What is it about BFG ?

ive had nothing but good experiences with BFG. sent in my dead ti4200 and they gave me back a 5900xt oc. now that is taking care of their customers
 
nilepez said:
First level of support just reads a script. Whether it was SBC or Verizon, they rarely did more than go through basic windows settings and ask you to reboot your computer and power cycle the DSL Modem. Rinse repeat. 4 or 5 years, I talked to no more than 4 people who did more than that (2-2.5 years with SBC and 2-2.5 with Verizon Avenue).

Tier 2 support was great, but until I got a direct line, it was almost impossible to get through to them.

Unless tier 2 at SBC is also outsourced, I don't see how it matters from a customer's perspective. And to be honest, having gone to school with many Indians, I don't understand how being from India equals bad service. Most I've been are very well educated.


SBC does have lvl 2 tech support over seas I know i just finished 9 months working for sbc as a L2 tech.
ya L 1 is all script but they still manage to cause more problems for the cu or mess somthing else up before it gets to L2 and then u get a L2 india rep who messed it up even further. Ya a few know what they are doing but u cant understand those anyways so its kinda pointless. But the majority know nothing and are their as a way to get the cu to simply give up trying and use SBC's premium support that costs 40 bucks a call and gets u to a american rep first.

Its a crappy system for the customer.
 
Why I went with BFG:

#1. Decided on a 6600GT card and found a BFG 6600GT OC for $180. All the others I was looking at were the same price.

#2. Lifetime warrenty with great support.

#3. The card comes pre-overclocked on the bios of the card itself. It doesn't matter what driver you use. It will always be overclocked.

#4. It is blue! :D
 
non bfg 6800GT on ebay $420-450. BFG 6800GT AT BEST BUY EVEN $400. It was cheaper even before shipping AND at best buy no less, the worst mark up joint almost on the planet. Lifetime warnetee and blue PCB and lighted cooler(not that I use that thing anyways...) But it was the cheapest 6800GT that was available when I wanted one. Also you're garenteed a 370 core, which is almost *almost* a given on any card, but its not garenteed at all...its possible you could get a crappy chip any other way, at least here you're assured that whopping extra 20. Still on the cheapest card, can't complain...
 
reason why i like bfg

-lifetime warranty
-pre oc
-customer service like whoa!
-dont they put artic silver on the card?
-mine came with a free far cry
-i got my bfg ultra free :p
 
UltimateMan said:
No they do not put arctic silver on their cards. FYI
funny, I know a guy who works for BFG, and says they still put artic silver on the 6800U AGP.
:rolleyes:
 
Bad_Boy said:
funny, I know a guy who works for BFG, and says they still put artic silver on the 6800U AGP.
:rolleyes:
my GT had some shitty white paste on it, and putting AS5 on the core and mem with teh stock cooler dropped temps like 10c alone

i dunno why they would that for the U and the GT
 
Wish I had an answer for that. My guess would be that the ultra would get hotter (or would it?, due to the larger heatsink it would probally be cooler), but I dont see why the gt wouldnt warrant some artic silver loving as it gets hot also.

I really dont know.
 
mine did not. Even the thermal pads had a touch of white goop. I must say though the finish/surface of the 6800GT cooler they give, the one with the little heatpipe, sucks balls. If you run your finger across it, it feels like wood grain. Icky. I polished it with the sandpaper my dad uses to polish saxphone bells, very shiny and smooth! pitty I use water cooling on it :p
 
pigpen said:
it's a lack of knowledge. People hype the "OC'd, right out of the box." Download coolbits for christ sakes. Then any nvidia card can be "OC'd, thirty seconds out of the box."

the lifetime warranty is great. But anyone willing to spend $250 on a BFG 6600gt when about 8 other brands can be had for $200 is a sucker.

Not always. My eVGA 6800GT won't oc to the point that the BFG comes out of the box. Nothing I can do about it, I would have gotten a better OC buying the BFG. As it is, I voided my warranty and I can't even get that fast. /shrug.
 
Im on my second RMA from BFG because apparently they didnt thoroughly test my original RMA, and sent me back the same card. So basically I wont get a working card until a month after my original purchase, which had problems out of the box.


-Steve
 
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