Hi,
I have an Asus VivoBook X512DA laptop (Ryzen 5 3500U, 8GB RAM, 256GB Kingston NVMe) which is about 18 months old. One day I turned it on, logged in to Windows, opened Firefox and left the room. When I came back it had turned off. I turned it back on and it went straight to the BIOS (a very basic American Megatrends job which says "Aptio Setup Utility" at the top). The drive was missing from the boot list but visible in the NVMe drive list. If I boot to a command prompt I can see the contents of the disk are in tact and I've been able to copy things off it.
Here's what I've tried so far:
Is there anything else I can try before reformatting and reinstalling?
ETA: Asus say it's out of warranty and they want £40 just to look at it so I'm not sending it back under RMA.
Thanks,
Martin.
I have an Asus VivoBook X512DA laptop (Ryzen 5 3500U, 8GB RAM, 256GB Kingston NVMe) which is about 18 months old. One day I turned it on, logged in to Windows, opened Firefox and left the room. When I came back it had turned off. I turned it back on and it went straight to the BIOS (a very basic American Megatrends job which says "Aptio Setup Utility" at the top). The drive was missing from the boot list but visible in the NVMe drive list. If I boot to a command prompt I can see the contents of the disk are in tact and I've been able to copy things off it.
Here's what I've tried so far:
- Boot from Windows recovery USB. None of the recovery/repair options work, including a clean install.
- Run chkdsk /f multiple times. It says "Deleting corrupt attribute record" a couple of times but quits after a few seconds with "An unspecified error occurred".
- Boot from Hiren's BootCD:
- Tried all the available utilities: BOOTICE, EasyBCD, etc.
- Taken a disk image backup with AOMEI Backupper
- AOMEI Partition Assistant - rebuild MBR, disk surface test (passed)
- Lazesoft Windows Recovery - finds the Windows installation, but none of the fixes have worked
- bootrec /rebuildbcd - didn't find any Windows installations
- bootrec /fixboot - "Operation completed successfully"
- bootrec /fixmbr - "Operation completed successfully"
Is there anything else I can try before reformatting and reinstalling?
ETA: Asus say it's out of warranty and they want £40 just to look at it so I'm not sending it back under RMA.
Thanks,
Martin.
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