Artifacts, What Do?

cthulhuiscool

2[H]4U
Joined
Mar 15, 2006
Messages
2,990
My gpu (Gigabyte gtx 980) literally caught on fire a few months ago (normal use, no overclocking. Decent cooling) and I had to rma it. Got it back worked fine for a little bit and it's now pushing minor artifacts out the wazoo. Nothing completely game breaking, but occasional weird lighting, and most commonly what I would call "infinity spikes" where parts of models spike out to infinity. I can minimize it by underclocking the card, but it still pops up from time to time even then.

Should I rma it yet again? I'm a little grumpy that it's happening so soon after getting it rma'd because it seems like that's something they should test for. Any recommendations for what I should say to get them to put in more than the bare minimum? Its warranty expires in a month, so if I get it back, it's broken still, and they won't take it back a third time I would be quite miffed.
 

DrLobotomy

Supreme [H]ardness
Joined
May 19, 2016
Messages
6,736
Ahh, OK.

DDU the drivers and reinstall them fresh and if it still artifacts then definitely RMA it before warranty expires.
 

cthulhuiscool

2[H]4U
Joined
Mar 15, 2006
Messages
2,990
Ahh, OK.

DDU the drivers and reinstall them fresh and if it still artifacts then definitely RMA it before warranty expires.
Actually took a step further and did a full format/clean install (was due for one), and issue persists, so ya gonna rma it.
That said, any idea how I could shake them down to make sure they put in the necessary diligence?
 

DrLobotomy

Supreme [H]ardness
Joined
May 19, 2016
Messages
6,736
Never dealt with Gigabyte support so no clue... Hope/Pray/Sacrifice??!!
 

RadioDude

Weaksauce
Joined
Nov 7, 2009
Messages
113
Ask them to pay for the return shipping this time. It shouldn't be your responsibility to constantly pay to ship it back. That being said, I know you put it in another rig, that means the other rig have a different psu correct? Otherwise I might check out your psu for possibly being the culprit for killing the cards
 

michalrz

2[H]4U
Joined
Jun 4, 2012
Messages
2,747
Disassemble, apply blazing heat via oven or heat gun - void warranty but profit.
 

kirbyrj

Fully [H]
Joined
Feb 1, 2005
Messages
27,974
I had the same issue with Sapphire. They kept sending me cards that would artifact after a month or so. After the 3rd time, I just bought a new card. I hope it works out better for you with Gigabyte.
 

_l_

[H]ard|Gawd
Joined
Nov 27, 2016
Messages
1,151
Ask them to pay for the return shipping this time. It shouldn't be your responsibility to constantly pay to ship it back.

yea, call Gigabyte and see if you can reach a human on the phone. While you're on hold send their Customer Service department an email and see if that get's answered. When I tried not so long ago I wasn't successful with either.
 

Kardonxt

2[H]4U
Joined
Apr 13, 2009
Messages
3,423
I had a similar issue with an ASUS card I had to RMA several times. Eventually I demanded a new card and they gave in. Find a way to duplicate the issue as easy as possible and send directions with your RMA.
 
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