Etherton
Will Bang for Poof
- Joined
- Aug 7, 2006
- Messages
- 6,996
I did not know where to post this but wanted to give everyone a heads up. Love Amazon to death and a long time customer but I have been waiting on a refund for a Garmin GPS I sent back. I finally called them and they told me that it had been refunded on 8/5/13. I checked with my bank and it had not ever been refunded. I got to checking and 2 out of the last 3 items I have returned never got refunded either - my fault for not keeping better track but not refunded none the less. I called them up again and this time spoke to a supervisor that is now forwarding it to the billing dept. I was looking at the "order details" screen on these orders and it clearly states that they was never refunded. Of course when questioned about that detail they said that was my account and they could not see it. He said that if my bank never "accepted" the refund then it is floating around in limbo.
To check go to your order history and right below the date the order was placed click on "order details" then scroll to the bottom. Some were refunded correctly and some weren't - no pattern to it at all.
Stated they refunded this order and it says completed but verified with the bank that no refund was received :
Here is an order they actually refunded :
Anyways do what you will with this thread but if they done this to me then there are others out there too. Check your refunds with your bank/credit cards.
To check go to your order history and right below the date the order was placed click on "order details" then scroll to the bottom. Some were refunded correctly and some weren't - no pattern to it at all.
Stated they refunded this order and it says completed but verified with the bank that no refund was received :
Here is an order they actually refunded :
Anyways do what you will with this thread but if they done this to me then there are others out there too. Check your refunds with your bank/credit cards.