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Fallout 76 has gotten off to a rocky start, but Bethesda has outlined plans to iron some of the issues out in the coming weeks. On their website, Bethesda said they will increase the stash limit and address some nasty bugs related to the Cryolater and Power Armor on December 4, while an FoV slider, push-to-talk support, 21:9 support and some big in-game features are coming on December 11, 2018. Meanwhile, the company is facing backlash for shipping nylon bags with the $200 "Power Armour Edition" of the game, instead of the canvas bags that were originally pictured. Unfortunately, some Bethesda support staff seem to be fanning the flames, as some customers have received questionable support responses from "outsourced" firms, and Bethesda is only offering about $5 of in-game microtransaction currency as consolation for the material switch.
Already enraged by what some described as Bethesda's attempt to "cover their tracks", affected customers posted several screenshots of customer service responses, one of which was an unbelievably curt reply telling the customer: "the bag shown in the media was a prototype and was too expensive to make. We aren't planning on doing anything about it." Bethesda has since confirmed this email is real, but insisted the response was "incorrect,". The company switched to a nylon carrying case "due to unavailability of materials", Bethesda said. As for the customer service staff member behind the curt reply above, Bethesda said they're "a temporary contract employee and not directly employed by Bethesda or Bethesda Game Studios."
Already enraged by what some described as Bethesda's attempt to "cover their tracks", affected customers posted several screenshots of customer service responses, one of which was an unbelievably curt reply telling the customer: "the bag shown in the media was a prototype and was too expensive to make. We aren't planning on doing anything about it." Bethesda has since confirmed this email is real, but insisted the response was "incorrect,". The company switched to a nylon carrying case "due to unavailability of materials", Bethesda said. As for the customer service staff member behind the curt reply above, Bethesda said they're "a temporary contract employee and not directly employed by Bethesda or Bethesda Game Studios."