DeathFromBelow
Supreme [H]ardness
- Joined
- Jul 15, 2005
- Messages
- 7,315
sure there are some that just don't grasp it, but thats the same with anything out there.
i think the big problem is that people didn't want the changes MS made. it comes down to listening to your customer, which they clearly did not do.
I remember some show on TechTV years ago where an industrial designer was talking about this problem with product development. He gave an example of a toothpaste manufacturer rolling out an 'easy open' cap that popped open by pulling, but sealed better than simpler pop-open designs. The problem was that it still looked like a long screw top cap, but if you twisted it wouldn't budge. You could argue that the new design was technically superior, but opening toothpaste is trivial to begin with. In the end the company ended up with a bunch of angry customers, lots of returns, and a lot of money wasted.
You have to make the product your customers want. Microsoft could argue that the new UI is more flexible and I'm sure they'd love it if everyone used their App store, but its not what people want.
Of course, I'd go a bit further and say that sticking a phone interface on desktop PCs is a fucking stupid idea and they were