Just FYI, Adaptec storage manager is even worse. Also java based, slow, clunky, etc. However both LSI and Adaptec offer a CLI if you prefer to do things that way. I much prefer the web-accessible management of Highpoint or Areca though.
I also had the unexpected sense problems, particularly w/ Seagate drives, and while the card worked with my Chenbro SAS expander, the fact that online array roaming was not supported was a dealbreaker for me, since I use an external JBOD which I turn on and off as necessary to do offline backup. I've since switched to a Highpoint 4320.
Just a guess, if LSI is anything like Adaptec, support is just going to tell you to stop being cheap and buy enterprise drives.
I also had the unexpected sense problems, particularly w/ Seagate drives, and while the card worked with my Chenbro SAS expander, the fact that online array roaming was not supported was a dealbreaker for me, since I use an external JBOD which I turn on and off as necessary to do offline backup. I've since switched to a Highpoint 4320.
Just a guess, if LSI is anything like Adaptec, support is just going to tell you to stop being cheap and buy enterprise drives.