Anyone else notice that they became rude in the last year or so? Maybe I am reading this wrong however the last couple of interactions I had with them were awful. Not sure what is going on over there but the level of service I used to get two or three years ago is gone.
Seems that their level 1 customer support is now focused on getting you off the phone instead of working with you to solve your problem. Even in situations when newegg clearly screwed up...
Anyone else had similar interactions? Lately, I have been voting with my wallet and feeding my tech addition from other retailers.
Seems that their level 1 customer support is now focused on getting you off the phone instead of working with you to solve your problem. Even in situations when newegg clearly screwed up...
Anyone else had similar interactions? Lately, I have been voting with my wallet and feeding my tech addition from other retailers.