Getting a BSOD please, help. Have Data on BSOD!!!

[TheBlueChanell]

Hello, I have been getting a BSOD recently, I have gotten it 4 times in the past two weeks, I was wondering what the problem is. Could anyone please help. It says.

***STOP: 0x00000001 (0xB502c508, 0x00000002, 0x00000000, 0xB4FD98E0)

WPN311.sys_address B502c508 base at B4Fc3000 Date Stamp 4248f767

WPN311.sys_address B4FD98E0 base at B4Fc3000 Date Stamp 4248f767



I was curious as to what that means, and how If there's anything I can read up on, to help me troubleshoot these problems myself in the future. Something to help me understand what is being said by windows. Thanks, Blue.

 

[TheBlueChanell]

Bump!!!

 

[BillLeeLee]

You can input the STOP message into google and it'll turn up stuff:

http://msdn.microsoft.com/library/default.asp?url=/library/en-us/w2kmsgs/1117.asp

These errors are usually caused by hardware problems. Check your Event Viewer in Administrator Tools to see if there are any clues in the form of other errors.

However, looking further down it seems WPN311.sys is the cause. Do you use a Netgear wireless card? You might want to update its drivers, or remove them and see if the BSODs happen anymore.

Hope that helps.

edit: and don't have to bump your threads after 20 minutes.

 

[kirbyrj]

Looks like a driver problem, but I'm not sure what WPN311 is <insert Google search here>...wireless Netgear PCI card...bingo. Try updating the driver/firmware for the card.

 

[TheBlueChanell]

Looks like a driver problem, but I'm not sure what WPN311 is.

Like Billy Lee said, it's the netgear wireless card. I assumed that, It said on the box that the drivers weren't certified by window's but guarunteed not to cause any problems.

 

[kirbyrj]

Like Billy Lee said, it's the netgear wireless card. I assumed that, It said on the box that the drivers weren't certified by window's but guarunteed not to cause any problems.

Wireless cards are pretty finicky. I have a Linksys one here that won't acknowledge the drivers on the CD as belonging to the card (device can't start...grrr...). Same with newer ones on the website . I hate them almost as much as I used to hate modems.

 

[kirbyrj]

I was curious as to what that means, and how If there's anything I can read up on, to help me troubleshoot these problems myself in the future. Something to help me understand what is being said by windows. Thanks, Blue.

I'd just put the messages in google like BillLeeLee said. Usually you get some idea of a direction to start looking for a solution (e.g. what part is causing the problem) if not the solution itself.

 

[SmokeRngs]

Wireless cards are pretty finicky. I have a Linksys one here that won't acknowledge the drivers on the CD as belonging to the card (device can't start...grrr...). Same with newer ones on the website . I hate them almost as much as I used to hate modems.

What wireless card is it? I've got a WMP54G card here and I haven't had any trouble with the drivers on the CD or on the website. The newer drivers on the website seem to be a bit better than the ones on the CD, though.

 

[kirbyrj]

What wireless card is it? I've got a WMP54G card here and I haven't had any trouble with the drivers on the CD or on the website. The newer drivers on the website seem to be a bit better than the ones on the CD, though.

WMP54GS (something with speedboost is the S). I'm still playing with it. Might just be a dead card too. I didn't buy it but someone gave it to me.

 

[4keatimj]

Like Billy Lee said, it's the netgear wireless card. I assumed that, It said on the box that the drivers weren't certified by window's but guarunteed not to cause any problems.

Is your rig the one you have in your signature? I know that my Netgear Wireless card had major problems with my setup, the more I investigated the more I found that people with an Athlon processor, K8T800 chipset, 1GB of RAM and a 6600GT video card had exactly the same problems as me (BSODs: IRQL_LESS_THAN_OR_EQUAL, PAGE_FAULT_IN_NONPAGED_AREA were the main ones). I don't know which part was exactly the problem, but bad drivers and a flaky mobo I think were the problems. I was able to change it for a D-Link card, but I haven't tried it in a long time. Look for newer drivers, or possibly try another woreless card.

As kirbyrj said, wireless cards can be finnicky and annoying, especially when they cause weird problems like that. Try newer drivers, that may just work out for you.

 

[SmokeRngs]

WMP54GS (something with speedboost is the S). I'm still playing with it. Might just be a dead card too. I didn't buy it but someone gave it to me.

Another thing to try is to put the card in another PCI slot. There hasn't been problems with IRQ sharing in WinXP like previous OS's but sometimes you will still run into problems. Putting the card into a different PCI slot can sometimes help.

 

[kirbyrj]

Another thing to try is to put the card in another PCI slot. There hasn't been problems with IRQ sharing in WinXP like previous OS's but sometimes you will still run into problems. Putting the card into a different PCI slot can sometimes help.

Yeah, I just figured it was the card since I tried it in a NF2 board and then a 875P board and had the same exact problem. I'll try different PCI slots next time I open up that computer.