For my deliveries UPS is great, FEDX Ground sucks, bad. My UPS delivery person, a woman, is always courteous and extremely professional. The FEDX driver is horrible. I bought an audio cabinet off the net. It was two packages the weighed a total of 120 pounds. I was home waiting on the packages.The lazy ass delivery person, a woman, had the nerve to not even try to come to my door. She simply dumped them at my apartment complex office, then claimed she tried to deliver and even left a delivery notice on my door. Both were lies. I called the FEDX hub and complained to the manager. He acted like he really didn't give a damn.