HardOCP News
[H] News
- Joined
- Dec 31, 1969
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What is the best advice for someone that has bought an Alienware laptop that broken down 6 times in a year? According to Dell tech support managers, just don't buy their computers.
I asked him as an individual and not a manager that if he was in the same situation would he think that it is okay for a computer to break down five times within the 1 year warranty period. He said no. I asked what my viable options were. This is where things got really stupid. And this is exactly what the manager of the tech department said to me. "You could always resell the machine to someone and buy another computer that's not from Dell."