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XFX 6850 Not working

E

eagle99

n00b
Joined
Aug 14, 2012
Messages
10
So bought an XFX 6850, used, re pasted it. Now it won't work, onboard video works. SO its not the system. Tried it in two other systems also. No go there either. Any Idea guys.
Thanks in advance
 
you must have over tighten the screw in the back. losen it up a bit, the four screws that holds the heatsink/gpu chip.
 
it happened with my 7950 too. when i added a Cross-bracket in the back. Over tightening it, it wont startup. So i loosen it a bit and it worked again.
 
What kind of paste did you use? Hopefully not a metallic one like AS 5... You should only use non-conductive, pastes on a GPU. I use Ceramique 2. If you strayed on your application of it you could have shorted something if it is conductive. Also, did you plug the fan back in, and are the power supply connectors in solidly?
 
May have been too liberal with the as5... I would remove the heatsink and clean the gpu with alcohol. Then use ceramique instead.
 
eagle99 said:
So bought an XFX 6850, used, re pasted it. Now it won't work, onboard video works. SO its not the system. Tried it in two other systems also. No go there either. Any Idea guys.
Thanks in advance
Click to expand...

Hello Eagle99,

This card is probably still in warranty, i'd be happy to help you get this issue resolved if you don't have any luck with what your currently doing. PM me or visit xfxforce.com and open a ticket. Good Luck
 
XFXSupport said:
Hello Eagle99,

This card is probably still in warranty, i'd be happy to help you get this issue resolved if you don't have any luck with what your currently doing. PM me or visit xfxforce.com and open a ticket. Good Luck
Click to expand...

Wow that was fast! Nice to know since I have 2 or 3 XFX cards.(including my 5850)

:cool:
 
XFXSupport said:
Hello Eagle99,

This card is probably still in warranty, i'd be happy to help you get this issue resolved if you don't have any luck with what your currently doing. PM me or visit xfxforce.com and open a ticket. Good Luck
Click to expand...

Awesome. Message sent
 
Good show on the part of XFXSupport. Glad to say my 2 cards currently in use are both XFX (5850 and 6870). I think I might have tried cleaning and applying Ceramique 2 before RMA (only because I hate waiting for things), but I will definitely support a company that offers help even before it's asked! Not to mention participation on this forum...
 
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