I bought a Abit AV8 from newegg last friday (12/3) and got it on wednesday (12/8). After many hours of messing with this board and posting on all sorts of forums including abit's, I decided that the board is just too damn buggy and that I don't want it anymore. I was going to return it and just take it on the chin with the 15% restocking fee and go with the tried and true MSI neo2 Platinum. Well today (12/11 4 days after recieveing the board) I went on the site to get my rma number and when I clicked on my order they are telling me that and I quote "This item is NOT REFUNDABLE, exchange for same exact item only". This is cause for concern on my part becasue I have only had this board 4 days and I can't find anywhere on their site that says that this mobo has a 7 day return policy. I know their chips do but I am under the impression that the mobos have 30 days. Heres what I pulled directly from the terms and conditions:
1. Newegg.com SATISFACTION GUARANTEE - Newegg.com offers our customers a 30-day satisfaction replacement or refund guarantee on all purchases, except:
7-day replacement or refund guarantee on all CPUs, including refurbished processors. All other refurbished merchandise has a 15 day warranty period.
Note: For CPU, base cost will reflect current market price, and 15% restocking fee will apply after this adjustment. Therefore, total refund is subtracting.
Downloadable software is non-refundable.
I have sent an email to confirm this action from them. I am slightly concerned even though I've never had a problem from them and I shop from them all the time. I cant say how disappointed Ill be if I am stuck with this chinsy motherboard. Any thoughts?
1. Newegg.com SATISFACTION GUARANTEE - Newegg.com offers our customers a 30-day satisfaction replacement or refund guarantee on all purchases, except:
7-day replacement or refund guarantee on all CPUs, including refurbished processors. All other refurbished merchandise has a 15 day warranty period.
Note: For CPU, base cost will reflect current market price, and 15% restocking fee will apply after this adjustment. Therefore, total refund is subtracting.
Downloadable software is non-refundable.
I have sent an email to confirm this action from them. I am slightly concerned even though I've never had a problem from them and I shop from them all the time. I cant say how disappointed Ill be if I am stuck with this chinsy motherboard. Any thoughts?