WIndows 11 Laptop gets stuck on restart

B

biggles

2[H]4U
Joined
Jul 25, 2005
Messages
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I can perform a normal shutdown. But if I try to restart it gets stuck and you have to hold the power button to shut the laptop down. Asus ROG Strix Scar, 5900hx, 3070. Any ideas how to troubleshoot this? I ran the MyAsus and disconnected 360 controler and USB hard drive, did not help. Problem began a few days ago after a recent Windows update. I wonder if I just need to wait for another Windows update to fix it.
 
Are you running 22H2 or an updated version of 21H2? You can check by running the command (Windows key + R) "Winver" What does it say for your OS Build number?
 
Update, Windows Update showed a bios update by Asus yesterday and that fixed it. Thanks for the replies though.
 
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