IT Resume Thread

Right on. But as your position you have now, what experience did you have to get into your entry level position?
 
I started out with shared hosting tech support. I had very minimal experience with servers/hosting before that (broad experience with desktop hardware/software and Comptia A+ cert), with some exposure to linux. I took advantage of the entry level position in shared, then studied as much as I could until I moved up to dedicated/VPS.
 
Does anyone have any advice on how to look for jobs out of state? I'm looking to get out of Taxifornia, and would love to move to Utah/Colorado. My resume is just about done thanks to the very useful information in this thread. I've got over 6 years experience doing all IT/security/Systems & networking administration for a medium sized company (multiple office location/remote users, multiple datacenters w/ 100+ servers). I started here as Jr sys admin and moved to IT Ops Manager, so I don't know the best way to look for higher level jobs (and my pay is FAR below my role/responsibilities in the company now, as well as industry average).

Should I be setting up a linkedin profile? I need to keep my job search on the DL, so I'm not sure if this will set off red flags at my current company.

Or should I look into IT recruiters in those states? I haven't used recruiters before so I'm not sure what I should be looking for or avoiding with them.

Any help/advice would be greatly appreciated.
 
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LinkedIn: yes. It's been said countless times on this site that you should have and maintain a LinkedIn profile. Having a profile there isn't going to tip anyone off unless you wrote in your summary that you are actively looking for something.

Every job I've landed in another state has come from a recruiter in a state different than the job was based so no, you don't have to limit yourself to recruiters in those states.

You can research online the employers of the area you want to relocate then find their careers page on their website and apply.
 
vr. said:
LinkedIn: yes. It's been said countless times on this site that you should have and maintain a LinkedIn profile. Having a profile there isn't going to tip anyone off unless you wrote in your summary that you are actively looking for something.

Every job I've landed in another state has come from a recruiter in a state different than the job was based so no, you don't have to limit yourself to recruiters in those states.

You can research online the employers of the area you want to relocate then find their careers page on their website and apply.
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Thanks for the help. Any advice on how to vet recruiters, or any that you have used and recommend?
 
I'd interview a recruiter, but there's a balance to strike.

If I knew what job I wanted, I'd try to find a recruiter that I knew worked with my target company. LinkedIn is a pretty good way to do that, and so are trade shows, meetups, and other real-life networking events. In that case, I might be pretty tolerant of a skeegy recruiter because they're my specific path to a specific goal.

If I didn't know what job I wanted, I'd try to find a recruiter that could demonstrate to me that they were going to represent me well, that they understood my skill set and desires, were aware of my level, and were going to represent me well. I'd ask questions about how they normally place clients, how they decide who to represent when there's competition in the job market, how they build relationships with their clients (the hiring companies), how they evaluate a match, what they do to make sure everyone's happy, and so on.

LinkedIn is also a good way to identify duds. Recruiters (and any other job type, really) who have jumped around from company to company are either going where the action is hot or are not that great at their job. If they're consistently working in recruiting and HR, then that's fine; if they're moving to sales and back to recruiting and then into some weak management position before returning to recruiting -- well, then, you're seeing red flags.

I don't think being associated with a dud of a recruiter rubs off on the candidate. However, a good recruiter is concerned with making sure there's a good fit. They aren't in a rush to meet a quota, and they don't funnel off every decent-looking candidate to their favorite client. They're a lot more like matchmakers; they want to find needs and make sure those needs are filled by good candidates who are cultural and technical fits for the opportunity in question.

Hope that helps!
 
Recruiters are terrible. Every job I ever had I found myself, I've found them to be nothing more than a waste of time.
 
mikeblas said:
I'd interview a recruiter, but there's a balance to strike.
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Whoa!!! You're Mike Blaszczak..you taught me MFC 4.0! Well you taught me indirectly but I had your MFC 4.0 Programming with Visual C++ book and i remember watching you on channel 9. You were talking how you guys were working on ETL Tool or DTS :D
 
Hello! :) Yeah, that tool ended up being SQL Server Integration Services.
 
To anyone who found their way to this thread, do what is advised here. It works. I went from 3 weeks with no calls to 3 interviews (2 done, both with offers and one more scheduled). There are a lot of smart people here who know what companies look for. Look at their resumes and look at yours. Don't be afraid to start from the ground up with a new resume using the tips here. It works.
 
I may have to post mine. I'm presently looking for another job. Been with my present employer for 20 years, so I'm ready for something new and/or different. I'm so aggressively pursuing a new job I've sent out/filled out about 15-20 applications in the past two weeks even if my qualifications might not quite be what someone is looking for. You never know if someone sees something that they may desire more than their current requirements list. For example, I don't have my 4 year degree yet, however some apps I read require it. I have the work experience to help fill in some of the gap, but sometimes that piece of paper is all the difference on getting a look or not. It just depends.
 
I've got the first draft of my resume done. I haven't touched in in over 5 years, when I was fresh out of college with little work experience. Now I have 5 years as system admin at the same company, which is growing quickly and refusing to hire help or adjust my salary based on my role/responsibilities. Being in IT and not Sales, I'm having trouble putting everything into pretty/meaningful statements.

Please take a look below. Any input/advice is appreciated.



Summary:
A highly analytical and resourceful Systems Administrator with over 6 years’ experience planning, configuring and troubleshooting Windows enterprise infrastructure.

Professional Experience:
IT Operations Manager (Systems Administrator) (2009 – Present)
Company A – City, CA

• Responsible for design, implementation, and maintenance of a Windows Server based network, including Microsoft Exchange, SQL Server, System Center Suite, Hyper-V, Clustering, Active Directory, ADFS, Lync (Skype for Business), and SharePoint
• Support over 150 users, both remote and in multiple office locations across the country; including managers, developers and operations team
• Deploy and maintain over 70 servers and 150 workstations across multiple datacenters and office locations
• Responsible for network infrastructure in all offices and datacenters, including perimeter firewalls and site-to-site VPNs
• Participate in client conference calls & meetings to review company security, and answer client RFPs
• Create and maintain company policies, documentation and diagrams, including IS Security, BC/DR Plan, Backup Plan, Corporate Acceptable Use, Incident Plan, and Infrastructure diagrams
• Design and configure multi-tiered infrastructure for custom web application utilizing load balance and clustering to achieve an uptime of 99.99% over the past 2 years
• Work closely with development team, creating requirements documentation and quickly determining root cause of system issues within our custom web application
• Manage ServiceDesk helpdesk to provide all tiers of support to users both on site and remote
• Select, setup and manage VOIP provider for company phone system
• Performed desktop, laptop, and server maintenance, security updates, security audits, and machine hardening
• Responsible for all equipment and software purchases, server upgrades and company inventory

Technical Support/C.A.D. Technician (2003 – 2009)
Company B – City, CA

• Responsible for day to day support for all electronic equipment
• Create detailed pool/hardscape plans for submitting to city for permitting

Education:
B.S. in Computer Science - May 2009
California State University, Northridge

Technical Skills:
Software:
• Expert knowledge deploying, configuring and migrating Windows Server 2003, 2008, 2012 and Windows XP, 7, 8 and 8.1 systems
• Configuration and Administration of multi-site Active Directory and Group Policy, Office 365 Integration with ADFS
• Designing and configuring Microsoft Clusters for HyperV, Fileserver and SQL to maintain High Availability
• Microsoft client software support including Office 2007/2010/2013/Office 365, Visio 2010/2013
• In depth knowledge of configuration, migration and troubleshooting of SharePoint 2007/2010/2013, IIS 7/8/8.5, Exchange 2007/2010/2013, SQL Server 2008/2012/2014, ManageEngine Servicedesk, Securedoc Winmagic, TFS 2010/2012, System Center Suite (DPM, SCOM, SCCM) 2007/2012, Forefront Endpoint Protection
Networking:
• Deploying and maintaining perimeter firewalls running Microsoft Forefront TMG and PFSense
• VPN setup and configuration including IPSec site-to-site, PPTP and SSL
• VLANs, TCP/IP Routing, WLAN, Multi-WAN, LAN, VOIP, RDP, ISCSI and MFA (Multi Factor Authentication)
Hardware:
• Assembling, configuring and deploying workstations and servers
• Workstation and Laptop hardware troubleshooting, disassembly and repair
• HP and Lenovo workstations, laptops and servers
 
Biznatch said:
...
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wow... 150 users to 70 servers, really? That design sounds expensive. Quite small for "enterprise" though.

It reads a bit as though there's some overlap of line items saying basically the same thing. E.g. the last two lines of the most recent job are an example of that. You've got a few syntax inconsistencies you'll want to shake out. Hyper-V / HyperV. Parenthesis around some but not others of the same thing. ServiceDesk / Servicedesk. They're nit-picky but grammar nazi is the new norm.

You mention web app, load balance and clustering. Using IIS with Windows NLB? Clustered how? And to what storage? You've listed technologies that are careers themselves and may be viewed as over-stating to some. This is fine if you don't mind being called for an interview to some of those shops that like to have a couple sheep to slaughter, fulfilling their HR requirement of screening X candidates. Don't be surprised when you get steamrolled in a SQL tech Q&A and you've only done some basics. Or setting up a true enterprise multi tier SharePoint farm end to end. Or Exchange. Or Lync. Or System Center Operations Manager. Or System Center Configuration Manager. Or System Center Virtual Machine Manager. Or System Center Data Protection Manager. See where this is going? Those are all part of the suite but have you really got expert level experience in all of them? Probably not. Pick the technologies you do have expertise and do want to pursue as your "next step" and cite more descriptive examples of how you leveraged them so people don't waste your time. Dive into a little more detail to tell a better story of where you've been.
 
vr. said:
wow... 150 users to 70 servers, really? That design sounds expensive. Quite small for "enterprise" though.

It reads a bit as though there's some overlap of line items saying basically the same thing. E.g. the last two lines of the most recent job are an example of that. You've got a few syntax inconsistencies you'll want to shake out. Hyper-V / HyperV. Parenthesis around some but not others of the same thing. ServiceDesk / Servicedesk. They're nit-picky but grammar nazi is the new norm.

You mention web app, load balance and clustering. Using IIS with Windows NLB? Clustered how? And to what storage? You've listed technologies that are careers themselves and may be viewed as over-stating to some. This is fine if you don't mind being called for an interview to some of those shops that like to have a couple sheep to slaughter, fulfilling their HR requirement of screening X candidates. Don't be surprised when you get steamrolled in a SQL tech Q&A and you've only done some basics. Or setting up a true enterprise multi tier SharePoint farm end to end. Or Exchange. Or Lync. Or System Center Operations Manager. Or System Center Configuration Manager. Or System Center Virtual Machine Manager. Or System Center Data Protection Manager. See where this is going? Those are all part of the suite but have you really got expert level experience in all of them? Probably not. Pick the technologies you do have expertise and do want to pursue as your "next step" and cite more descriptive examples of how you leveraged them so people don't waste your time. Dive into a little more detail to tell a better story of where you've been.
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The current company is part software development, part operations until they get the application SAAS ready. So there are multiple multi-tiered environments, plus development servers etc. None of the services are outsourced except Lync. That is where the 70 servers come from.

The items listed are what I have setup and work with every day at the company. As you can tell they have me spread way too thin (hence the job search). So I do have the experience listed, it's not fluff/BS. I was specific on the parts of the System Center suite I'm experienced with. You are correct though, we don't have a full scaled out enterprise exch/sharepoint environment.

The position I'm looking at is for an IT company that is outsourced by small/med businesses for their IT needs. Most of the skills listed are to match what they are looking for on the application, which is why I tried not to be too specific.


Thank you very much for the input. The fact that I have to explain all this means the resume is not clear and needs some more work. Any additional advice is also appreciated.
 
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Biznatch said:
Summary:
A highly analytical and resourceful Systems Administrator with over 6 years’ experience planning, configuring and troubleshooting Windows enterprise infrastructure.
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It doesn't seem like the experience listed in your resume supports this summary very well. If you add some details, maybe it will become apparent about how you're resourceful, or what your analytical skills are.

I usually write resumes in past tense. For example, "Support 150 users" sounds like an imperative, as in a job description or set of orders. I does not sound like you're asserting you completed that. Each of the things you wrote should include some quantitative benefit or outcome. For "supported 150 users", can you describe up time? Ticket queue time? Satisfaction rating? Time to issue closure? Something else ... ?

I'm curious: with a CS degree, why aren't you doing software development?

Hope that helps! :)
 
mikeblas said:
It doesn't seem like the experience listed in your resume supports this summary very well. If you add some details, maybe it will become apparent about how you're resourceful, or what your analytical skills are.

I usually write resumes in past tense. For example, "Support 150 users" sounds like an imperative, as in a job description or set of orders. I does not sound like you're asserting you completed that. Each of the things you wrote should include some quantitative benefit or outcome. For "supported 150 users", can you describe up time? Ticket queue time? Satisfaction rating? Time to issue closure? Something else ... ?

I'm curious: with a CS degree, why aren't you doing software development?

Hope that helps! :)
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Because I'm stupid and like making 1/2 - 1/3 of what they pay the developers here for much less stress/responsibilities.... You're absolutely right, I'm very seriously considering taking up development, but that will take a few months of studying/practicing at night (kids...). I'm miserable where I'm at, and the direction the company is heading is going to make that much worse (rolling out some new client software and expect me to provide external tier 1 support for that as well....). So I'm trying to get out asap, then I can determine if I really don't like this career path, or if it's just the company.


I used present tense for the current job because it's my ongoing duties, and past tense didn't sound right to me and my limited resume writing skills. I report directly to the CEO, so I have no one to bounce ideas off of, and have to do/figure out everything myself. That's where I got the analytical/resourceful from. Thought it was implied, but as you pointed out, that also isn't very clear. Thank you for the advise, I will add that to list of items I need to revise this evening.
 
Hello! I was wondering if someone could give tips on my resume. As you can see, I have limited experience (just graduated from college a year ago). I did some volunteer work but no actual job.

http://www.harshmode.com/wp-content/uploads/2015/08/hardforumresume.pdf

I was looking at getting a certification or 2 like SEC+ or something, but I'm not sure whether certs can help find a job. If they're simply "I PASSED AN EXAM! WOOHOO" and it ends there, are they worth it?

Few of my friends became programmers. I am trying hard to avoid programming. I took quite a few programming courses, but I never truly enjoyed it. I tried taking some online programming courses to brush up on it few months ago, but I don't feel like it is something I would want to work doing.

I applied to bunch of jobs in NJ area (where I live), but I guess lack of experience turns potential employers off. At the moment, I run my own blog at www.harshmode.com so any potential employer can see my analytical/thinker side. Any suggestions? Thanks.
 
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OBJECTIVE:
Assist in the achievement of business objectives through design, implementation and support of efficient technology solutions.

EMPLOYMENT:
Company A Kansas City, KS December 2013 – Present
System Administrator
• Support end user machines and software packages
• Maintain fleet of 1300 mobile devices
• Windows Server Administration (2003,2008,2012)
• Virtual environment desktop and server administration(Unidesk desktop management, VMware ESXi 5.1 & 5.5, VMware vCenter 5.1 & 5.5, VMware View 5.1)
• Recommend hardware changes to improve infrastructure performance
• Responsible for updates and changes to all Virtual environment infrastructure and VM’s
Company B Riverside, MO June 2012 – December 2013
Field Technician / Technical writer
• Experience installing and servicing various fleet management systems such as Qualcomm, Peoplenet, and DriveCam
• Write and maintain a library of installation bulletins for fleet management equipment
• Assist with on call support for field technicians troubleshooting installation problems

Company C Smithville, MO September 2008 – June 2012
Associate
• Perform rental equipment maintenance and repair
• Provide customer assistance on the sales floor
• Aid in the training of new employees

EDUCATION:
Bachelors of Applied Science in Electronics Engineering and Technology
DeVry University, Kansas City, MO (Graduated June 2012)

SKILLS:
• Domain/active directory configuration and administration
• Group policy deployment and administration
• Server hardware configuration and management
• Unix/linux machine configuration and support
• Entry level switch and network configuration
• Assist with office 365 deployment and support
 
Good notes here, I am on the job market now and currently revamping my resume after not having to write one for 16 years.

Going to review some of the feedback given to others and likely post mine up soon as well so it can be ripped apart, as I think is needed very much.
 
Got a pretty good job at the nearby University thanks to the feedback I've seen handed out in this thread, so I just want to say thank you to all of the contributors to this thread. It's an awesome resource for this community.
 
Gatecrasher3000 said:
Anyways, any constructive criticism will be greatly appreciated.
Thank you.
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Probably Hackintosh isn't a business sought after skill. But Avaya is! You list working with Avaya in the description of tasks but omit it from your skills. Consider adjusting that.

From an HR nazi perspective, users don't have "demands", they are nice caring loving people and flowers grow where they walk. From our IT perspective they're the bane of existence and all IT jobs would be awesome if not for those annoying users. Demands are language used in hostage negotiations. So, a good compromise might be to say users have "requirements" or "specifications".

From a hiring manager perspective, I'd pass you over as an interview candidate if all my users end up going only to you. Unless of course it's just you and me in the shop then fuck 'em they can deal with you. It's super great that your likable but that doesn't warrant a resume bullet and I wouldn't want working waiting for your availability while the other slackjaws are sitting there on their hands.

"Personally built and imaged..." red flag. Immediately paints a picture of 'that takes forever'. Consider striking that and use dressier words around your imaging process that you personally decked out end to end. Include product name(s) so the reader knows what you used. That should represent you as way more productive than carefully hand crafting the finest user stations from the finest imported far eastern ingredients.

I'll stop here. The next person will surely come along and say I dunno wtf I'm saying. It's the [H]way. :D
 
Probably a bit late... :)

Modder man said:
• Maintain fleet of 1300 mobile devices
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Specify them! Homogeneous or heterogeneous?

• Experience installing and servicing various fleet management systems such as Qualcomm, Peoplenet, and DriveCam
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'Including' not 'such as'

• Write and maintain a library of installation bulletins for fleet management equipment
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What are bulletins? Notes? Procedures?

• Assist with on call support for field technicians troubleshooting installation problems
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So you were doing first line support?

• Aid in the training of new employees
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Did you do the training? If so say so.
 
vr. said:
Probably Hackintosh isn't a business sought after skill. But Avaya is! You list working with Avaya in the description of tasks but omit it from your skills. Consider adjusting that.

From an HR nazi perspective, users don't have "demands", they are nice caring loving people and flowers grow where they walk. From our IT perspective they're the bane of existence and all IT jobs would be awesome if not for those annoying users. Demands are language used in hostage negotiations. So, a good compromise might be to say users have "requirements" or "specifications".

From a hiring manager perspective, I'd pass you over as an interview candidate if all my users end up going only to you. Unless of course it's just you and me in the shop then fuck 'em they can deal with you. It's super great that your likable but that doesn't warrant a resume bullet and I wouldn't want working waiting for your availability while the other slackjaws are sitting there on their hands.

"Personally built and imaged..." red flag. Immediately paints a picture of 'that takes forever'. Consider striking that and use dressier words around your imaging process that you personally decked out end to end. Include product name(s) so the reader knows what you used. That should represent you as way more productive than carefully hand crafting the finest user stations from the finest imported far eastern ingredients.

I'll stop here. The next person will surely come along and say I dunno wtf I'm saying. It's the [H]way. :D
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Thank you, I will make the adjustments tomorrow, and post the new link!
 
spankit said:
Been working at the same place for a really long time now and starting a feel like I'm stagnating. Time for new resume and with any luck a fresh start at a new place.

https://www.dropbox.com/s/fsp7rj9j76lhnw8/Resume 2015.11.09.doc?dl=0

Criticism is welcome.
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A simple tactic that I've seen very positive feedback on is to add years and months when citing any time spans - It's nice that you include year X - year Y but don't rely on the bad math of some HR dolt who's speed reading your resume. Get the (for example) 5 years 4 months in there too and take charge of slotting yourself for an interview.

It would be worth adding some counts to your descriptions. How many people have you trained or mentored along the way. How many workstations and servers were you supporting. What versions of product were they? Add some details of how big of network? Spread across counties? States? Continents? Network planning to what end, were you laying things out in CAD/Visio and working with facilities people or did you plan out and install a five port switch for two member teams all over... or what? How big were these wireless network(s)?

Support team lead of how many on the team? Did you have any supervisory responsibilities like assigning or scheduling their work?

I understand your proud of the Nexenta accomplishment but does it really warrant its own space? I tend to think no, especially if you did it as a side project. It should be a bullet under your Professional Experience (work history). You can add some detail on what kind of virtualization density you achieved in that cluster. Patch strategy, etc. If you're looking to land a role as a SAN admin or engineer then you should re-tailor your work experience to highlight work done in that space.
 
Hi guys! I'm looking for a new challenge & more interesting (lucrative) opportunities.

I just revised my resume for: Business Development - Product Development - Business Analyst - Project Management (software / web / IT)

This is a probably the 3rd major revision from my original (8 years ago maybe?). I posted my old resume on Career Builder and got one of those resume / re-write offers. They wanted $399 and I said no way, then it was a 5 day special offer @ $299 & I said nope, then it was $199 + a LinkedIn profile / summary but I still said no. The final offer was $99 w/ the LinkedIn / summary + and a cover letter. I finally bit & I sent my resume. She returned a revised first draft & we had a phone call. I did not like how wordy she had made it & she told me it is a technique for getting hits from the automated HR resume scanners - like SEO keyword stuffing. She revised it again, I tweaked it, she re-tweaked it & I accepted it. After that, I asked the headhunter I was talking to if he would review version A & B and tell me which one he wanted me to use & he selected hers & basically told me the same thing RE: keyword scanners. I ran A & B past some friends & they all chose her verbose version.

Since then, I've added my latest job, cut some repetitive stuff, added white space around the bullet points & just tried to make it easier to read.
 
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talk2troy said:
Hi guys! I'm looking for a new challenge & more interesting (lucrative) opportunities.

I just revised my resume for: Business Development - Product Development - Business Analyst - Project Management (software / web / IT)

This is a probably the 3rd major revision from my original (8 years ago maybe?). I posted my old resume on Career Builder and got one of those resume / re-write offers. They wanted $399 and I said no way, then it was a 5 day special offer @ $299 & I said nope, then it was $199 + a LinkedIn profile / summary but I still said no. The final offer was $99 w/ the LinkedIn / summary + and a cover letter. I finally bit & I sent my resume. She returned a revised first draft & we had a phone call. I did not like how wordy she had made it & she told me it is a technique for getting hits from the automated HR resume scanners - like SEO keyword stuffing. She revised it again, I tweaked it, she re-tweaked it & I accepted it. After that, I asked the headhunter I was talking to if he would review version A & B and tell me which one he wanted me to use & he selected hers & basically told me the same thing RE: keyword scanners. I ran A & B past some friends & they all chose her verbose version.

Since then, I've added my latest job, cut some repetitive stuff, added white space around the bullet points & just tried to make it easier to read.

Anyway - your thoughts on how I can improve this - or leads on potential gigs - will be appreciated:
~ hard-doc-Resume-Cover-BD-BA-PM.pdf
.
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I would try to cut the resume down to two pages max. You have to remember what the resume is and how it will be used. A recent survey showed most hiring managers look at a resume for less than 10 seconds. You want key words (most of which you have), in key places so they can be easily seen. The word I like to use when talking about a resume is concise. Keeping it short, sweet and to the point will help the hiring manager. Love to hear your thoughts.
 
So. . . .

I know this thread is all about helping people with resumes, however it seems like a good place for this.

I am currently looking for applicants looking for an entry level IT position in the Atlanta/Buckhead area. If you are looking to get your foot in the door please PM me for my email address to send your resume. (No I won't put my email on a public forum ;) )

FYI, this really is entry level, the companies primary focus is complex WAN engineering such as large MPLS deployments including international locations. Other aspects are Cisco HCS environments and managed Cisco CUCM environments.

Please PM me with any questions.

Thanks
Chris
 
BigFNDeal said:
I would try to cut the resume down to two pages max. You have to remember what the resume is and how it will be used. A recent survey showed most hiring managers look at a resume for less than 10 seconds. You want key words (most of which you have), in key places so they can be easily seen. The word I like to use when talking about a resume is concise. Keeping it short, sweet and to the point will help the hiring manager. Love to hear your thoughts.
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Thanks BigFNDeal, I got similar feedback from my bro-in-law (an employer) and a few friends.

I bought a resume template, hacked the layout a little, edited and rearranged the text.

My goal was to make page 1 work for that 10 second scan you mentioned while providing more info if page 1 catches their eye.

I will be sending directly to the right person via email, whenever possible, so my email intro will be brief & the PDF will stand alone & hopefully be printed & read in detail... yes, I am an optimist!

In other cases, I will have to manually fill text boxes on a job board / application system & then attach the PDF so an HR rep can forward the doc to the department head / interviewer.
 
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any advice on how to find jobs I'm capable of doing? most jobs I see posted on indeed or monster require server knowledge and other things I don't know. I think my resume is good now. I've applied to 3 jobs I found on indeed in the last month and got 2 interviews. the first job required 50% server stuff, I'm not really sure why they called me in for an interview. as the job listing and my resume don't mention it. the second interview job I was able to do, the interviewer seemed confident I could do the job, I just didn't get it.

the past 3 years I haven't really worked. just a part time non tech related job for only a couple months and fixing computers here and there. mostly anxiety is why I haven't gotten a real job but I want to work now more than I ever have. I'd prefer to work for a company that has its own IT department rather than a tech support company.

heres a link to my resume: Dropbox - resume.pdf

maybe you can point me to where I should be looking for jobs I'm able to do. I think I may need to visit some IT departments in person with my resume to give them. instead of applying to jobs online along with the other 30 people who are doing the same thing. I just get anxiety thinking about showing up to places.
 
I looked through here and read all of mike blas posts and read over his resume a few times. I redid mine from the ground up. Im sure there is a lot more I could do as I haven't even posted it but just from doing this I went from no callbacks to juggling 5 places wanting to hire me and how I landed the job im at now. Just wanted to thank you guys.
 
My Resume

I've been building computers since about 2005, and have a fairly extensive home lab. Sadly, I don't really know how to put "stuff I've done at home" onto a resume.
Going to school while working fulltime at the moment to get to that goal of having a degree and experience so that I can move up a bit. Would love to break into infrastructure, especially over helpdesk.

That said! Would you lovely folks mind taking a look to see if there is something else I should be modifying about it? I'll be taking my Network+ test next weekend.
 
Replace 'Assists with supporting' with 'Support of' and do similarly with the other entries. You're writing from a third-person perspective whereas it should be from a first-person perspective, and the rest of the resume is in first-person perspective so you want to be consistent. Check your capitalisation. 185 personnel doesn't seem that many - can you replace that with Regiment / Division / site?

That $150K: is that the total? Or the value of some items? Or what? You might say, "Managed $150K of stores." or "Managed site stores, including items worth over / up to $150K." depending on what you really mean.

To account for your home lab, could you put that in under Education, saying that you have a home lab to assist you in your studies?

That project should be an achievement, should it not?

Style-wise, I think you should make your columns line up. So have an extra blank line under Skills and make Accomplishments line up with Education.
 
Can do Quartz-1!! Thank you very much for your feedback in this matter :D

The 185 personnel is a bit weird. I wasn't in a position to be supporting anyone other than my immediate battery. (the 185 figure is on one of my AAMs, so it's backed up by documentation)
I'll look at rephrasing it, but I'm not sure I can fudge that number without really really stretching it.

The $150 was the three HUMVEEs + gear I was signed for / had on my specific hand receipt. I'll look into rephrasing it in a more sane way.
 
Definitely don't use the word 'battery' - you'll get people confusing it with electrics or assault!

I've slept on it, and instead of 'Management of stores' you should list it as an asset management skill in some form. And three HVs at $150K a pop, plus ancillaries means you were responsible for approx $0.5M.
 
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