That disclaimer is so funny. "Pay no attention to the man behind the curtain."Interesting that on the online form for registering Internet complaints with the CRTC, they actually mention themselves "The CRTC does not regulate the rates, quality of service or business practices for Internet service providers. So we cant pursue complaints about these services for you.
For more information, including where to send your comments or complaints, go to...
http://crtc.gc.ca/RapidsCCM/warning.asp?page=internetEng.htm&lang=E
I left my complaint anyway. I didn't put tons of effort into my complaint, but it basically captures why I'm pissed off.
my complaint:
Whereas Canada used to be a leader in Internet service, in recent years we've been falling behind other countries, including the USA, which itself is not exactly a world leader in Internet service.
My problem with the ruling is not the idea of UBB itself. If I put more strain on the network than my neighbor, then OF COURSE I should pay more. Paying "per GB" after a certain amount of data transfer isn't a bad idea, but the cost per GB should have some relationship to the ACTUAL COST of providing the service. A ridiculously low cap combined with $1/GB (or more) for "overage" is simply CRAZY. It's so OBVIOUSLY crooked to anyone who has a clue what it costs to provide this service.
The CRTC's UBB ruling ..:
1) .. is anti-competitive. It will bring in massive amounts of unearned revenue for the big service providers, while making it impossible for firms such as Netflix to operate here. The consumer is a big loser with this ruling.
2) .. effectively kills Internet service in this country. Anyone that enjoys playing online games, or watching HD videos on YouTube, or legally downloading HD movies from iTunes can basically forget about doing this stuff in the future, unless they're prepared to pay ridiculous fees for it.
3) .. reflects a serious problem with the CRTC as a whole. I don't know whether this problem has to do with idiocy or corruption. One thing is clear: the CRTC isn't working for the common person in this country, whereas it works EXCEEDINGLY WELL for big companies.
Why can't the CRTC be a positive force in this country? Why can you not respect the common person? I would vote for any party that promised to SERIOUSLY REFORM the CRTC to create a new commission that actually works for Canadians.
Thank you for listening to my concerns.
I wanted to say "DIAF you fuckers!!!", but I tried to be more rational My problem with the ruling is not the idea of UBB itself. If I put more strain on the network than my neighbor, then OF COURSE I should pay more. Paying "per GB" after a certain amount of data transfer isn't a bad idea, but the cost per GB should have some relationship to the ACTUAL COST of providing the service. A ridiculously low cap combined with $1/GB (or more) for "overage" is simply CRAZY. It's so OBVIOUSLY crooked to anyone who has a clue what it costs to provide this service.
The CRTC's UBB ruling ..:
1) .. is anti-competitive. It will bring in massive amounts of unearned revenue for the big service providers, while making it impossible for firms such as Netflix to operate here. The consumer is a big loser with this ruling.
2) .. effectively kills Internet service in this country. Anyone that enjoys playing online games, or watching HD videos on YouTube, or legally downloading HD movies from iTunes can basically forget about doing this stuff in the future, unless they're prepared to pay ridiculous fees for it.
3) .. reflects a serious problem with the CRTC as a whole. I don't know whether this problem has to do with idiocy or corruption. One thing is clear: the CRTC isn't working for the common person in this country, whereas it works EXCEEDINGLY WELL for big companies.
Why can't the CRTC be a positive force in this country? Why can you not respect the common person? I would vote for any party that promised to SERIOUSLY REFORM the CRTC to create a new commission that actually works for Canadians.
Thank you for listening to my concerns.