jedimasterk
Weaksauce
- Joined
- Jul 23, 2004
- Messages
- 82
Nero buyers in the US beware. I had purchased Nero 6.6 Ultra Edition Retail Package, right from Ahead Software. Guess what, it was Nero 6.3.1.18, which is not compatible with Windows XP SP2. My invoice, and the packaging slip had all said Nero 6.6 Ultra Edition Retail. I contacted Ahead software, and they told me that this only applied to European customers. Not to those of us here in the US. And that the newest version on CD in the US was 6.3.1.18. I was p....sd. Their website had made no distinction at all, between US retail packaging and European packaging as it applied to versions. If I purchased Nero 6.6 Ultra Edition, then that is what I should have gotton on CD. They also informed me that only unopened packages could be returned. Well if I didn't open it I wouldn't have known. They told me they were deeply sorry for this error. But they still have yet corrected the error on their onlineshop. In a bit of a rage, in the trash it went. after about 7 e-mails back and forth they told me to send it back, but it was a little to late. I sent it to the trash bin. Piece of advice. US customers should boycott Ahead software till this error has been corrected, and US customers truly get what they pay for. Not old versions!.