UPDATE:
I unplugged all of my USB peripherals in order to let the drivers re-establish. Then I uninstalled the AMD chipset USB drivers, which caused the system to crash and auto-reboot. I've slowly been plugging back in my USB monitor connection, hubs, and other devices. So far no black screen at all. If it holds, I think it was a corrupted USB driver. I have no idea which one, but I have a suspicion it was the Gigabyte Sidekick one screen OSD that requires a USB connection. After plugging the monitor, the Sidkick program would no longer start, giving me a "Check USB Connection" error. I uninstalled and reinstalled the software, and it worked. Anyway, that's my best guess.
ORIGINAL POST:
I've been trying to trouble shoot this problem for about three weeks now and I'm having no luck.
System Info:
Windows 10 Pro Latest
Version 10.0.19044 Build 19044
Gigabyte B450 I AORUS PRO WIFI
AMD Ryzen 5 3600
Gskill RAM 16.0 GB
---------
Or, the card itself, but I only have a really old GTX295 card to test it, and I'm pretty sure that card isn't even supported anymore. And, it may not be viable itself since it sat in a garage for over 6 years. I guess I could buy a cheap (by today's standards) card just for testing purposes.
Since this card only has one HDMI output, and two mini DP outputs, I was thinking about getting a mini DP to HDMI converter or just a mini DP cable and try that (I've already tried a different HDMI cable).
Yes, I reseated the graphics card. Funny as it sounds, started the system and within 5 minutes, black screen.
I unplugged all of my USB peripherals in order to let the drivers re-establish. Then I uninstalled the AMD chipset USB drivers, which caused the system to crash and auto-reboot. I've slowly been plugging back in my USB monitor connection, hubs, and other devices. So far no black screen at all. If it holds, I think it was a corrupted USB driver. I have no idea which one, but I have a suspicion it was the Gigabyte Sidekick one screen OSD that requires a USB connection. After plugging the monitor, the Sidkick program would no longer start, giving me a "Check USB Connection" error. I uninstalled and reinstalled the software, and it worked. Anyway, that's my best guess.
ORIGINAL POST:
I've been trying to trouble shoot this problem for about three weeks now and I'm having no luck.
System Info:
Windows 10 Pro Latest
Version 10.0.19044 Build 19044
Gigabyte B450 I AORUS PRO WIFI
AMD Ryzen 5 3600
Gskill RAM 16.0 GB
---------
- This happens randomly about average 2 times a day. Seems to be getting worse.
- It has never happened on start up.
- Screen will freeze, then black screen and "no HDMI input"
- All peripherals unresponsive
- Computer music remains playing and I can talk on discord, etc. Just a black screen with no way to interface. It's like the video card just went away.
- Requires hard restart.
- No flags in Device manager.
Or, the card itself, but I only have a really old GTX295 card to test it, and I'm pretty sure that card isn't even supported anymore. And, it may not be viable itself since it sat in a garage for over 6 years. I guess I could buy a cheap (by today's standards) card just for testing purposes.
Since this card only has one HDMI output, and two mini DP outputs, I was thinking about getting a mini DP to HDMI converter or just a mini DP cable and try that (I've already tried a different HDMI cable).
Yes, I reseated the graphics card. Funny as it sounds, started the system and within 5 minutes, black screen.
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