dell shipped two 2407s

Sorry if I'm dragging up an oldish discussion - but I can't help this.

The holy-er than thou attitudes of some respondents are nothing short of humerous. I bet you half of them ahve an 'unlicensed mp3' lying about, or have made a copy of something theyve purchased (also in a suprising number of situations, illegal).

My main point is this: it is no more 'perverse' or 'twisted' to justify keeping the monitor than it is to claim retuning it is 'good' or 'right'.

The reason for this is simple: Morality is relative. There is no absolute standard that dictates what is right and wrong. It is impossible to point to one factually; we must instead create a standard for ourselves. Most frequently this is done through religion. (such things as the ten commandments.)

There is no requirement that we adhere to one standard over another. Put to the extreme, there is no way we can KNOW and PROOVE that a man who kills another for food is WRONG to do so. The vast majority of us follow standards that would deem this to be the case - but thats all we are doing.

In such a tame example as this, it becomes easy to approach the situation and deem it 'right' to keep the monitor. Doing so is not 'twisted'; it merely means we do not adopt the standard of that individual who no doubt loves the lord a little too much.
It would not be difficult, if we adopt one of the many utilitarian perspectives, for instance, to decide, upon consideration of the effort/time/cost involved in returning the monitor that keeping it conforms with the 'greatest good of the community' ethos.

So, whilst bible bashers (yes I am prejudiced - I've just watched the documentary 'Jesus camp' and it sickened me) may decide not returning the monitor is 'wrong' it is by no means 'perverse' to do otherwise. It is merely the adoption of a different (equally legitimate) moral code.

This constant battle is higlighted in our legal systems. Abortion is merely an argument between the 'Natural rights' of a child versus the utilitrian rights of the mother. Our prefferences for libertarian, egalitarian, or liberal economies are based on unspoken considerations of such 'rights'.

In this exact context, some law makers (to my admitted suprise - NY law) have, according to this thread, deemed the act as a 'gift'. In the UK, the act would almost certainly be considered as a situation where an equitable trust or bailment is created. This would mean the guy is legally liable in ensuring Dell regain what is still considered their property.

This difference of legal opinion was no doubt formed by people with differing moral standpoints. Each is as legitimate as the other and neither are perverse.

The examples can be continued....Canada's approach to IP rights/digital distribution/fair use, for instance.

I can go on, but think I've made enough of a point to hopefully continue this lively argument!
 
Here's where I stand:

i was charged for 2 monitors and my account shows 2 orders. the first one $660, the second $820.

i called dell to let them know that i had gotten a second monitor. according to their records, they had not shipped an extra one to me.

i called back once i had found the order # for the second monitor, and made arrangements to return it. that was at least a week ago. i was supposed to receive an email outlining how to return the monitor and get credit back. that email never came.

i replied, telling them that i hadn't received the information. dell wrote back saying that according to their records, i only had 1 order on file...the more expensive one!

i just requested a return via their website, so hopefully this time it will get processed.

This is one reason why I always take a screenshot of all my online orders. Personally I would send an email to DELL saying you were doing a chargeback with your CC for the 2nd monitor because you didn't order it. Also copy them the emails they sent you stating you only have one order for 1 monitor. According to the FTC, unless they can prove you actually ordered 2 monitors, you are under no obligation to send it back nor can they charge you for it.
 
My Xbox 360 broke and I mailed it back to Microsoft.. they mailed me two in return, and they didn't complain any :D
 
the other poster about federal law seems to be correct, i read through the entire terms of service agreement on dell's website and couldnt find anything on accidental shipments, unless i misread something... read up for yourself. My 2 cents on this, its my time, and i was sent an extra item. federal law says its mine as a gift, im not sending it back. clear as day. why should i have to waste my time and energy to ship back something where a company was so careless as to not send it to the right place? Take me as a total piece of human garbage as you will, but this to me has nothing to do with morals, it has to do with the fact that people need to keep track of their assets.


--end rant--
 

i bet that guys foot is so far in his mouth he cant even breathe right now :D

since i read the first post i know what my decision would be... keep the second monitor. It is not stealing in the slightest, if a package is mailed to you (WITH your address), and you didnt order it, it is officially considered a gift. Im not going to waste my time dealing with dell trying to ship the monitor back either, because i know they will not reimburse me for the time i spent sending the monitor back.
 
It's funny when I read this thread, I was talking to a Customer at CompUSA one day when he was looking at LCD monitors. He mentioned that his 2407 LCD got shipped somewhere else and they have no idea where it went. I wonder if that other 24" LCD was suppose to go to that guy?
 
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