Rocksta107
Limp Gawd
- Joined
- Nov 9, 2007
- Messages
- 195
I sent in a P45 Neo-3 FR this week for an RMA. Many of you here on the forum helped me trouble shoot my dead system. I got this e-mail back today:
They attached this picture:
I had a local vendor review the board the day before I sent the board back to MSI and they said it was physically flawless and they couldn't see any busted CAPS, it just seemed like a bad board from the get go. I feel like I'm getting screwed here as I did my due diligence before sending the board in. Any oppinions?!?
We are inform you that we have found a physical damage under your RMA. Please review the attached pictures. This damaged board will not qualify for a replacement due to the physical damage. However, we will attempt to test and repair the product. Thank you for your attention.
They attached this picture:
I had a local vendor review the board the day before I sent the board back to MSI and they said it was physically flawless and they couldn't see any busted CAPS, it just seemed like a bad board from the get go. I feel like I'm getting screwed here as I did my due diligence before sending the board in. Any oppinions?!?