DTN107
Supreme [H]ardness
- Joined
- Jun 30, 2008
- Messages
- 4,846
So this comes a bit of a surprise to me.
I sent in a GTX 980 Ti (reference) to Gigabyte RMA for artificating and after 7 long weeks.... Gigabyte voids the warranty.
I just got the card back and their reasoning is that I removed the screws. I did remove the screws when I changed the thermal paste to Nocuta NT-H1 because it was running hotter than my other reference GTX 980 Ti cards.
There weren't any "warranty voided if removed" stickers on it (which doesn't apply to the USA market anyway).
I read a while back that a manufacturer can't void your warranty if you repaired the product yourself.
Link
So what do you guys think? Did I burn myself when I replaced the TIM or is Gigabyte being an arse?
***Edit: I applied the Noctua paste over a year ago. It wasn't anytime recent***
I sent in a GTX 980 Ti (reference) to Gigabyte RMA for artificating and after 7 long weeks.... Gigabyte voids the warranty.
I just got the card back and their reasoning is that I removed the screws. I did remove the screws when I changed the thermal paste to Nocuta NT-H1 because it was running hotter than my other reference GTX 980 Ti cards.
There weren't any "warranty voided if removed" stickers on it (which doesn't apply to the USA market anyway).
I read a while back that a manufacturer can't void your warranty if you repaired the product yourself.
Link
So what do you guys think? Did I burn myself when I replaced the TIM or is Gigabyte being an arse?
***Edit: I applied the Noctua paste over a year ago. It wasn't anytime recent***
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