Microsoft Live Club

Unbelievable. They're trying to weasel out of giving me my Vista Ultimate.

Here's what they sent me today after I inquired about where my copy of Vista was:

Dear Live Search Club Participant:

Thank you for your patience while we contacted our supplier regarding the status of your order. Your Vista order has been cancelled. Your LX-3000 Headset FedEx Track#213184770531123 shipped 8/29/2007.

The Live Search Club screens game play against criteria meant to identify likely use of bots, macros, or other automated programs to play the games. Those types of activity violate the terms of use of our service (http://club.live.com/TermsAndConditions.htm). When a user account has triggered these criteria, the Live Search Club cancels any prize orders and discontinues ticket accruals for the account.

If your account was not marked fraudulent and your order was cancelled, it is because there is a limit of one hardware and one software prize per household address. Upon review, any duplicate household orders are automatically cancelled.

Best Regards,

Live Search Club Customer Support

My response:

Excuse me? My order was cancelled? Why exactly is that? My account was never marked fraudulent, I never once cheated, and I received my headset so that's obviously not the case. You mention only one hardware and one software prize per household, but both my brother and I received our headsets that we both played legitimately and ordered a few weeks apart. In fact, we both got ours on the same day. I have received no software prize at all and I only ordered one copy of Vista. My pregnant girlfriend ordered one as well, and had shipped to my address even though she was living somewhere else because there was no rule against duplicate prizes to the same address at that time. I ordered my Vista well before my headset, but it's quite apparent what you did was send me a headset and hope I'd be satisfied with that, despite spending hours in front of a computer playing Flexicon so I could get the latest OS from Microsoft.

I've recently read about another spurned clublive player who's recently filed suit against you guys for your underhanded behavior. I did not want to go down that route but he's giving tips on how to undergo filing such a suit to the hundreds of other players who have been denied their prizes by you guys. If this matter isn't handled to my satisfaction I'm going to be forced to go that route. I honestly never believed that a company such as Microsoft would try and weasel their way out of giving prizes to those who rightfully earned the, but apparently I was wrong.

Good day.


I forgot to mention in the email that my girlfriend never received her Vista either. Even though they instituted the rule after we ordered, if we had at least received one I wouldn't be so pissed, but we didn't get one.
 
I ordered a zune a week or something ago. The estimated shipping date was 12/13/07. I bought a zune off of woot.com monday (I couldn't wait any longer)
 
ManCannon said:
Unbelievable. They're trying to weasel out of giving me my Vista Ultimate.

Here's what they sent me today after I inquired about where my copy of Vista was:

Dear Live Search Club Participant:

Thank you for your patience while we contacted our supplier regarding the status of your order. Your Vista order has been cancelled. Your LX-3000 Headset FedEx Track#213184770531123 shipped 8/29/2007.

The Live Search Club screens game play against criteria meant to identify likely use of bots, macros, or other automated programs to play the games. Those types of activity violate the terms of use of our service (http://club.live.com/TermsAndConditions.htm). When a user account has triggered these criteria, the Live Search Club cancels any prize orders and discontinues ticket accruals for the account.

If your account was not marked fraudulent and your order was cancelled, it is because there is a limit of one hardware and one software prize per household address. Upon review, any duplicate household orders are automatically cancelled.

Best Regards,

Live Search Club Customer Support

My response:

Excuse me? My order was cancelled? Why exactly is that? My account was never marked fraudulent, I never once cheated, and I received my headset so that's obviously not the case. You mention only one hardware and one software prize per household, but both my brother and I received our headsets that we both played legitimately and ordered a few weeks apart. In fact, we both got ours on the same day. I have received no software prize at all and I only ordered one copy of Vista. My pregnant girlfriend ordered one as well, and had shipped to my address even though she was living somewhere else because there was no rule against duplicate prizes to the same address at that time. I ordered my Vista well before my headset, but it's quite apparent what you did was send me a headset and hope I'd be satisfied with that, despite spending hours in front of a computer playing Flexicon so I could get the latest OS from Microsoft.

I've recently read about another spurned clublive player who's recently filed suit against you guys for your underhanded behavior. I did not want to go down that route but he's giving tips on how to undergo filing such a suit to the hundreds of other players who have been denied their prizes by you guys. If this matter isn't handled to my satisfaction I'm going to be forced to go that route. I honestly never believed that a company such as Microsoft would try and weasel their way out of giving prizes to those who rightfully earned the, but apparently I was wrong.

Good day.


I forgot to mention in the email that my girlfriend never received her Vista either. Even though they instituted the rule after we ordered, if we had at least received one I wouldn't be so pissed, but we didn't get one.
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my friend ordered a zune and it was shipped. was supposed to go to WA but went up to portland and was returned to sender for some reason. they never resent it. its ridiculous.
 
markt435 said:
my friend ordered a zune and it was shipped. was supposed to go to WA but went up to portland and was returned to sender for some reason. they never resent it. its ridiculous.
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that sucks, did he use bots for it?
 
Wendig0 said:
that sucks, did he use bots for it?
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yeah

but they had no reason for it to be returned to sender. other people have cheated and gotten their stuff. my guess is it went to a wrong address and whoever it was was nice enough to send it back. lol
 
I ordered a Wireless 360 Controller on August 3rd, 2007 without any use of bots or hacks, and I still haven't got any confirmation or hint of where it is.
 
I finally got my 4 zune cases by Griffin. Nice case but I must say with the case the zune is just to big to fit my my jeans pocket.
Also the shut off from static is just crazy. I lose my place in audio books and podcasts.
If this isn't fixed in the new November firmware it looks like my son is getting a nice zune 30 for xmas.
 
Wow i just saw this offer tonight! Sounds pretty sweet, been playing flexicon since Its the easiest for me although Chicktionary is fun too. When i click in "Get Prizes" only the charity button is there?... Granted i only have a hundered tickets do the prizes show up as you gain more Tickets? Or is the deal dead?
thanks!
 
my zune that I bought fits in my pockets pretty well. IDK if they're just big or something but I think the zune is pretty pocketable.
 
Yeah, its pretty gay how Microsoft have been fucking legit players out of their orders, most notably the Zune and Vista.

They need to find a better way to differentiate accounts that are legit and accounts that are cheating. I know some dude that got to 26k legit, ordered the Zune and other things, and got a rejection email. Yeah, all those hours gone.
 
looks like they took down the 360 as a prize :eek:
 
Just for the record, that guy I mentioned in my response to Club Live won his suit against Microsoft. MS never even bothered to reply, and the guy was awarded all damages, plus court fees, plus some kind of interest. He ended up with $2,400 or so for the prize he was never awarded (Vista) and he even brought his broken 360 into the equation.
 
ManCannon said:
Just for the record, that guy I mentioned in my response to Club Live won his suit against Microsoft. MS never even bothered to reply, and the guy was awarded all damages, plus court fees, plus some kind of interest. He ended up with $2,400 or so for the prize he was never awarded (Vista) and he even brought his broken 360 into the equation.
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Which guy on what board? I want said advice he was giving.
 
c.d.e said:
Which guy on what board? I want said advice he was giving.
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While generally a haven for stupidity, it was a post from this really knowledgable guy on GameFAQS. He seems to know an incredible amount about the law and he even posted documents to prove he won his case. He even posts a step by step walk through of how to file your own suit. The info can be found at this link:

http://boards.gamefaqs.com/gfaqs/genmessage.php?board=586880&topic=39277958

Basically Microsoft just lets cases like this go because it would actually cost them more to defend themselves against you then to just pay you, and it's not at all worth their time or effort because a couple thousand dollars is peanuts for them.

Also, I was wrong about how much he won. The actual slip says he was awarded $2,400 plus 9% interest, plus all fees he had to pay to get the ball rolling, plus a prevailing party bonus of $80. All told he ended up with over $3,000.
 
got my Zune today, it's white, cause i'm a white boy... werd
 
NEW PRIZES
Xbox 360 PRO PACKAGE - 35000 tickets
Samsung Widescreen DVD Camcorder - 30000 Tickets
iRobot Roomba Vacuum Cleaning Robot - 25000 Tickets
Magellan Maestro 3100 GPS - 20000 Tickets
 
360 shows as out of stock, doubtful it will ever be back in stock
 
I played legit, and didn't receive any points...

But when I cheated, I got points and prizes... 1 zune, 5 webcams...

Not as bad as the guys with 30 accounts ordering 30 copies of Vista or Zunes...
 
played legit and never recieved anything. this was months ago. wasted my time.
 
Dayam.. now it looks like they have put a limit on the amount of tickets you can win per day. I won about 300 so far, and it tells me to come back tomorrow on any game I try to play. PEWP. At that pace, it will take me about 110+ days to gather up all my points I want.

BTW.. has ANYONE ever seen the Xbox 360 in stock?
 
/ anybody have any working easy methods? PM me please. I find it hell trying to do this stuff :(
 
I wish I had the time to do this stuff again... School has been such a Bih to me lately.
 
HeXeD said:
Dayam.. now it looks like they have put a limit on the amount of tickets you can win per day. I won about 300 so far, and it tells me to come back tomorrow on any game I try to play. PEWP. At that pace, it will take me about 110+ days to gather up all my points I want.

BTW.. has ANYONE ever seen the Xbox 360 in stock?
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limit is 1,100 / day
 
Nice.. well that is a little easier. I'm still wondering if they have ever had Xbox 360's stocked. Has anyone here ever received a Xbox 360?
 
they have been stocked before, and i have heard of people getting them.

it was funny cause right when they first started offering the 360 at 30,000 points, they had just started putting their anti-cheating measures into place, and they didn't even have enough puzzles to get to 30,000 points. so they were offering something that at the time was unattainable. obviously more puzzles and such now, it was just funny that you could be playing and trying to get to a prize that you couldn't conceivably get enough points for
 
What size GB-wise is the Zune? I'm gunnin for it but was wondering if its gonna be worth it or not.
 
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