Wow, I have to say that NO OTHER company besides Dell has EVER gone out of their way to please customers like Antec has. They have shipped me panels, covers and even USB ports free of charge without asking questions!!!
Well get this, Last week I was having a LAN party and I was *kinda* drunk and I slipped and fell on my USB joystick that was plugged into the front ports of my P180. Well....200 pounds of me going down on the floor pulling on a cord is gonna break SOMETHING and my front P180 jack snapped in half, rendering it completely useless.
Well, its been total suckage without having front USB panels, so thinking *MABYE* Antec might help me out again, I figured it was worth a shot and here are the emails after I called customer support
Wow.....I mean wow!!! THIS is the reason I have chosen Antec as my case company of choice, not only for their kick ass products, but the level of quality and service they give their customers that SO MANY corporations don't do nowadays! Thanks Antec! You will always been getting my dollar for my future projects!!
Well get this, Last week I was having a LAN party and I was *kinda* drunk and I slipped and fell on my USB joystick that was plugged into the front ports of my P180. Well....200 pounds of me going down on the floor pulling on a cord is gonna break SOMETHING and my front P180 jack snapped in half, rendering it completely useless.
Well, its been total suckage without having front USB panels, so thinking *MABYE* Antec might help me out again, I figured it was worth a shot and here are the emails after I called customer support
Dear Antec Rep,
Thank you for speaking with me in regards to my "accident" with my Antec P180 case. As you may recall, I was the gentlemen that asked if it was possible to get front USB panel replacment set after I broke the orginal by falling on a USB joystick and pulling it down resulting in cracking the USB panel.. Here is my order information from Zipzoomfly. I hope you can do something but if not, I understand and will take it as a hard lesson learned. Thank you for your time.
Sincerely
Bryce Livingston
ORDER NO: Z2756720
ORDER DATE: Tue,14 Jun 2005 22:46:41 PDT
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Ext. Price
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140118 Antec Performance One P180 Advanced Super Mid Tower Case Retail $139.99
Sales Tax: $0.00
Hello Bryce,
Thank you for the information. I would be glad to ship you a replacement front usb connector *free of charge*. This is the address you would like the item shipped, correct?
*edited out*
Thank you for choosing Antec...
Jonathan Moos
[email protected]
Wow.....I mean wow!!! THIS is the reason I have chosen Antec as my case company of choice, not only for their kick ass products, but the level of quality and service they give their customers that SO MANY corporations don't do nowadays! Thanks Antec! You will always been getting my dollar for my future projects!!