This company has had an expensive T1 setup for a while. 1.5mbit coming in, 3mbit wan, and four 1.5 mbit connections at the branch offices. Let's just say slow is a nice word to describe this. Another thing is they have a SLA for 99.999% uptime, yet we have had offices (including the HQ) go down for a few hours here, a few hours there, a day here, a day there, and all we get is a small credit on our bill because they were unable to meet the SLA. AND nothing has been down enough to warrant a breach of contract. That small credit doesn't help us much because a few bucks doesn't equal the productivity lost for that day.
What is used over the wan is file transfers to the HQ server and voip desk phones that connect to the HQ phone server.
I am trying to come up with better solutions than the unreliable slow crap they have now. I have solutions that would speed things up quite a bit but then reliability comes into play.
First, I know I can get Charter 50/5 cable, but upload is where it really counts here and cable's upload (especially Charter's) is very overshared. On top of that, cable doesn't offer an SLA of any sort, so I would supplement that with DSL connections at each office. Has anyone here used cable/dsl and vpn's to carry voip traffic from remote offices to an HQ using cable? It's not my failover, shaping, and QOS I am concerned about, It is the cable companies ability to provide me steady bandwidth.
Second, I am trying to get Metro Ethernet quoted. This would be the ultimate solution if it's cost effective. If anyone has this, could you give me a ballpark on what you are paying, for what speed, from who, and how reliable the service has been?
Anyone care to share if they have a bigger setup like this and what they did to solve their bandwidth needs? If only fiber was available everywhere....
What is used over the wan is file transfers to the HQ server and voip desk phones that connect to the HQ phone server.
I am trying to come up with better solutions than the unreliable slow crap they have now. I have solutions that would speed things up quite a bit but then reliability comes into play.
First, I know I can get Charter 50/5 cable, but upload is where it really counts here and cable's upload (especially Charter's) is very overshared. On top of that, cable doesn't offer an SLA of any sort, so I would supplement that with DSL connections at each office. Has anyone here used cable/dsl and vpn's to carry voip traffic from remote offices to an HQ using cable? It's not my failover, shaping, and QOS I am concerned about, It is the cable companies ability to provide me steady bandwidth.
Second, I am trying to get Metro Ethernet quoted. This would be the ultimate solution if it's cost effective. If anyone has this, could you give me a ballpark on what you are paying, for what speed, from who, and how reliable the service has been?
Anyone care to share if they have a bigger setup like this and what they did to solve their bandwidth needs? If only fiber was available everywhere....