I recently RMA'd an M2N68-VM to ASUS after the NIC stopped working under a dual-boot Ubuntu/XP install and I just got a chance to test it yesterday and everything was looking good as the system went straight into Ubuntu without skipping a beat . . . . untill I had no internet. At first I though, well, maybe it needs a restart to finalize some kind of change. Nope. Same after reboot so I rebooted again and went into XP and same thing.
At this point I'm becoming irritated as the NIC still doesn't work under Ubuntu or XP so I start thinking I just got a faulty board in place of a faulty board so I broke out the Ubuntu 10.06.93 disc I installed Ubuntu from originally and booted form the disc which allowed me to run everything on the board except the HDMI when I first got the board to make sure I had a compatible enough distro. Wholly crap, the NIC really is toast on this board so I was sure at this point that this model series has a design flaw with the NIC.
I took one last step and broke out a 40gb sata laptop HD I had to install a fresh load of XP and I used my trendnet USB NIC to get the machine online to DL the latest drivers for the motherboard but lo and behold everything still works EXCEPT THE NIC!
At this point I'm irritated beyond belief after losing about 2 hours to this motherboard yesterday so I go to pull the board out and write down the serial to re-rma this board for hopefully a board that actually works but . . . . wtf? It's the same fn motherboard I sent ASUS to start with. They told me it was recieved, repaired, tested then shipped back to me but wtf did they test it with, thier eyes?
Whats better is I called 3 times yesterday before finally leaving my number with the 3rd person I talked too after being told for the 3rd time over 3 hours that there was nobody available and I'd be called when there was. I was never called back.
I seriously hope there is a damned good explanation for this because I've RMA'd to ASUS in the past and had nothing but A+∞ service so this irritates me to no end to go from one end of the spectrum to this.
By the time they get this right now I'm out half the cost of a new mobo just for shipping this mobo in for RMA's. Not. Fn. Cool.
/rant
=== EDIT ===
It's been a full 24+ hrs and they haven't returned my call so I could get this sorted out, if they don't call me back by Friday they can kiss my butt and will never see another penny from me as I haven't made them my #1 pick over the years just to be tossed aside whenever they feel like it.
To the ASUS rep's here, don't try to help fix this. I'm going to see how messed up ASUS really is and see if my contact info was even taken, if so then someone needs to make a call, if not then thats it, no more ASUS for me. I will not make another phone call to them or go out of my way to fix this. I'm putting my foot down.
The problem is people try to hard to help a company do the right thing by going out of THIER way to push the company along but not me, if you screw me over I just tell u to go screw yourself and I go elsewhere.
At this point I'm becoming irritated as the NIC still doesn't work under Ubuntu or XP so I start thinking I just got a faulty board in place of a faulty board so I broke out the Ubuntu 10.06.93 disc I installed Ubuntu from originally and booted form the disc which allowed me to run everything on the board except the HDMI when I first got the board to make sure I had a compatible enough distro. Wholly crap, the NIC really is toast on this board so I was sure at this point that this model series has a design flaw with the NIC.
I took one last step and broke out a 40gb sata laptop HD I had to install a fresh load of XP and I used my trendnet USB NIC to get the machine online to DL the latest drivers for the motherboard but lo and behold everything still works EXCEPT THE NIC!
At this point I'm irritated beyond belief after losing about 2 hours to this motherboard yesterday so I go to pull the board out and write down the serial to re-rma this board for hopefully a board that actually works but . . . . wtf? It's the same fn motherboard I sent ASUS to start with. They told me it was recieved, repaired, tested then shipped back to me but wtf did they test it with, thier eyes?
. . . . WTF ASUS?!?!ASUS said:"Mmmhmm. The NIC port is still there, looks good to me, just need to pack it up and ship it back now."
Whats better is I called 3 times yesterday before finally leaving my number with the 3rd person I talked too after being told for the 3rd time over 3 hours that there was nobody available and I'd be called when there was. I was never called back.
I seriously hope there is a damned good explanation for this because I've RMA'd to ASUS in the past and had nothing but A+∞ service so this irritates me to no end to go from one end of the spectrum to this.
By the time they get this right now I'm out half the cost of a new mobo just for shipping this mobo in for RMA's. Not. Fn. Cool.
/rant
=== EDIT ===
It's been a full 24+ hrs and they haven't returned my call so I could get this sorted out, if they don't call me back by Friday they can kiss my butt and will never see another penny from me as I haven't made them my #1 pick over the years just to be tossed aside whenever they feel like it.
To the ASUS rep's here, don't try to help fix this. I'm going to see how messed up ASUS really is and see if my contact info was even taken, if so then someone needs to make a call, if not then thats it, no more ASUS for me. I will not make another phone call to them or go out of my way to fix this. I'm putting my foot down.
The problem is people try to hard to help a company do the right thing by going out of THIER way to push the company along but not me, if you screw me over I just tell u to go screw yourself and I go elsewhere.
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