i agree, signature confirmation is the best. even if you have insurance, have you ever tried to claim a loss? at least with the post office, its a PITA!. the two times i had insurance but the package was damaged i never managed to get the insurance claim to go through. imo, shipping insurance is a scam.
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Stolen Package
- Thread starter Zuriick
- Start date
I live on south xxx way, which is a relatively new street. Back when I first moved here, I bought a new lcd from newegg. They delivered it to xxx way, not south. That day, I had to contact them to find out what happened, I got it all resolved relatively soon. Point is, if you are expecting an expensive package and know that your are is not safe, you don't want four days... you check tracking daily, and make sure you are home, or at the very least notify the seller that you Willie out of town and ask to ship later, or ask them to have signature confirmation, which is not hard to do at all.
On top of that, living in a shady area in an apartment often times meandering that you do care about each and every dollar you spend, how could the buyer be so indifferent in this situationand wait this long? I don't think op is responsible. We often sell stuff at a much lower price than anywhere else here, shipping is already expensive. Yes, I would have paid few extra bucks for confirmation, but by no means is it the sellers fault role not doing so. Package was sent promptly, he didn't do anything wrong. I think the buyer needs to figure this thing out with FedEx!
On top of that, living in a shady area in an apartment often times meandering that you do care about each and every dollar you spend, how could the buyer be so indifferent in this situationand wait this long? I don't think op is responsible. We often sell stuff at a much lower price than anywhere else here, shipping is already expensive. Yes, I would have paid few extra bucks for confirmation, but by no means is it the sellers fault role not doing so. Package was sent promptly, he didn't do anything wrong. I think the buyer needs to figure this thing out with FedEx!
IMO I think you should show the buyer prove of shipping, scanned proof of shipping that shows the correct address, that way, the fedex which is should be blamed for, either you or the buyer can contact fedex showing that they delivered the packaged to a wrong place.
First and foremost: IT WAS DELIVERED TO AN APT COMPLEX. Shippers aren't allowed to leave items at the door. No matter what kind of confirmation the item has on it. If there is no answer they are to:
1. Leave it at the office
2. Take it back to their center and leave a note on the door.
Whether or not confirmation was put on this item or insurance or anything of the like. Doesn't matter. The currier failed to do their job properly. The fact it was left on the stoop of an apartment lays all blame on the currier/Shipping company. Insurance or not the full blame when you boil it all down goes on the currier.
When it comes to houses that is different. They are to asses the area then make a choice to number 2 above or leave it on the stoop.
1. Leave it at the office
2. Take it back to their center and leave a note on the door.
Whether or not confirmation was put on this item or insurance or anything of the like. Doesn't matter. The currier failed to do their job properly. The fact it was left on the stoop of an apartment lays all blame on the currier/Shipping company. Insurance or not the full blame when you boil it all down goes on the currier.
When it comes to houses that is different. They are to asses the area then make a choice to number 2 above or leave it on the stoop.
UPS Sure isn't.
took 4 weeks to get myt claim finalized. Don't use a ups store or place that deals in shipping from multiple different carriers ie Mailing stores. Had a case I got from here damaged by ups. I called ups they told me to hang on to the package for up to 5 days and then do with it as I wish. During this 5 days someone may come by to check out the item. No one ever came and I never heard anything for half a week later.I called in and they told me that the shipper has to contact the UPS store it was shipped from. WTF why didn't you tell me this to begin with. So he contacted them and told me I should hear something in two weeks. So two weeks goes by and nothing. I called the ups store and they didn't even start a claim yet.
They had the information from the shipper but hadn't started yet.
They then told me to send pictures so I did. They also told me it will take up to two weeks to hear anything and that I needed to hang onto the package. Wait a minute what? Actual UPS told me 5 days like almost 3 weeks ago. Now your saying I still need to hang onto it? He said yes if you would have disposed of it then you basically wouldn't have had a claim and he told me not to listen to UPS. WTF?So I got a call in a few days from some kid that sounded like he was f$#ed up on something. First he asked to speak to Lian Li I'm like no one lives here by that name. He said Michael. I'm like yea this is him. Oh ok this is such and such from the UPS store. Lian Li? That was the manufacturer of the item in the claim you IDIOT!
So he told me I should have a check coming in the next week or so they just need to process it.
I finally got the check in the mail a couple weeks ago. What a rediculous disaster. I personally have hated UPS for years because of their BS and they don't treat packages with professionalism. Fedex delivered a case on the opposite side of the neighborhood that I purchased from Turk-Fx. I've had my run ins with those idiots too. They are better then UPS, but I still prefer the good ol USPS.