Hitachi 2TB Harddrive Owner's Thread

roach9

Limp Gawd
Joined
Jan 17, 2012
Messages
147
Just confirmed and plugged in the serial numbers to Seagate's site.

Warranty good until:

In Warranty
Expiration 09-May-2017

Really impressive.
 

odditory

Supreme [H]ardness
Joined
Dec 23, 2007
Messages
6,482
^ Impressive until they change it midway through the warranty like they seem to have done with some other models. Very hard to put any faith in Seagate and unfortunately they're going to become one of the go-to drives due to current prices and based on Hitachi's supply appearing to dry up. Just baffling that as time's gone on and tech has matured and increased, warranties have decreased. One can only assume corners are being cut somewhere to meet price goals and that means reliability takes a hit enough that the company has less faith in their own products after extensive internal testing.

More time needs to pass before anyone currently standardized on Hitachi drives should consider another brand, unless you simply have to have the storage now. Reason being its still unknown how a transition if any will be carried out by WD, what the scope of it is, etc. No public statements have been made, or likely will be made, all we can do is watch the supply chain and see what comes down. It wouldn't make sense for WD to simply kill off Hitachi's fabs and send everyone home so the question is will the new drives they produce be WD's design/internals/controller/firmware (bleh) or will it be Hitachi drives all the way down to the firmware but with a WD label. In WD's arrogance I'm sure they feel their crap is superior though and thus "everything must use it."
 
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larrymoencurly

[H]ard|Gawd
Joined
Jul 18, 2002
Messages
1,635
^ Impressive until they change it midway through the warranty like they seem to have done with some other models.
I've never seen that done by a company that didn't go bankrupt, except for Samsung 750GB Spinpoint F1 drives sold by Fry's with a 5-year factory warranty that was shrunk to 3 years.
 

kac77

2[H]4U
Joined
Dec 13, 2008
Messages
2,891
More time needs to pass before anyone currently standardized on Hitachi drives should consider another brand, unless you simply have to have the storage now. Reason being its still unknown how a transition if any will be carried out by WD, what the scope of it is, etc.

This is pretty much where I'm at. My 6 TB array is now full. When I built the ZFS server it was on 1TB WD RE4 drives. They've been great. They were cheap and before the flood. The problem is i need more storage now and 1TB ain't going to cut it and the 250+ per drive they are charging per 2TB is just too much.

Unfortunately I didn't by the 5k3000 Hitachis in time. So I'm looking for alternatives. I'm not afraid of advanced format I can config for that no problem. I just need the best bang for buck. Would you or anyone recommend the 7K3000's for a ZFS build? I've reviewed so many I can't make up my mind anymore..lol.
 

cgcatle

n00b
Joined
Aug 4, 2012
Messages
1
Hitachi 7K3000 2TB drives are on sale at Fry's until Thursday, Aug. 9. These are model HDS723020BLA642, part number 0F012155. They are in a retail box with Hitachi part number 0S02861. Fry's is showing them as 32MB buffer, but the boxes on the shelf show 64BM buffer. The Fry's item number is #5947254. I picked up four and they are working fine. Two had FW 800 manufactured in ARP 2012 and two had FW 5C0 manufactured in OCT 2011. I updated these last two to FW 800.
http://www.frys.com/product/5947254
 

nekrosoft13

[H]ard|Gawd
Joined
Jan 4, 2005
Messages
1,572
its sad, now with hitachi almost gone and samsung gone, there are no good hard drive manufactures left :( only seagate and WD.
 

odditory

Supreme [H]ardness
Joined
Dec 23, 2007
Messages
6,482
They're already there. This label look familiar?

j9Kst.png
 
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odditory

Supreme [H]ardness
Joined
Dec 23, 2007
Messages
6,482
FWIW, two weeks ago I sent in a Hitachi 2TB 7K2000 HDS7220ALA330 in for RMA, today received a Hitachi 2TB 7K3000 HDS723020BLA642 as a replacement.

The drive I sent in wasn't even really bad, only had a few bad sectors, I more just sent it in as a test to see what they'd send back in return since at least one person reported getting a WD Green back on a 2TB Hitachi RMA (kill me).
 
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Joined
Jul 2, 2009
Messages
10
FWIW, two weeks ago I sent in a Hitachi 2TB 7K2000 HDS7220ALA330 in for RMA, today received a Hitachi 2TB 7K3000 HDS723020BLA642 as a replacement.

The drive I sent in wasn't even really bad, only had a few bad sectors, I more just sent it in as a test to see what they'd send back in return since at least one person reported getting a WD Green back on a 2TB Hitachi RMA (kill me).

wow really?
 

odditory

Supreme [H]ardness
Joined
Dec 23, 2007
Messages
6,482
Interesting to note the Toshiba DT01ACA100 1TB drive has been quietly available at online retailers for the past 5-6 weeks. And despite the Toshiba sticker apparently they even still show as a Hitachi HDS721010DLE6​30 (Hitachi 7K1000.D) when queried by the controller. However I'm sure this new batch of 1.5TB/2.0TB/3.0TB announced in the press release will ATA-identify as Toshiba.

Given the Toshiba press release yesterday, the significance here - and good news for existing Hitachi owners looking to expand their drive pools - is its more confirmation that these are literally just restickered Hitachi's rather than some new ground-up design based on Hitachi designs/patents.

aZUx0.jpg
 
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UhClem

Limp Gawd
Joined
Jun 8, 2011
Messages
203
...
Given the Toshiba press release yesterday, the significance here - and good news for existing Hitachi owners looking to expand their drive pools - is its more confirmation that these are literally just restickered Hitachi's rather than some new ground-up design based on Hitachi designs/patents.
I hope you're right! But, then, there must be an error in the details/specs in the tables in that press-release. Among the non-7200rpm models, they show the 3TB ones as being 5940rpm, with 2TB and 1.5TB being 5700rpm; however, in the DS5K3000 product line, it (the reality) is the reverse.

Further justification for "Don't make technical decisions based on marketing statements." ???
 

odditory

Supreme [H]ardness
Joined
Dec 23, 2007
Messages
6,482
That's trivial and probably erroneous. The key things to remember are #1 they were basically handed a winning formula by adopting a Hitachi plant - why change it. #2 There wasn't enough lead time to design a new drive from the ground up this quickly.
 

barbz

Weaksauce
Joined
Apr 25, 2010
Messages
85
Does anyone know what the defaults are for spin up/down times? is there anything in the disk firmware telling it to sleep?

I have a couple of these in my freebsd box (disks set to always on) but the disk still seems to spin up/down and the load cycle count jumping up high (happens when nothing is using the disks well I cant tell whats using them (and why always on isnt always on)) - Other than the load cycle you can hear the head seeking or a little beep when it gets accessed for the first time (head parking)?
 
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DJSammy69

n00b
Joined
Oct 28, 2009
Messages
28
Hi,
Got my self first Hitachi drive ever. But who made my drive?
DSC05882_cr.jpg


I ask because friend jokingly said its made by Seagate. But that cant be true.
 

wkearney99

Limp Gawd
Joined
Sep 8, 2010
Messages
370
Well, given all the drive vendor shuffling lately I wouldn't be surprised to hear someone thinking that.

WD buys HGST but then sells some 3.5 drive lines to Toshiba. Meanwhile WD also buys a Thailand part of Toshiba's drive manufacturing. Just whose name will be on the Deskstar/Ultrastar drives once the WD->Toshiba transition is complete?

Who's on First and all that... Bit shocking how condensed the drive market has become in recent years. Not that I miss the adventures of crappy Micropolis and Maxtor drives... but at least there was diversity in the market.
 

unwire

Weaksauce
Joined
Sep 10, 2009
Messages
67
Question for RocketRaid 4320 owners: Have any of you tried using a 2TB 7k3000? Is it compatible?

As some of you may know, Hitachi is shipping 7k3000s in their 7k2000 boxes now, but I already have an array of 7k2000s on my RR4320 that I want to add on to. Can I add these 7k3000s to my existing array of 7k2000s? I've heard from the 3TB 7k3000s are not compatible with the RR4320 but wasn't sure about the 2TB 7k3000s.

It would be nice to get a confirmation from someone in the community before attempting an online expansion and holding my breath.. :)

Thanks!
 

nitrobass24

[H]ard|DCer of the Month - December 2009
Joined
Apr 7, 2006
Messages
10,462
Anyone started upgrading to the 4TB hard drives?

I was thinking of snagging some Hitachi 4TB 5ks before they all disappeared from the market and cut my drive count in half.

Running an Areca 1880
 

mwroobel

Supreme [H]ardness
Joined
Jul 24, 2008
Messages
5,154
Anyone started upgrading to the 4TB hard drives?

I was thinking of snagging some Hitachi 4TB 5ks before they all disappeared from the market and cut my drive count in half.

Running an Areca 1880

We have production arrays with both 5k and 7k Hitachi 4TB drives, they are good reliable drives for HW RAID.
 

shanester

Weaksauce
Joined
Mar 1, 2011
Messages
70
I have been having fits with one of my 2TB 5K3000's. All drives are connected to 2xM1015 IT mode in OI. Below shows errors on the drive, but I'm not exactly sure what is wrong with the drive. I have taken the drive out and ran DFT and HD Tune on it and it is not reporting errors. So I am not sure what the steps are for true problem determination are.
The drive originally had 580 firmware. I upgraded to 5C0 but that didn't help. Questions and suggestions are welcome.

Code:
Disks in use on LSI SAS2 controller (click on Controller:Enclosure:Slot to identify)												
id	sas2_slot	product	cap	error	smart_sn	smart_health	smart_temp	pool	vdev	state	busy	
c2t5000CCA369CAB2A4d0	c0:e1:s0	Hitachi HDS5C302	2.00 TB	Error: S:14 H:0 T:0		PASSED	43 °C	zfs_p1	raidz	ONLINE	configured	
c2t5000CCA369CD3F3Ad0	c0:e1:s1	Hitachi HDS5C302	2.00 TB	Error: S:13 H:0 T:0	ML0220XXXXXXX	PASSED	46 °C	zfs_p1	raidz	ONLINE	configured	
c2t5000CCA369CD615Fd0	c0:e1:s2	Hitachi HDS5C302	2.00 TB	Error: S:2 H:80 T:391	ML0220XXXXXXX	PASSED	42 °C	zfs_p1	spares	AVAIL	configured	
c2t5000CCA369CD6427d0	c0:e1:s7	Hitachi HDS5C302	2.00 TB	Error: S:13 H:0 T:0	ML0220XXXXXXX	PASSED	41 °C	zfs_p1	raidz	ONLINE	configured	
c2t5000CCA369CF89D1d0	c0:e1:s5	Hitachi HDS5C302	2.00 TB	Error: S:13 H:0 T:0	ML0220XXXXXXX	PASSED	42 °C	zfs_p1	raidz	ONLINE	configured	
c2t5000CCA369CF9DD7d0	c0:e1:s6	Hitachi HDS5C302	2.00 TB	Error: S:13 H:0 T:0	ML0220XXXXXXX	PASSED	42 °C	zfs_p1	raidz	ONLINE	configured	
c2t5000CCA36AC2A785d0	c1:e1:s4	Hitachi HDS72302	2.00 TB	Error: S:13 H:0 T:0	MN3220xxxxxxx	PASSED	43 °C	zfs_p1	raidz	ONLINE	configured	
c2t5000CCA36AC2ADB2d0	c1:e1:s5	Hitachi HDS72302	2.00 TB	Error: S:13 H:0 T:0	MN3220xxxxxxx	PASSED	45 °C	zfs_p1	raidz	ONLINE	configured	
c2t5000CCA36AC2ADB6d0	c1:e1:s1	Hitachi HDS72302	2.00 TB	Error: S:13 H:0 T:0	MN3220xxxxxxx	PASSED	44 °C	zfs_p1	raidz	ONLINE	configured	
c2t5000CCA36AC2BCCAd0	c1:e1:s7	Hitachi HDS72302	2.00 TB	Error: S:13 H:0 T:0	MN3220xxxxxxx	PASSED	46 °C	zfs_p1	raidz	ONLINE	configured	
c2t5000CCA36AC2BCCDd0	c1:e1:s3	Hitachi HDS72302	2.00 TB	Error: S:13 H:0 T:0	MN3220xxxxxxx	PASSED	45 °C	zfs_p1	raidz	ONLINE	configured	
c2t5000CCA36AC2BCDAd0	c1:e1:s6	Hitachi HDS72302	2.00 TB	Error: S:13 H:0 T:0	MN3220xxxxxxx	PASSED	48 °C	zfs_p1	raidz	ONLINE	configured	
c2t5000CCA36AC2D771d0	c1:e1:s2	Hitachi HDS72302	2.00 TB	Error: S:13 H:0 T:0	MN3220xxxxxxx	PASSED	46 °C	zfs_p1	raidz	ONLINE	configured	
												
Disks available on LSI SAS2 controller (Controller:Enclosure:Slot)												
id	sas2_slot	product	cap	error	smart_sn	smart_health	smart_temp	pool	vdev	state	busy	
												
												
												
Disks in use on non LSI2 controller:												
id	identify	product	cap	error	smart_sn	smart_health	smart_temp	pool	vdev	state	busy	
c4t0d0	via dd	Virtual disk	21.47 GB	Error: S:0 H:0 T:0		6000c29e99569a6877c43add1e35e494	n.a.	-	rpool	basic	ONLINE	configured
												
												
Disks available on non LSI2 controller:												
id	identify	product	cap	error	smart_sn	smart_health	smart_temp	pool	vdev	state	busy	
												
												
												
SAS2 Controller												
Index	Adapter	Vendor ID	Device ID	PCI Adr	Sub Ven	Sub Dev						
0	SAS2008	1000h	72h	00h:03h:00h:00h	1000h	3040h						
1	SAS2008	1000h	72h	00h:13h:00h:00h	1000h	3020h						
												
Enclosure Information												
Enclosure	Logical ID	Numslots	Startslot									
1	500605b0	8	0									
												
												
												
												
Smart details of disk c2t5000CCA369CD615Fd0 Hitachi HDS5C3020ALA632 												
												
												
smartctl 5.42 2011-10-20 r3458 [i386-pc-solaris2.11] (local build)												
Copyright (C) 2002-11 by Bruce Allen, http://smartmontools.sourceforge.net												
												
=== START OF INFORMATION SECTION ===												
Model Family:     Hitachi Deskstar 5K3000												
Device Model:     Hitachi HDS5C3020ALA632												
Serial Number:    ML0220XXXXX												
LU WWN Device Id: 5 000cca 369cd615f												
Firmware Version: ML6OA5C0												
User Capacity:    2,000,398,934,016 bytes [2.00 TB]												
Sector Size:      512 bytes logical/physical												
Device is:        In smartctl database [for details use: -P show]												
ATA Version is:   8												
ATA Standard is:  ATA-8-ACS revision 4												
Local Time is:    Wed Nov 28 11:33:38 2012 CST												
SMART support is: Available - device has SMART capability.												
SMART support is: Enabled												
												
=== START OF READ SMART DATA SECTION ===												
SMART overall-health self-assessment test result: PASSED												
												
General SMART Values:												
Offline data collection status:  (0x80) Offline data collection activity												
                                        was never started.												
                                        Auto Offline Data Collection: Enabled.												
Self-test execution status:      (   0) The previous self-test routine completed												
                                        without error or no self-test has ever 												
                                        been run.												
Total time to complete Offline 												
data collection:                (23645) seconds.												
Offline data collection												
capabilities:                    (0x5b) SMART execute Offline immediate.												
                                        Auto Offline data collection on/off support.												
                                        Suspend Offline collection upon new												
                                        command.												
                                        Offline surface scan supported.												
                                        Self-test supported.												
                                        No Conveyance Self-test supported.												
                                        Selective Self-test supported.												
SMART capabilities:            (0x0003) Saves SMART data before entering												
                                        power-saving mode.												
                                        Supports SMART auto save timer.												
Error logging capability:        (0x01) Error logging supported.												
                                        General Purpose Logging supported.												
Short self-test routine 												
recommended polling time:        (   1) minutes.												
Extended self-test routine												
recommended polling time:        ( 255) minutes.												
SCT capabilities:              (0x003d) SCT Status supported.												
                                        SCT Error Recovery Control supported.												
                                        SCT Feature Control supported.												
                                        SCT Data Table supported.												
												
SMART Attributes Data Structure revision number: 16												
Vendor Specific SMART Attributes with Thresholds:												
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE												
  1 Raw_Read_Error_Rate     0x000b   100   100   016    Pre-fail  Always       -       0												
  2 Throughput_Performance  0x0005   100   100   054    Pre-fail  Offline      -       0												
  3 Spin_Up_Time            0x0007   100   100   024    Pre-fail  Always       -       329												
  4 Start_Stop_Count        0x0012   100   100   000    Old_age   Always       -       49												
  5 Reallocated_Sector_Ct   0x0033   100   100   005    Pre-fail  Always       -       0												
  7 Seek_Error_Rate         0x000b   100   100   067    Pre-fail  Always       -       0												
  8 Seek_Time_Performance   0x0005   100   100   020    Pre-fail  Offline      -       0												
  9 Power_On_Hours          0x0012   099   099   000    Old_age   Always       -       9830												
 10 Spin_Retry_Count        0x0013   100   100   060    Pre-fail  Always       -       0												
 12 Power_Cycle_Count       0x0032   100   100   000    Old_age   Always       -       49												
192 Power-Off_Retract_Count 0x0032   100   100   000    Old_age   Always       -       50												
193 Load_Cycle_Count        0x0012   100   100   000    Old_age   Always       -       50												
194 Temperature_Celsius     0x0002   142   142   000    Old_age   Always       -       42 (Min/Max 25/48)												
196 Reallocated_Event_Count 0x0032   100   100   000    Old_age   Always       -       0												
197 Current_Pending_Sector  0x0022   100   100   000    Old_age   Always       -       0												
198 Offline_Uncorrectable   0x0008   100   100   000    Old_age   Offline      -       0												
199 UDMA_CRC_Error_Count    0x000a   200   200   000    Old_age   Always       -       0												
												
SMART Error Log Version: 1												
ATA Error Count: 2												
        CR = Command Register [HEX]												
        FR = Features Register [HEX]												
        SC = Sector Count Register [HEX]												
        SN = Sector Number Register [HEX]												
        CL = Cylinder Low Register [HEX]												
        CH = Cylinder High Register [HEX]												
        DH = Device/Head Register [HEX]												
        DC = Device Command Register [HEX]												
        ER = Error register [HEX]												
        ST = Status register [HEX]												
Powered_Up_Time is measured from power on, and printed as												
DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes,												
SS=sec, and sss=millisec. It "wraps" after 49.710 days.												
												
Error 2 occurred at disk power-on lifetime: 9829 hours (409 days + 13 hours)												
  When the command that caused the error occurred, the device was active or idle.												
												
  After command completion occurred, registers were:												
  ER ST SC SN CL CH DH												
  -- -- -- -- -- -- --												
  10 51 b0 f4 38 8f 07  Error: IDNF at LBA = 0x078f38f4 = 126826740												
												
  Commands leading to the command that caused the error were:												
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name												
  -- -- -- -- -- -- -- --  ----------------  --------------------												
  61 00 08 a7 5f 8f 40 00      00:10:48.789  WRITE FPDMA QUEUED												
  61 00 00 a7 5e 8f 40 00      00:10:48.789  WRITE FPDMA QUEUED												
  61 c0 08 a7 5d 8f 40 00      00:10:48.788  WRITE FPDMA QUEUED												
  61 40 00 67 5e 8f 40 00      00:10:48.788  WRITE FPDMA QUEUED												
  61 40 18 67 5d 8f 40 00      00:10:48.787  WRITE FPDMA QUEUED												
												
Error 1 occurred at disk power-on lifetime: 9822 hours (409 days + 6 hours)												
  When the command that caused the error occurred, the device was active or idle.												
												
  After command completion occurred, registers were:												
  ER ST SC SN CL CH DH												
  -- -- -- -- -- -- --												
  10 51 23 7c 3d a4 02  Error: IDNF at LBA = 0x02a43d7c = 44318076												
												
  Commands leading to the command that caused the error were:												
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name												
  -- -- -- -- -- -- -- --  ----------------  --------------------												
  61 03 00 c6 4e 0f 40 00      02:15:20.098  WRITE FPDMA QUEUED												
  61 00 08 5f 72 a4 40 00      02:15:20.098  WRITE FPDMA QUEUED												
  61 03 00 48 96 5c 40 00      02:15:20.098  WRITE FPDMA QUEUED												
  61 40 10 1f 72 a4 40 00      02:15:20.097  WRITE FPDMA QUEUED												
  61 40 08 df 71 a4 40 00      02:15:20.097  WRITE FPDMA QUEUED												
												
SMART Self-test log structure revision number 1												
No self-tests have been logged.  [To run self-tests, use: smartctl -t]												
												
												
SMART Selective self-test log data structure revision number 1												
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS												
    1        0        0  Not_testing												
    2        0        0  Not_testing												
    3        0        0  Not_testing												
    4        0        0  Not_testing												
    5        0        0  Not_testing												
Selective self-test flags (0x0):												
  After scanning selected spans, do NOT read-scan remainder of disk.												
If Selective self-test is pending on power-up, resume after 0 minute delay.  												
												
												
 												
												
zpool status:												
												
Pool												
												
  pool: rpool												
 state: ONLINE												
status: The pool is formatted using an older on-disk format.  The pool can												
        still be used, but some features are unavailable.												
action: Upgrade the pool using 'zpool upgrade'.  Once this is done, the												
        pool will no longer be accessible on older software versions.												
  scan: none requested												
config:												
												
        NAME        STATE     READ WRITE CKSUM     SLOT           CAP            MODELL												
        rpool       ONLINE       0     0     0												
          c4t0d0s0  ONLINE       0     0     0                    21.47 GB       Virtual disk												
												
errors: No known data errors												
												
  pool: zfs_p1												
 state: ONLINE												
status: The pool is formatted using an older on-disk format.  The pool can												
        still be used, but some features are unavailable.												
action: Upgrade the pool using 'zpool upgrade'.  Once this is done, the												
        pool will no longer be accessible on older software versions.												
  scan: resilvered 3.22G in 9h28m with 0 errors on Wed Nov 28 07:24:20 2012												
config:												
												
        NAME                       STATE     READ WRITE CKSUM     SLOT           CAP            MODELL												
        zfs_p1                     ONLINE       0     0     0												
          raidz2-0                 ONLINE       0     0     0												
            c2t5000CCA369CAB2A4d0  ONLINE       0     0     0     c0:e1:s0       2.00 TB        Hitachi HDS5C302												
            c2t5000CCA369CD3F3Ad0  ONLINE       0     0     0     c0:e1:s1       2.00 TB        Hitachi HDS5C302												
            c2t5000CCA36AC2ADB6d0  ONLINE       0     0     0     c1:e1:s1       2.00 TB        Hitachi HDS72302												
            c2t5000CCA369CD6427d0  ONLINE       0     0     0     c0:e1:s7       2.00 TB        Hitachi HDS5C302												
            c2t5000CCA369CF89D1d0  ONLINE       0     0     0     c0:e1:s5       2.00 TB        Hitachi HDS5C302												
            c2t5000CCA369CF9DD7d0  ONLINE       0     0     0     c0:e1:s6       2.00 TB        Hitachi HDS5C302												
          raidz2-1                 ONLINE       0     0     0												
            c2t5000CCA36AC2A785d0  ONLINE       0     0     0     c1:e1:s4       2.00 TB        Hitachi HDS72302												
            c2t5000CCA36AC2ADB2d0  ONLINE       0     0     0     c1:e1:s5       2.00 TB        Hitachi HDS72302												
            c2t5000CCA36AC2BCCAd0  ONLINE       0     0     0     c1:e1:s7       2.00 TB        Hitachi HDS72302												
            c2t5000CCA36AC2BCCDd0  ONLINE       0     0     0     c1:e1:s3       2.00 TB        Hitachi HDS72302												
            c2t5000CCA36AC2BCDAd0  ONLINE       0     0     0     c1:e1:s6       2.00 TB        Hitachi HDS72302												
            c2t5000CCA36AC2D771d0  ONLINE       0     0     0     c1:e1:s2       2.00 TB        Hitachi HDS72302												
        spares												
          c2t5000CCA369CD615Fd0    AVAIL        c0:e1:s2       2.00 TB        Hitachi HDS5C302												
												
errors: No known data errors
 

nitrobass24

[H]ard|DCer of the Month - December 2009
Joined
Apr 7, 2006
Messages
10,462
Anyone know how to check warranty on these?

I went to the hgst support site, and plugged in my serials, but it returns an invalid serial. I also noticed that on the Help me find my Serial # page that none of the 5K3000 models are listed.

Any ideas?
 

1010

Limp Gawd
Joined
Jun 9, 2011
Messages
187
Anyone know how to check warranty on these?

I went to the hgst support site, and plugged in my serials, but it returns an invalid serial. I also noticed that on the Help me find my Serial # page that none of the 5K3000 models are listed.

Any ideas?

You haven't posted the exact message returned by the warranty check tool, so at this point any response is purely based on assumption.

If the warranty check tool returns no information or returns "invalid serial" it's likely that you entered your serial incorrectly. (it's easy to confuse a zero for an "o", etc). Typically if a warranty is not valid for return through Hitachi RMA you will receive a message along the lines of "return product to manufacturer" (you might see this message with used drives sold by amazon, or drives included in system builds)

It's also possible that you entered incorrect information for the captcha.

http://www.hgst.com/portal/site/en/support/warranty/#step_two
 

nitrobass24

[H]ard|DCer of the Month - December 2009
Joined
Apr 7, 2006
Messages
10,462
Before you call people out maybe you should read the post. I clearly stated it returns "invalid serial".
 

Gomar

Limp Gawd
Joined
Oct 25, 2007
Messages
306
I have a Hitachi 500GB portable drive. Bought last year for $69, it now goes for $49. I am looking at a WD 3TB desktop for $129.
If 1TB portables drop to $79, I'll take one.
 

LhasaCM

[H]ard|Gawd
Joined
Feb 5, 2005
Messages
1,070
Before you call people out maybe you should read the post. I clearly stated it returns "invalid serial".

For my 7K3000/7K2000 drives: I've only gotten that error when making a typo in entering the serial number on the Hitachi website. (Picking the wrong country gives me a "The drive is not valid for warranty through HGST." error. Getting the CAPTCHA wrong also provides a very clear "The security code entered is incorrect" error.)
 

egraphix

n00b
Joined
Jun 22, 2006
Messages
36
I currently have 16 2TB 7K2 disks and 4x 2tb WD disks.

8x2tb=raid 6 (mainstore)
8x2TB=RAID5 (daily backup of mainstore with retention)
4x2TB WD= starwind san for vmware.

Looking to reduce them to 8 disks by moving to 4TB Hitachi Disks.
 

1010

Limp Gawd
Joined
Jun 9, 2011
Messages
187
Before you call people out maybe you should read the post. I clearly stated it returns "invalid serial".

Good luck getting any help with that type of attitude, I could have done a lot more to help, but I'm definitely not going to now. lol
 

Zuess

n00b
Joined
Mar 31, 2012
Messages
45
Just found a new line of HGST Hatachi nas drives.
Their available for pre-order at b&h video.
Currently 3 and 4tb models with 7200 rpm .
Can't find any other information on them yet.
 

unholythree

Limp Gawd
Joined
Sep 23, 2011
Messages
234
Just found a new line of HGST Hatachi nas drives.
Their available for pre-order at b&h video.
Currently 3 and 4tb models with 7200 rpm .
Can't find any other information on them yet.

Interesting, I would be tempted if the price falls a little bit. I've been thinking about building a Toshiba DT01ACA300 ZFS array but I would rather go with Hitachi if there was a reasonably priced offering in production.
 

Zuess

n00b
Joined
Mar 31, 2012
Messages
45
I'd rather have Hitachi disk to, and would pay a bit more for them.
I've got quite a few of them and their very compatible with the Adaptec
and Lsi cards I have.
I like the Toshiba's to, currently have 6 in raid 10.

This is great news as I thought desktop Hitachi drives were done.
 

hoogends

n00b
Joined
Jun 13, 2014
Messages
1
From an old EMC SAN i have a bunch of Hitachi 2TB disks with the following specs:

Hitachi HUA722020ALA330 (Ultrastar A7K2000)
Type DK7SAA200
P/N 0F10312
MLC JPK34E
EMC PN 118032706
REV A02

I placed 4 of these in a PC with an Asus P5E mainboard. (Intel Raid)
Al seemed wel until i ran Featuretool 2.15 (DOS) and change some cache and powermanagment settings. (SATA IDE mode at that time)

Now when a disk is powered (even without sata data cable) it's making a ratteling noise with a constant interval.
Anyone know what this could be? , does the Featuretool maybe change the wrong things in these types of drives.
It is a bit as described here : http://www.thinkwiki.org/wiki/Problem_with_hard_drive_clicking
I tried firmware updates (JKDL_SP.EXE tool, and firmware files for 3EA and 3MA)
but when i run it (from dos bootable media) i get "Device not found"

Are these disk now ruined ? It gets very hot after even a short while when its rattling on it's own.
 
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