What makes you think Rev. A01 provides a zero dead pixel guarantee?
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Dell U2410
- Thread starter Xcelerate
- Start date
Did this sale end?
dotslasher
n00b
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- Mar 29, 2007
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- 29
Sure did. You might want to wait for the new HP 24 inch coming out this week. Its supposed to have all the features of the Dell but be about $200 cheaper. Its supposed to retail for $425..and it IPS
Are you sure it's going to be out this week?
an HP sales rep told me, end of feb or early march. But he was not sure.
Wouldn't you think the Dell monitor would go on sale again within a month or two? It always seems to rotate into sale again like monitors in the past.
Also, is there any reason to believe that the new HP monitor coming out would be worse than the Dell? The price they are said to be selling it at seems to be a lot cheaper.
-Nish
Also, is there any reason to believe that the new HP monitor coming out would be worse than the Dell? The price they are said to be selling it at seems to be a lot cheaper.
-Nish
HP ZR24w
I've got a couple of problems with the U2410. Have had it for almost 6 months now.
Recently noticed a pixel stuck on cyan, but that's only on light backgrounds. On black, it's "invisible". On red, it shows as dark brown, almost black... basically adding cyan to whatever color the pixel's meant to produce.
http://i49.tinypic.com/29fuzxs.jpg
Another issue is the dithering of greys. It's real annoying, especially given the price tag. Feels like a TN panel at a third of the price would have sufficed.
Made an image with a range of greys and captured it with a camera on the monitor:
My question now is, if I phone up Dell, will they replace the monitor?
I'm not sure whether the cyan pixel counts as a "bright pixel", in which case Dell will replace it under their Premium Panel Guarantee.
Help? Thank you.
Recently noticed a pixel stuck on cyan, but that's only on light backgrounds. On black, it's "invisible". On red, it shows as dark brown, almost black... basically adding cyan to whatever color the pixel's meant to produce.
http://i49.tinypic.com/29fuzxs.jpg
Another issue is the dithering of greys. It's real annoying, especially given the price tag. Feels like a TN panel at a third of the price would have sufficed.
Made an image with a range of greys and captured it with a camera on the monitor:
The image (all solid colors): http://i47.tinypic.com/wbb3vn.gif
The photo: http://i49.tinypic.com/2u9ua9v.jpg
The photo: http://i49.tinypic.com/2u9ua9v.jpg
My question now is, if I phone up Dell, will they replace the monitor?
I'm not sure whether the cyan pixel counts as a "bright pixel", in which case Dell will replace it under their Premium Panel Guarantee.
Help? Thank you.
Call to
Riza "iza" Porciuncula
Resolution Specialist
Work Days: Mon - Fri
Work Hours: 9 am - 6 pm CST
Office: 1800-2843355 extn.: 6124283
Email Address: [email protected]
Very nice lady. Just tell her that you have a dead pixel and she will take care of you. She helped me with my replacement and even called to me to confirm that everything is fine.
If you want to get it replaced, call Dell and tell them you have a stuck bright pixel, they will replace the monitor. In North America, if it is within 21 days of purchase, you get a new replacement. If after 21 days, you get a refurb. Not sure about the UK.
The dithering can be addressed by flashing with the new firmware, as mentioned.
Yes. The revision its on the box.
Hrvoje_Marin
n00b
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- Jan 3, 2010
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- 19
Returned 2nd U2410 due to green pink tint.... for 1/3 of price bought LG W2220 and i am stunned by the quality of the picture. White on IPS monitor, finally.
Cheers,
Marin
Cheers,
Marin
did you have the A01 revision model?
Is yellow tint a known problem with this monitor? I just got mine and i can notice that on white backgrounds the screen will start getting yellowish from the top right corner to the bottom left corner. The white on the bottom left corner looks "dirty", while on the top right corner it doesn't.
I received my U2410 this week and I love it, a very nice LCD. It's a Jan 2010/A01 assembled in Mexico, with no tint issues.
I do however have one red dark sub-pixel right in the middle of the screen, which I know will bug the hell out of me; and it came with smudges on the screen. At this point I'm feeling somewhat disappointed and I'd like a new one. I know that at the very least I could return it, but what would my chances be that Dell would swap it out for a new one? Thank people!
I do however have one red dark sub-pixel right in the middle of the screen, which I know will bug the hell out of me; and it came with smudges on the screen. At this point I'm feeling somewhat disappointed and I'd like a new one. I know that at the very least I could return it, but what would my chances be that Dell would swap it out for a new one? Thank people!
Within the first 21 days they will replace it with a new one. So you better call and get it replaced.
Within the first 21 days they will replace it with a new one. So you better call and get it replaced.
I took Hmz's advice a few posts up and called Riza "iza" Porciuncula. I'll see if she calls me back tomorrow.
Godmachine
[H]F Junkie
- Joined
- Apr 7, 2003
- Messages
- 10,472
So do all the current U2410's (current revision) have this tint issue? Do you have to call Dell directly to get a panel with the right revision that doesn't?
Most of the u2410s have the tint issue arranging from not noticeable to extremely bad. The revision has nothing to do with it. The only fix for the a01 firmware was to fix the dithereing in sRGB mode.
Godmachine
[H]F Junkie
- Joined
- Apr 7, 2003
- Messages
- 10,472
So basicly you take a big risk getting a monitor with possibly huge tint issues? Was considering buying this monitor in the near future but I really don't want the return hassle.
Hi all new to the forums just wondering if anyone might have answers to a couple of questions I have.
I have just received my U2410 this week its a revision A00 checked the factory menu and it's a M1F190 but I have no tinting issues that I can see or dithering issues although I am not 100% sure how to check for this or if I should just be able to see it just by looking at the screen the only settings I have changed at the moment are brightness down to 30 and switched it sRGB.
My questions are
1) should I still update the firmware even though I do not see any problems
2)Should I buy a calibration device and get the colours perfect if the answers yes which one
Thanks
I have just received my U2410 this week its a revision A00 checked the factory menu and it's a M1F190 but I have no tinting issues that I can see or dithering issues although I am not 100% sure how to check for this or if I should just be able to see it just by looking at the screen the only settings I have changed at the moment are brightness down to 30 and switched it sRGB.
My questions are
1) should I still update the firmware even though I do not see any problems
2)Should I buy a calibration device and get the colours perfect if the answers yes which one
Thanks
So I received my U2410 yesterday. Rev. A01.
1.) I looked for a pink/green tint and ... found it. There's definitely a slight pink (left) and green (right) tint. Though it appears to be barely noticable in practice. Now I remember that I've read (on the lp2475w thread iirc) that the tint can disappear over time. Can any of the longer time owners confirm this? I don't think it's worth having it replaced as I might end up with a worse panel... (defective pixels, more/equal tint)
2.) The only really useable modes are sRGB,AdobeRGB and Custom. All other modes (including Game) have horrible colors -- don't think I will ever use the game mode with those colors, wide gamut aside. Anyway, I don't really need these modes. Also, the sRGB colors don't look entirely natural to me (my eyes could be wrong).
3.) I don't know why, but I have the feeling that the same text looks better on my laptop's TN display. I wonder what could be the cause; the subpixel structure looks almost identical on both panels.
1.) I looked for a pink/green tint and ... found it. There's definitely a slight pink (left) and green (right) tint. Though it appears to be barely noticable in practice. Now I remember that I've read (on the lp2475w thread iirc) that the tint can disappear over time. Can any of the longer time owners confirm this? I don't think it's worth having it replaced as I might end up with a worse panel... (defective pixels, more/equal tint)
2.) The only really useable modes are sRGB,AdobeRGB and Custom. All other modes (including Game) have horrible colors -- don't think I will ever use the game mode with those colors, wide gamut aside. Anyway, I don't really need these modes. Also, the sRGB colors don't look entirely natural to me (my eyes could be wrong).
3.) I don't know why, but I have the feeling that the same text looks better on my laptop's TN display. I wonder what could be the cause; the subpixel structure looks almost identical on both panels.
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I see... Well I guess I'll (have to) get used to it. Thanks for the explanation.
All in all, the U2410 is a good monitor. And I don't see a better alternative (for that price) at the moment. I'm still curious about the upcoming models but this thing is gonna stay for a while. Hmm, I sure could use a second...
The panel does lose some of its initial brightness after many hours of usage, which might change the way some people perceive things. EG I think the brighter shades in the Lagom white saturation test are a bit easier to see. But I've not experienced ANY tint changes in almost 6 months of usage. Thankfully, on my U2410, it's invisible unless I use very specific images to show it, and even then it's somewhat hard to notice, so I regard mine as free of the issue. The only reason I can spot anything at all is I had 2 previous U2410's which had much more noticeable tint (and there's even some photographs of them earlier in this thread). In my opinion it would require a miracle, rather than lots of usage, to fix those screens, so my advice would be don't count on it changing much - if at all.
If you can ignore tint then good and well. If you find it bothers you I would try at least 1 swap - just arrange a later date to collect your current screen. That way, if the exchange is worse, just refuse the swap and send back the replacement - that way you keep what you've got.
I've seen a few U2410's now, including side by side comparisons with screens that had and didn't have the tint issue. In my own subjective opinion, when you get a U2410 with good lighting and uniformity it does make images look just that little bit better, and it also tends to make modes like gaming mode more tolerable too, since the fully wide gamut modes tend to make tint issues stand out even more. You'll still have saturated colours, but it's easier to live with when your white doesn't look like pink or green etc
As for text clarity, as said, that's probably the anti glare coating. You could also try tweaking any cleartext settings, but I wouldn't change the U2410's sharpness setting from the default of 50, as overall it always seems to produce worse results in my experience.