport.com for parts request. We still do them for this model, but...

    definitely want to use xfxsupport.com for parts request. We still do them for this model, but they're extremely rare. If its out of warranty, you made need to get a 3rd party cooler like an Artic Accelero L2 Plus
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    Do we still have a XFX rep floating around here?

    random crashing under 2d or light 3d load isn't a known issue. Sounds like some instability in your build. Try swapping video cards to confirm my suspcision, or have it RMA'd to be tested here.
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    Do we still have a XFX rep floating around here?

    standing by for ticket #
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    Do we still have a XFX rep floating around here?

    Reporting in at the last second of the day. If you're still having trouble, shoot me a pm
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    XFX giveaway

    Congrats Bal3wolf! 1 in thousands
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    RMA XFX address?

    Could this thread be editted to remove this old address? Customers still google xfx address and somehow click this and send it to the old address instead of the address in big bold letters... and our address is changing again soon.
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    Sent in XFX RMA, ticket never updated.

    Can confirm our RMA system 2 weeks ago filled out its quota on RMA outgoing, causing the system to not send tracking info or updates. It was fixed this morning and shouldn't cause us anymore trouble moving forward. Sorry for the confusion.
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    XFX support stopped replying

    Hey Nibelsnarfabarf , i can help you out. What is your ticket @?
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