LG Embarrasses with OLED Burn-In at SID Tradeshow

Discussion in '[H]ard|OCP Front Page News' started by Megalith, Jul 8, 2018.

  1. Megalith

    Megalith 24-bit/48kHz Staff Member

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    The reputation of LG’s OLED technology may have taken a hit during SID Display Week, a prestigious industry tradeshow in which vendors flaunt their latest and greatest display products. According to industry associates, one of the company’s panels had signs of screen burn-in on the first day of the show. The owners claim that the display was only used for 50 to 60 hours prior to the event.

    Burn-in refers to permanent image retention, usually caused by leaving a static image on the screen for a long period of time. TV reviews site RTings.com has been conducting a burn-in test on six 2017 OLED TVs since January this year. Uniformity issues were clearly visible after the four-week stage. LG engineers visited the site's lab and confirmed the issues were a result of a factory problem and that some panels were more prone than others.
     
  2. Brian_B

    Brian_B [H]ard|Gawd

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    clickbait...

    It was an LG screen that burned in, but not after only one day at the LG demo booth like the link makes it sound like. It was a booth some other company (that so happens to provide quantum dots to Samsung) that had been intentionally trying to burn in the screen.

    Surprise - you try to break something, and you succeed, and everyone is acts shocked.
     
  3. shpankey

    shpankey [H]Lite

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    Well it's the best of what we have out there, every technology has it's shortcomings and issues. Try breaking in the tv properly instead of trying to make it burn in on purpose.
     
  4. harbingerofdoom

    harbingerofdoom Limp Gawd

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    my 10 year old non oled LG does not seem to have this problem.
    I think ill just keep it since it works, doesnt have burn in issues and doesnt really need to be replaced.
     
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  5. ecuador

    ecuador [H]Lite

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    Actually the burn in test company is an entirely different/separate instance. The one on the show had only worked for 50-60 hours total and was not in any burn in attempt.
     
  6. Yaka

    Yaka Gawd

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    burn in on led is is far worse than on plasma. had a 65 panny phd10. zero problems till an idiot damaged it while decorating. in our dining room we still have the 42phd8 working fine both had been heavily gamed on since day 1. i purchased and returned the 65b7 4 times first 3 burn in from games within the first few days, 4th time was an odd one during the afternoon sunlight would reflect onto the screen which burn a visible patch that just looked odd in some scenes. have not got a sammy qled yeah the blacks arnt that good, in fact our 42" plasma beats it to most things but we have had zero problems

    have demoed a shed load of tvs nothings gets close to crts/plasma for both response times, input lag and motion specially when you watch sports on current tvs just a damn shame.

    for gaming you guys have tcl, here in the uk we get a half arsed version .
     
  7. Kdawg

    Kdawg Gawd

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    man that's nasty. even the colors remained burned in.

    best thing to do now is just buy the cheapest shit and wait till tech improves.
     
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  8. Azphira

    Azphira [H]ard|Gawd

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    This is why you can't get oled pc monitors.
     
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  9. haste.

    haste. [H]ard|Gawd

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    He's referencing the rtings burn in testing in his commentary about the article, something I have linked here a couple times when this conversation comes up. Only bad burn after 26 or 28 weeks is the CNN ticker running 20 hours a day at 100 maximum everything (oled, contrast, brightness, dynamic, etc.) Which are settings only the biggest tool would use.
     
  10. scojer

    scojer 2[H]4U

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    So how long was it at the store? Was it a display model or BNIB?
    Was it really only ran 50-60 hours?
    What were the settings on the TV?

    Lots of info left out. I need a new TV and I'd like to know which one to avoid.
     
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  11. DazzXP

    DazzXP n00bie

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    The burn in issue was the reason Samsung didn't go OLED and instead gone Qdot.
     
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  12. _l_

    _l_ Gawd

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    Best website I've seen to date for accurate TV Ratings
     
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  13. Jim Kim

    Jim Kim 2[H]4U

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    They confirmed what everyone else has known all along.

    insert "No shit" gif here
     
  14. haste.

    haste. [H]ard|Gawd

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    Go to rtings like _I_ said. Also demo the TVs, but understand they are going to be cranked up on demo settings. There is a very long thread I was a part of that discusses the benefits and pitfalls of QLED and OLED from an article a few days ago. Both are great options, I own one of each - older flagship Samsung QLED and C7 LG OLED, I prefer the OLED. You have to go in understanding that there is degradation on OLEDs, potential for burn in and they will never be as bright as a QLED (think more like plasma but paper thin and better), but the QLED is basically a LED with a much better panel so many of the downfalls of LED are going to exist (although the black levels are MUCH better). If you are looking to spend a decent amount and go to somewhere like a BB Mongolia you will get an option to swap out your TV within the first 30 days and they take care of you well if you get buyers remorse... Did it with my QLED going from the little brother to the flagship and they didn't even make me box it up and let me keep the 3d goggles from the first set.
     
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  15. atom

    atom Gawd

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    I have a Motorola Z Play for my phone, it has an AMOLED screen. Complete garbage. Not only does it have really bad burn in, but some of the colors have washed completely out. My dad has purchased some crazy expensive 60" OLED 4k TV and I had to bite my tongue. Maybe it will work out for him, it sure is beautiful right now.
     
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  16. M76

    M76 [H]ardness Supreme

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    Well if I watch 4:3 shows for just a few minutes on my plasma the vertical lines where the black bars would start would be noticeable for hours after that.
     
  17. shpankey

    shpankey [H]Lite

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    That's just image retention, not burn in.
     
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  18. JediTerminator

    JediTerminator n00bie

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    I've been using a 55" LG C7 OLED as my desktop monitor (wall-mounted) for 10 months now, primarily for PC/XB1X gaming.
    With over 3000 hours on it, about 10 hours/day, I have ZERO burn-in (just checked it) and I have never used the pixel refresher.
    Hands down, the best PC gaming monitor I've ever had (and I'd had many), and by far the most expensive. Time will tell if it was ultimately worth it, but if it lasts another 2-3 years, I wouldn't hesitate to buy another.

    Tip for those thinking of doing the same: Avoid using max backlight as it will hasten burn-in. I use 20 for normal PC use and 65 for HDR gaming. OLEDs tend to dim with age, so using lower brightness levels should extend panel life and allow room for boosting brightness as the organic material degrades.
     
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  19. dreamwriter

    dreamwriter Limp Gawd

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    High contrast is also a factor in burn in.
     
  20. Lateralus

    Lateralus More [H]uman than Human

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    Exact same here, except mine isn't wall mounted. I tried sharing my experience in the other thread that haste mentioned but had to stop posting in it because of one irrational guy pushing his anti-OLED agenda who wouldn't listen to us actual owners saying that we hadn't had problems. We were all accused of ignoring reported issues and defending our purchases. I have nothing to defend - I would get rid of this set at the first sign of a problem and not think twice about it, but it's been amazing!

    I've used mine for movies, web browsing, and marathon gaming sessions playing games for hours and hours that had static UI elements. Not even the slightest hint of temporary image retention afterwards. Believe me or don't, but I think this whole burn-in thing is overblown.
     
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  21. shpankey

    shpankey [H]Lite

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    It is overblown, just like it was with Plasmas... I have 4 plasma's in my house, 2 like a decade old and don't even get temp IR anymore. I have long since been at the point of not even having to worry about it for years now. It dims over time and gets resilient... I can play whatever I want, whenever and however long now.

    Again, break in your tv's properly... it took me like 3 days (early on it's more susceptible) and use common sense (don't put everything on 100 right off the bat and keep static images on it for days). I mean, you actually have to be stupid to make it happen. But of course, many people are so we get these stories. :sigh
     
    Last edited: Jul 8, 2018
  22. Bigbacon

    Bigbacon [H]ardForum Junkie

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    My 11 year old.plasma also is fine and it see gaming and everything.
     
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  23. Jumpem

    Jumpem Limp Gawd

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    It's more like because LG owns the patent on them.
     
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  24. shpankey

    shpankey [H]Lite

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    Bring on Qdot MicroLED 8k tv's (they are coming!)
     
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  25. x3sphere

    x3sphere 2[H]4U

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    I have two OLED TVs, one is almost 3 year old now (first gen 1080p model) and it has no burnin.

    Even if I do end up getting burn in, I would be fine with buying another. OLED TVs keep falling in price and if I can get 3-5 usable years out of the display it beats being stuck with backlight bleed to me.
     
  26. Chaos Machine

    Chaos Machine Limp Gawd

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    You upgrade your TV every 3-5years? For most consumers it's probably twice that. Tvs are not smartphones most people don't look at them as a consumable item they replace every few years, they use them till they break or look like shit in comparison to what they see in the store in their price range
     
  27. ianken

    ianken [H]ard|Gawd

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    Hundreds of hours of gaming on my newish LG C7. No burn-in.

    I had THOUSANDS on the plasma that preceded it: no burn in (because I know how to care for a plasma).

    Reading the article: they tried to burn in the display. Good job. Atypical use patterns.
     
  28. x3sphere

    x3sphere 2[H]4U

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    Well ideally I'll keep them longer than that, but if they develop burn-in after 3-5 years, I'm just saying I won't be upset. Even with LCD, you are lucky if you'll get 5+ years use of it before it fails, the build quality of TVs today isn't as good with the obsession of making everything so thin.
     
  29. alxnet7227

    alxnet7227 [H]Lite

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    That's what Samsung says.

    I think the real truth is that LG has been more successful at manufacturing OLED (they have the rights to a unique manufacturing process acquired from Kodak that produces better yields in the large format vs their competitors).

    Producing large OLED panels using Samsung's method most likely wasn't as economically feasible and they jumped ship to quantum.

    https://www.cnet.com/news/lg-says-white-oled-gives-it-ten-years-on-tv-competition/
     
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  30. meanmodda[H]

    meanmodda[H] Gawd

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    I guess one more reason to stick with projectors. My JVC still produces awesome blacks after 8 years of ownership(still original lamp) and will only be replaced when JVC releases a 4k projector at a similar price.
     
  31. alxnet7227

    alxnet7227 [H]Lite

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    I miss having solid borders around my TV. Made it so much easier to move around if I had to. Everything now is like handling eggshells.
     
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  32. haste.

    haste. [H]ard|Gawd

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    Burn in has always been overblown. I still have a 2012ish panny st60 in my basement that has had enough static images on it there should be nothing but ghosts floating when I turn it on. Still perfect. Doesn't get much use these days cause of the oled, but nevertheless... the only TV I ever had with image retention problems was Samsung's flagship plasma and it was awful (still never burn in). Maybe that's the answer to the earlier poster on why they avoided oled ;)

    I gave up on that other thread after throwing a lot of olive branches trying to get some sort of rational debate yet still getting blind responses, especially since I have a flipping qled, and neither of the two main "promoters" have owned either.
     
  33. shpankey

    shpankey [H]Lite

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    Some people just can't disconnect themselves... Ford v Chevy, PC v Mac, nvidia v vodoo, sony v msft v nintendo v sega. I've even seen oil fanboys (bob is the oil guy forums, it's a thing). There is no reasoning with these fractured minded fanboys. It is literally good v evil for them and no grey areas at all.
     
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  34. Galvin

    Galvin 2[H]4U

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    Why are we still messing around with OLED when we have micro LED now?
     
  35. shpankey

    shpankey [H]Lite

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    Cuz it's still too early and expensive... we are getting there though.
     
  36. Trimlock

    Trimlock [H]ardForum Junkie

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    I have two panny plasmas, one from 9? Years ago and the last one they made, VT60. Both rocking with no screen retention. Their is issues with bright scenes followed by dark scenes on the older one, as the cells aren’t as fast to wash out but it’s mostly a non-issue as it’s used to watch TV and not movies.
     
  37. M76

    M76 [H]ardness Supreme

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    I actually thought they were the same thing. I didn't know actual permanent image retention can occur in a TV, well that's just shit design then I agree.
     
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  38. YeuEmMaiMai

    YeuEmMaiMai Pick your own.....you deserve it.

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    I have had quirte the opposite experience with my AMOLED devices like Lumia 480, 950, 950 XL... and now a Galaxy S8. All are very solid devices asd ZERO burn in or color wash out. The only thing is they do not like -27F when you accidently leave them in your car over night in the middle of the deep freeze. While they were not damaged, they were REALLY SLOW...
     
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  39. jnemesh

    jnemesh Gawd

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    My Samsung S8+ has SERIOUS burn in from maps (my commute is between an hour and two each way, depending on traffic). I can CLEARLY see the buttons on the right side of the screen, but the whole display is etched.

    My next phone will have LCD.
     
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  40. YeuEmMaiMai

    YeuEmMaiMai Pick your own.....you deserve it.

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    turn the brightness down from the default of burn my eyes out?
     
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