cageymaru
Fully [H]
- Joined
- Apr 10, 2003
- Messages
- 22,106
Today I was staring at Origin wondering if I really wanted to play BF3 badly enough that I would actually support EA. So I said to myself I'll give them a test. Hopped on Live Chat to request something weird.
I explained to the Live Chat person named Valeria that I had purchased MoH long ago, but lost my discs in my storage unit when I moved. I was wondering if she could hook me up with a downloaded copy to replace the physical one. I explained that I did take the time to register it, and that she can check my stats on the Gun Club website.
Valeria asked me what my serial code was and I responded that I didn't have a clue as the Dvd case was in storage. She didn't promise me much, but offered to try to help. 2 minutes later I had MoH in my list of games. Can't beat that for customer service!
So in short I finally had a good experience with Origin. I wish my DLC for DA:Origins Ultimate Edition worked, but this kinda made up for it. Still wary of EA, but good customer service goes a long way to winning me over.
At least now I may be willing to give them a chance even though I still think that not every publisher needs proprietary software running on your system to play their games. But if they are willing to sell Indie and other publisher's games on their service then I would consider them to be another Steam / Direct2Drive / Impulse, etc. This last statement has yet to fully materialize, so I'm just watching to see what they do in the end.
I explained to the Live Chat person named Valeria that I had purchased MoH long ago, but lost my discs in my storage unit when I moved. I was wondering if she could hook me up with a downloaded copy to replace the physical one. I explained that I did take the time to register it, and that she can check my stats on the Gun Club website.
Valeria asked me what my serial code was and I responded that I didn't have a clue as the Dvd case was in storage. She didn't promise me much, but offered to try to help. 2 minutes later I had MoH in my list of games. Can't beat that for customer service!
So in short I finally had a good experience with Origin. I wish my DLC for DA:Origins Ultimate Edition worked, but this kinda made up for it. Still wary of EA, but good customer service goes a long way to winning me over.
At least now I may be willing to give them a chance even though I still think that not every publisher needs proprietary software running on your system to play their games. But if they are willing to sell Indie and other publisher's games on their service then I would consider them to be another Steam / Direct2Drive / Impulse, etc. This last statement has yet to fully materialize, so I'm just watching to see what they do in the end.