Okay, guys, I'm having a serious problem with my s3400t Slimline. It goes into that infinite boot up cycle when I turn the power on and won't load Windows. It's been doing this for about five months. But it's an intermittent problem. It doesn't happen all the time. And also, on top of this, the sleep function and the restart function won't work. The computer freezes up if I try to use either of these functions. Only the "Shut Down" function works once I actually get the computer to boot up correctly.
So what's the problem? Is it the motherboard? Do I have a defective motherboard?
I should also mention that one of the USB ports stopped working around the same time that I started having this infinite boot up cycle problem. This USB port still does not work. Could this failed USB port be related to the infinite boot up cycle problem?
I've been dealing with those idiots at HP tech help by e-mail for several weeks now. They absolutely REFUSE to say the problem is the motherboard. They've been having me jump through hoops testing every little stupid thing they can think of. They keep telling me that my particular model isn't on the list of Slimline 3000 models that have the defective motherboard problem. But I know it MUST be the motherboard, because the infinite boot up cycle is the same exact problem that you guys have been having with your defective Slimline motherboards.
So what do I do? How do I get these morons at HP tech help to admit that I have a defective motherboard so I can have them replace it? I need to get this fixed NOW. This has been going on WAY too long. I'm sick and tired of dealing with this crap, and I'm sick and tired of dealing with HP tech help.
So what's the problem? Is it the motherboard? Do I have a defective motherboard?
I should also mention that one of the USB ports stopped working around the same time that I started having this infinite boot up cycle problem. This USB port still does not work. Could this failed USB port be related to the infinite boot up cycle problem?
I've been dealing with those idiots at HP tech help by e-mail for several weeks now. They absolutely REFUSE to say the problem is the motherboard. They've been having me jump through hoops testing every little stupid thing they can think of. They keep telling me that my particular model isn't on the list of Slimline 3000 models that have the defective motherboard problem. But I know it MUST be the motherboard, because the infinite boot up cycle is the same exact problem that you guys have been having with your defective Slimline motherboards.
So what do I do? How do I get these morons at HP tech help to admit that I have a defective motherboard so I can have them replace it? I need to get this fixed NOW. This has been going on WAY too long. I'm sick and tired of dealing with this crap, and I'm sick and tired of dealing with HP tech help.
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