It seems that in general retailers in UK take up slack. eg re Dell monitors that have onsite warranty, you dont in general contact the seller. re BenQ the major retailers will process the first years warranty. 1 year seller warranty is typical for consumers, I think 90 days for business buyers. Some retailers have special agreements with the maker eg Asus 3 years warranty for motherboards, my online retailer will handle the full 3 years.
In UK we also the have the Sales of Goods Act that can provide upto 6 years warranty for things expected to reasonably have long lives. But to exercise it you have to go to court and prove the item was faulty and not just worn out due to excessive use for instance. Dont know if any one uses this law.
I am surprised that BenQ USA, in such a large market ,seems to be so poor & run by just 2 people?
In UK we also the have the Sales of Goods Act that can provide upto 6 years warranty for things expected to reasonably have long lives. But to exercise it you have to go to court and prove the item was faulty and not just worn out due to excessive use for instance. Dont know if any one uses this law.
I am surprised that BenQ USA, in such a large market ,seems to be so poor & run by just 2 people?