Splinter Cell Chaos Theory activation error

M

matt_c_j486

n00b
Joined
Aug 25, 2004
Messages
43
Hey guys:

Well I've run the gauntlet through tech support and they've stopped answering my questions.

I can't run sc:ct. I do have a legitimate copy, bought it the other day at futureshop. I've installed the game. I've updated the game. I updated my starforce drivers at their website. And I've also submitted dxdiag.txt's and other error reporting to ubisoft tech support, but they are really not helping me at all.

I get stuck at the below screen:

sc1.jpg


I enter in the Cd-key on the back of the manual, which goes:

SC3-XXXX-XXXX-XXXX-XXXX

as well I have tried the Install key:

xxxxx-xxxxx-xxxxx-xxxxx-xxxxx

And then this screen pops up:

sc2.jpg


This "install key code" was used when I installed the game. Keep in mind I am simply trying to launch the game from windows, it is already installed.

Has anyone run into this situation? Some help would really be appreciated! I really want to play this game! Thanks!

Matt.

**UPDATE**

I've been told by Ubisoft now to contact starforce support via email. I have emailed them and am awaiting a response.

A user has identified that there are possibly 3 keys in a sc:ct box; however I haven't found the third key anywhere. Can anyone vouch for the existence of a third key?

If anyone has had this problem and has a likely solution, please respond! Thanks!

*** UPDATE ***

SOLVED!

There are two unique keys on all boxes:

Batch one is : HLK7Y-LJSX6-USTUW-J9B6J-PGVMZ

Batch two is : 2Q4PL-S4YXN-QSULH-VR53S-SNH7F

I tried the second one (which is not printed on my dvd-case) and it worked! Thanks to everyone for their help!
 
I don't have the manual handy, but I remember that there were something like 3 key codes. Make sure you are only entering 1 line of code.
 
crack it. If their own tech support wont help you out anymore either try and return it or go around their security. No pity from me if they wont even help their paying customers when you can download the damn game and it's easier to set up.
 
randy5554 said:
I don't have the manual handy, but I remember that there were something like 3 key codes. Make sure you are only entering 1 line of code.
Click to expand...

I can only find 2 key codes, one on the back of the manual, and the other on the interior of the dvd case entitled "install key code". Neither work in any combination. I've tried without the "sc3" prefix, I've tried entering it without the hyphens as well.

Ubisoft has told me to contact starfore tech support now... apparently I'm being passed around. A cd key issue is hardly starforce's responsibility. I can't return/exchange the game because I've thrown out both the receipt AND the cardboard box, but kept the dvd-case.

Original post still applies, if anyone can help that would be great!

Matt.
 
Tron said:
crack it. If their own tech support wont help you out anymore either try and return it or go around their security. No pity from me if they wont even help their paying customers when you can download the damn game and it's easier to set up.
Click to expand...
I don't encourage piracy in any form, but in this case I agree with Tron. If they refuse to help you, and since you own an original copy of the game I don't think there's anything wrong with it.
 
TranquilRed said:
I don't encourage piracy in any form, but in this case I agree with Tron. If they refuse to help you, and since you own an original copy of the game I don't think there's anything wrong with it.
Click to expand...

I guess what I'm wondering is what form of piracy you think I should use? Like a cracked exe or another cd key? I too cannot believe how hard this has been. And what gets me is that I BOUGHT it, and cannot USE it because of this protection. Imagine a computer-illiterate attempting to install this. This is the first game I have seen with more than one key code.

I've checked the game manual and the game box for another key code and haven't found any other keys. Maybe I'm missing one? Anyone have sc:ct that could vouch for the user that thought there are actually 3 keys to be used?

Maybe I'm just typing in the wrong code in the wrong box??
 
I just PMed you this, but I thought I'd post it so others with the same problem could see it. This is from the Ubi Soft support FAQ page.

Please make sure that you are entering the key correctly. A common error, is mistaking the letter 'B' for the number '8'.

Also, you only need to enter the first (larger) 25 digit string of numbers and letters listed in the center of the sticker inside the box. Disregard the smaller digit string in the lower corner of the sticker.

The install code is: HLK7Y-LJSX6-USTUW-J9B6J-PGVMZ. This code is only used during the installaion.

The online cd key is printed on the back of your manual in the format SC3-XXXX-XXXX-XXXX-XXXX. The cd key is only entered when you are attempting to join a multiplayer game.
 
randy5554 said:
I just PMed you this, but I thought I'd post it so others with the same problem could see it. This is from the Ubi Soft support FAQ page.

Please make sure that you are entering the key correctly. A common error, is mistaking the letter 'B' for the number '8'.

Also, you only need to enter the first (larger) 25 digit string of numbers and letters listed in the center of the sticker inside the box. Disregard the smaller digit string in the lower corner of the sticker.

The install code is: HLK7Y-LJSX6-USTUW-J9B6J-PGVMZ. This code is only used during the installaion.

The online cd key is printed on the back of your manual in the format SC3-XXXX-XXXX-XXXX-XXXX. The cd key is only entered when you are attempting to join a multiplayer game.
Click to expand...


I'm sorry to say this but this was what I found last night when I started all of this. I DO have a sticker in my dvd-case, but it only has HLK7Y-LJSX6-USTUW-J9B6J-PGVMZ printed on it. The only other key in existance in my dvd-case is the one printed on my user manual, there is no other "25 digit string of numbers and letters listed in the center of the sticker inside the box. Disregard the smaller digit string in the lower corner of the sticker."

I don't know what to say. Is it at all possible that my dvd-case is missing that 25 digit string somehow? As I said before, I've thrown away my cardboard box along with my receipt.
 
randy5554 said:
Is there a key on the disc itself?
Click to expand...

No I can't see a key on the disc itself. I think I am missing a sticker with the key on it. I got an email from starforce technical support:

"
Hello Matthew,

The disc key is represented with 5 groups of 5 characters, divided by the "-" symbol, like this:

ML6FC-LAGAV-67892-UD42L-5FS25

It is usually printed on the disc itself, on the box with the game or in the documentation. If you cannot locate it, contact UbiSoft, please. "
 
Yeah, sounds like you're either missing that sticker or it was inside the box.

Since you said you threw the box away, I'd assume you got the regular edition and not the special metal box edition? I have the special edition, and though the box is at my college dorm and I'm at home, I think that there was a sticker on the inside of the metal box that had the codes.

This packaging is crazy, because after looking around online, it seems like there are different locations for the codes in every single copy of the game.

Good luck, and I hope you get the code somehow! ;)
 
TranquilRed said:
I don't encourage piracy in any form, but in this case I agree with Tron. If they refuse to help you, and since you own an original copy of the game I don't think there's anything wrong with it.
Click to expand...

Game was never cracked guys. Sorry.

Also, I was planning on buy SC:CT anyways, since I adored the first 2, but now I'm really thinking twice about it. Not even when it hits cheapo bins. This Starforce crap is really getting ridiculous.

-
 
Exact same problem with frackin X3, can't install it. Now that I've found out Ubisoft uses Starforce, I will never buy another game from them. Bastards. :mad:
 
Cover up the install key code on that picture.

There are three... do you see the 25 digit install key code? Look to the bottom right hand corner of that sticker. That is the other code. The cdkey code is for online play.

Make sure that you don't have any programs like daemon tools, or alcohol 120% running. The game will not run with any kind of virtual drive application running. Any-DVD also conflicts with it (i found this when I reinstalled).

There are also some problems with older dvd drives and the copy protection. Look on the ubisoft forums for SC-CT.
 
TheTMan said:
Cover up the install key code on that picture.

There are three... do you see the 25 digit install key code? Look to the bottom right hand corner of that sticker. That is the other code. The cdkey code is for online play.

Make sure that you don't have any programs like daemon tools, or alcohol 120% running. The game will not run with any kind of virtual drive application running. Any-DVD also conflicts with it (i found this when I reinstalled).

There are also some problems with older dvd drives and the copy protection. Look on the ubisoft forums for SC-CT.
Click to expand...

Ok, on the sticker, there are "two" codes. The 25 digit string is a code that I am pretty sure everyone has. The other little 9 digit string is completely irrelevant. I never used it. And whether or not anyone can somehow use it to get my cd key, I could care less, and I would have to say it is improbable that anyone could get my key from it.

Not to mention the fact that the install key code that is pictured has already been revealed in this post by others, so it really isn't that big of a deal.
 
I had similar problems to this with EA Games' Need For Speed: Most Wanted. This copy-protection BS is really ridiculous, took me ages to get the game I bought in an EBGames store working! They have no right to try to scan and see what is running on my computer, I bought the game, bottom line. All this stupid crap does is deter legitimate buyers, while the pirates have an easier time than us consumers!
 
Hey guys...

Found this on the Ubisoft sc:ct forum:

"
Many people had problem with CD-Keys .. so i decided to post the location, and other directions.

Installation CD-Key : Inside the Case

Multiplayer CD-Key : On the back of the Manual

Please note that the Installation CD-Key that you must enter is the First Line of the Label only.

Many people Reported Problem with Entering the CD-Key, and i strongly suggest to look carefully each caracters such as O-0 and B-8. They can look pretty mutch the same.

The game includes 2 CD-Keys. All the documentation was INSIDE the manual, and clearly states that there is TWO Cd-Key needed for the install. If you threw the box Away, theres nothing Ubisoft can do for you ...

There are two unique keys on all boxes.

Batch one is : HLK7Y-LJSX6-USTUW-J9B6J-PGVMZ

Batch two is : 2Q4PL-S4YXN-QSULH-VR53S-SNH7F

Try them both .. the Versus CD-Key is the unique one and all the install keys are the same.

If you tryed one, and need to change it, Maintain Shift pressed during boot of the game

I hope it helps ! "

My key on the box was "HLK7Y-LJSX6-USTUW-J9B6J-PGVMZ" and that didn't work. So I tried the second one and it worked (2Q4PL-S4YXN-QSULH-VR53S-SNH7F).

I can't believe I actually launched the game. I quit immediately and am writing this to thank everyone who responded and wrote in the topic/pmed me. Hardocp have some great people on these boards!

MODS YOU CAN CLOSE THIS THREAD IF YOU WOULD LIKE TO!

Matt.
 
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